Dobernut Reviews 

156
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

This collar has become an essential part of my dog’s training. I now feel confident to walk my strong, exuberant, large puppy in situations where there are other dogs. I was given expert advice on how... See more

Rated 5 out of 5 stars

Quick delivery, excellent product. Only downside was bearings were loose inside packaging. On opening package, bearings spilled all over floor. I take it this must have happened during delivery pro... See more

Rated 5 out of 5 stars

Great service and a quality products perfect to match the lead the tactical harness with the metal clips is brilliant

Rated 1 out of 5 stars

Ordered Tuesday evening, now Saturday and still not arrived. Got a Parcel2Go link that pretty much tells me nothing other than the parcel is with Yodel and it’s not expected to be delivered until the... See more

Company replied

Company details

  1. Pet Supply Store
  2. also in
  3. Animal Feed Store
  4. Pet Store
  5. Pet Trainer

Written by the company

Dobernut stands out in the crowd as a brand that takes quality and durability seriously. Our gear isn't just good; it's top-tier, built to handle the toughest situations and come out on top. When we say "high quality," we mean gear that doesn't back down – it stands strong, just like your four-legged companion. What sets us apart is our commitment to delivering the best. Dobernut gear isn't just functional; it's designed with real-world trainers in mind. We understand the challenges dog owners face because we've been there. That's why our gear is not just a product of design; it's a result of hands-on experience from professionals who know what it takes to make equipment that stands up to the test. Every piece of gear from Dobernut is a testament to our dedication to strength and functionality. It's not just about looking good – it's about performing at the highest level. Our gear is crafted to be the best out there, giving you the peace of mind that comes with knowing you've got the strongest, most reliable equipment for your dog. Choose Dobernut if you want gear that's more than just a label; it's a guarantee of quality, strength, and functionality, crafted by those who understand the real challenges of dog ownership.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

156 reviews

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Replied to 100% of negative reviews

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4.5

All reviews

(156)

16 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great products

Great products, fast delivery 🤙🏻

11 April 2024
Dobernut logo

Reply from Dobernut

Thank you for the awesome review! We’re so glad to hear you’re happy with the products and the fast delivery. We always aim to provide the best service!

If you need anything else, feel free to reach out. We’re here to help!

Rated 5 out of 5 stars

Excellent service very happy

Excellent service very happy

23 May 2024
Dobernut logo

Reply from Dobernut

Thank you for the fantastic review! We’re thrilled to hear you’re very happy with our service. Your satisfaction means everything to us!

If you ever need anything else, don’t hesitate to reach out. We’re here to help!

Rated 4 out of 5 stars

Excellent packaging

Excellent packaging, arrived in good time.

20 May 2024
Dobernut logo

Reply from Dobernut

Thank you for the great review! We’re glad to hear that the packaging met your expectations and that your order arrived on time. We appreciate your feedback and will continue to work on delivering the best possible experience.

If you need anything else, feel free to reach out anytime. We’re here to help!

Rated 5 out of 5 stars

Great service from Dobernut

Great service from Dobernut. Even when I had a query from Dobernut they replied with a few hours The only problem I had was the delivery service by Yodel. Was due Wednesday but arrived Friday.

20 May 2024
Dobernut logo

Reply from Dobernut

Thank you for the fantastic review! We’re so glad to hear that you had great service from us and that we were able to resolve your query quickly. We apologize for the delay with Yodel, but we’re glad it all worked out in the end.

If you need anything else or have any further concerns, feel free to reach out. We’re always here to help!

Rated 5 out of 5 stars

An Apology

I am writing this review in the form of an apology.
On my first review I said that I had not heard from the seller. He had in fact replied and resent the order.
The confirmation had gone to my 'Junk' folder which I had not read before I did the review.
The fact that Dobernut had resent the order whilst still investigating the original order shows that he is worthy of a 5 Star Plus.

14 May 2024
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Reply from Dobernut

Thank you for your feedback, and I apologize for the inconvenience you've experienced. We understand the frustration of not receiving your order as expected. Upon receiving your email, we immediately responded to let you know that we would follow up with the courier. In addition to addressing the issue with them, we sent out a replacement order and provided you with the new tracking details via email. Please ensure you've received this update by checking your inbox (and possibly your spam folder). We are committed to ensuring you receive your order promptly and are here if you need any further assistance. Thank you for your patience.

Rated 5 out of 5 stars

Very fast shipping and a high quality…

Very fast shipping and a high quality product. So far it has withstood two sessions of protection training with my very powerful male Rottweiler. Can’t see why it won’t hold up well for many more sessions.

16 April 2024
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Reply from Dobernut

Thank you for the awesome review! We’re thrilled to hear that the product arrived quickly and has withstood the tough sessions of protection training with your powerful Rottweiler. It’s great to know it’s holding up well, and we’re confident it will continue to perform for many more sessions!

If you need anything else, don’t hesitate to reach out. We’re here to help!

Rated 5 out of 5 stars

Great sausage treats sausage I buy one for try because…

Great sausage I buy one for try because my dog it's very fussy but he loves that's why I'm happy and definitely I will order now more and price it's great because you don't buy any training treats for this money

22 April 2024
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Reply from Dobernut

Thank you for the great review! We’re so happy to hear your fussy dog loves the sausage, and that you’re pleased with the price and quality. It’s always wonderful to know our products help make training easier and more enjoyable!

If you need anything else, don’t hesitate to reach out. We’re here to help!

Rated 5 out of 5 stars

High Quality Products

Easy to use website, quick delivery and high quality products.

27 March 2024
Dobernut logo

Reply from Dobernut

Thank you for the wonderful review! We’re glad to hear that you found our website easy to use, experienced quick delivery, and are happy with the quality of our products. Your satisfaction is our top priority!

If you need anything else, feel free to reach out anytime. We’re here to help!

Rated 5 out of 5 stars

Order dealt with promptly.

Order dealt with promptly.
Would be happy to purchase from this company in the future.

15 March 2024
Dobernut logo

Reply from Dobernut

Thank you for the great review! We’re glad to hear your order was handled promptly and that you’d be happy to shop with us again in the future. We look forward to serving you again!

If you need anything else, don’t hesitate to reach out. We’re here to help!

Rated 5 out of 5 stars

dobernut

fast postage
great quality collar

23 March 2024
Dobernut logo

Reply from Dobernut

Thank you for the great review! We’re so glad to hear that you’re happy with the fast postage and the quality of the collar. Your satisfaction means a lot to us!

If you need anything else, feel free to reach out anytime. We’re here to help!

Rated 5 out of 5 stars
Dobernut logo

Reply from Dobernut

Thank you for the great review! We’re thrilled to hear you’re happy with the sturdy dumbbells and their excellent quality. Your satisfaction is our priority!

If you need anything else, don’t hesitate to reach out. We’re here to help!

Rated 5 out of 5 stars

Excellent service

Excellent service

18 March 2024
Dobernut logo

Reply from Dobernut

Thank you for the wonderful review! We’re so glad to hear you had an excellent experience with our service. Your satisfaction is incredibly important to us!

If you need anything else, feel free to reach out anytime. We’re here to help!

Rated 5 out of 5 stars
Dobernut logo

Reply from Dobernut

Thank you for the great review! We’re happy to hear your order was delivered intact and on time. We always aim for a smooth and timely delivery experience!

If you need anything else, feel free to reach out. We’re here to help!

Rated 5 out of 5 stars

Fantastic products and customer service

Great company very fast response when I hadn't recieve tracking details. My dogs harness is fantastic would highly recommend products and great customer service. Will be ordering more in the future

27 February 2024
Dobernut logo

Reply from Dobernut

Thank you for the fantastic review! We’re so glad to hear that our response time was quick and that you’re happy with your dog’s harness. It’s great to know you had a positive experience with both our products and customer service.

We look forward to serving you again in the future!

If you need anything else, don’t hesitate to reach out. We’re here to help!

Rated 5 out of 5 stars

Quick

Quick, responsive and the equipment and food was of good quality.

20 February 2024
Dobernut logo

Reply from Dobernut

Thank you for the great review! We’re so glad to hear that our service was quick and responsive, and that you’re happy with the quality of the equipment and food. Your satisfaction means a lot to us!

If you need anything else, don’t hesitate to reach out. We’re here to help!

Rated 4 out of 5 stars

Finally a easy fitting collar that fits…

Finally a easy fitting collar that fits my dogs neck

11 February 2024
Dobernut logo

Reply from Dobernut

Thank you for the wonderful review! We’re thrilled to hear that you found the perfect collar for your dog’s neck. We’re always happy when our products make life a little easier for both you and your dog!

If you need anything else, feel free to reach out. We’re here to help!

Rated 5 out of 5 stars

Excellent

Excellent, good price and my dog loves it

10 February 2024
Dobernut logo

Reply from Dobernut

Thank you for the great review! We’re so happy to hear that you’re pleased with the price and that your dog loves the product. Your satisfaction is what matters most to us!

If you need anything else, don’t hesitate to reach out. We’re here to help!

Rated 5 out of 5 stars

Great items

Great items, super delivery 🚚 would purchase items again. Everything I have purchased has had super delivery and top quality items

21 November 2023
Dobernut logo

Reply from Dobernut

Thank you for the awesome feedback! We’re so glad to hear you’re loving the quality and fast delivery of our products. We appreciate your continued support and look forward to providing you with more top-quality items in the future!

Rated 5 out of 5 stars

Great products will definitely buy…

Great products will definitely buy again from you

24 November 2023
Dobernut logo

Reply from Dobernut

Thank you for the great review! We’re so glad you’re happy with your purchase. We look forward to serving you again soon!

Rated 5 out of 5 stars

Online order

Quality products delivered on time

30 October 2023
Dobernut logo

Reply from Dobernut

Thank you for the great review! We’re thrilled to hear you’re happy with both the quality of our products and the timely delivery. We appreciate your support!

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