Dobernut Reviews 

156
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

This collar has become an essential part of my dog’s training. I now feel confident to walk my strong, exuberant, large puppy in situations where there are other dogs. I was given expert advice on how... See more

Rated 5 out of 5 stars

Quick delivery, excellent product. Only downside was bearings were loose inside packaging. On opening package, bearings spilled all over floor. I take it this must have happened during delivery pro... See more

Rated 5 out of 5 stars

Great service and a quality products perfect to match the lead the tactical harness with the metal clips is brilliant

Rated 1 out of 5 stars

Ordered Tuesday evening, now Saturday and still not arrived. Got a Parcel2Go link that pretty much tells me nothing other than the parcel is with Yodel and it’s not expected to be delivered until the... See more

Company replied

Company details

  1. Pet Supply Store
  2. also in
  3. Animal Feed Store
  4. Pet Store
  5. Pet Trainer

Written by the company

Dobernut stands out in the crowd as a brand that takes quality and durability seriously. Our gear isn't just good; it's top-tier, built to handle the toughest situations and come out on top. When we say "high quality," we mean gear that doesn't back down – it stands strong, just like your four-legged companion. What sets us apart is our commitment to delivering the best. Dobernut gear isn't just functional; it's designed with real-world trainers in mind. We understand the challenges dog owners face because we've been there. That's why our gear is not just a product of design; it's a result of hands-on experience from professionals who know what it takes to make equipment that stands up to the test. Every piece of gear from Dobernut is a testament to our dedication to strength and functionality. It's not just about looking good – it's about performing at the highest level. Our gear is crafted to be the best out there, giving you the peace of mind that comes with knowing you've got the strongest, most reliable equipment for your dog. Choose Dobernut if you want gear that's more than just a label; it's a guarantee of quality, strength, and functionality, crafted by those who understand the real challenges of dog ownership.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

156 reviews

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4.5

All reviews

(156)

16 reviews in the last 12 months

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Rated 1 out of 5 stars

Items ordered never arrived

Items ordered never arrived - no refund or correspondence received from the seller.

22 August 2025
Dobernut logo

Reply from Dobernut

We’re very sorry to read this, as we’ve not received any email or message from you about your order. We always respond quickly, so if you didn’t hear back, it means your message hasn’t reached us.

Please could you contact us directly with your order number through Trustpilot’s messaging system or via our website? We’ll investigate immediately and either refund or replace your order straight away.

We take these matters seriously and want to put this right for you as quickly as possible.

Rated 5 out of 5 stars

Top service yet again

Ive ordered from dobernut several times and all their products are great quality. I have 100% in them as in the past ive had interior products break on me while walking my German shepherd. Customer service is always spot on. Highly recommend to anyone whos unsure about them.

25 July 2025
Rated 5 out of 5 stars

Excellent quality product well…

Excellent quality product well described.
Well packaged and arrived in a few days.
I would have liked to have bought some clothing but was unsure of the sizing for me and sent an e mail but never got a reply sadly as they sell excellent products

17 May 2025
Rated 5 out of 5 stars

High quality and stylish

The overall quality of the items were better than I expected. I also love how stylish the clothings are. I wish they had a store here Toronto, because I ended up paying import taxes on arrival.

14 April 2025
Rated 3 out of 5 stars

good prices but the delivery service is…

good prices but the delivery service is hit and miss. Made one purchase which was shipped out 48 hour then made a second order (similar size and weight if not lighter) which wasn't dispatched for 2 days and shipped by some inferior longer yodel service.5 days later and still no sign of delivery. i ordered so other products of a different company at the same time which came next day (4 days ago).i just think in todays day and age that's to long

14 April 2025
Unprompted review
Dobernut logo

Reply from Dobernut

Thanks for your feedback. We really appreciate you taking the time to share your experience.

We’re glad you were happy with the pricing, but sorry to hear you weren’t satisfied with the delivery. Just to clarify a few things that might help. All our items are shipped using the same courier and the same service. We don’t use different shipping levels depending on the order.

Our shipping policy states that orders are dispatched within 2 to 3 days, and from there delivery typically takes 3 to 5 business days. Once your order is handed over to the courier, tracking is provided so you can follow its journey. If you didn’t receive this, feel free to reach out and we’ll make sure you have it.

You also mentioned one order was shipped in 48 hours and another in 2 days, which are actually the same timeframe and both fall within our usual dispatch window.

We totally understand how frustrating delays can be, especially when other parcels arrive sooner. While we aim to get orders out quickly, we don’t have control over how long couriers take once they’ve collected the parcel.

Thanks again for your honest review. Feedback like this helps us improve.

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