We received outstanding service at the Sofacompany store in Lyngby. We were assisted by Kasper, who was incredibly kind, patient, and helpful. His extensive knowledge made it easy for us to choos... See more
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See what reviewers are saying
Visited Sofacompany Lyngby for a Sofabed. Mattias and Amallia were very helpful and supportive. Fantastic service. Although we didnt go ahead with a sofabed there, we did buy a dining bench (got a dis... See more
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We ordered a custom armchair from SOFACOMPANY and couldn’t be happier! Even though the 12-week wait for a custom piece felt long, it was absolutely worth it — the quality, comfort, and craftsmanship a... See more
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I've been in the office a couple of times because I was choosing my sofa. The girl at the store was incredibly helpful and friendly. She really helped me understanding what I wanted by asking question... See more
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Company details
About SOFACOMPANY Danmark
Written by the company
SOFACOMPANY | dansk design til en fast lav pris
Hos SOFACOMPANY designer vi selv vores møbler og sælger dem direkte til dig. Det betyder færre stop på vejen, bedre priser – og møbler, der er bygget til at holde til lidt af hvert. Derfor giver vi også 10 års garanti på alle vores møbler.
Over 8.000 af vores kunder har anmeldt os her på Trustpilot, og vi er stolte af vores høje stjernescore. Vi læser og svarer på alle anmeldelser – fordi vi lytter, og hele tiden stræber efter at give dig den bedst mulige oplevelse, når du køber møbler hos os.
Uanset om du shopper online eller besøger os i vores butikker, glæder vi os til at hjælpe dig med at finde din næste sofa.
Hos SOFACOMPANY designer vi selv vores møbler og sælger dem direkte til dig. Det betyder færre stop på vejen, bedre priser – og møbler, der er bygget til at holde til lidt af hvert. Derfor giver vi også 10 års garanti på alle vores møbler.
Over 8.000 af vores kunder har anmeldt os her på Trustpilot, og vi er stolte af vores høje stjernescore. Vi læser og svarer på alle anmeldelser – fordi vi lytter, og hele tiden stræber efter at give dig den bedst mulige oplevelse, når du køber møbler hos os.
Uanset om du shopper online eller besøger os i vores butikker, glæder vi os til at hjælpe dig med at finde din næste sofa.
SOFACOMPANY | Dansk design - direkte til dig
Written by the company
Contact info
Selandia Park 1, 4100, Ringsted, Denmark
- 71 99 54 99
- info-dk@sofacompany.com
- dk.sofacompany.com
4.8
Excellent
9K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Welcome at store
Welcome at store, very friendly
Sales assistant was helpful with our decisions and all payment process
31 January 2025
Reply from SOFACOMPANY Danmark
Hi Blanka,
Thank you for your review and 5 fantastic stars.
We are very glad to hear you had a good experience in our store with both service and help regarding your decision and payment. We hope you create wonderful memories in your new SOFACOMPANY-sofa.
Best regards,
Emilie, SOFACOMPANY
Excellent in every sense of the word!
13 January 2025
Reply from SOFACOMPANY Danmark
Hi Zakk,
Thank you for your lovely review.
We are thrilled to hear that you find SOFACOMPANY excellent in every sense of the word. We hope you enjoy your new sofa many years ahead.
Best regards,
Emilie, SOFACOMPANY
Every thing was perfect
Every thing was perfect. It´s my 3rd time that I am buying from Sofacompany. I was really satisfied.
9 January 2025
Reply from SOFACOMPANY Danmark
Hi Kaaveh,
Thank you so much for this 5-star review.
I am so glad to hear that you had a great experience!
We hope to see you again soon.
Have a great day.
Best Wishes,
Therese, SOFACOMPANY
Reply from SOFACOMPANY Danmark
Hi Klaudyna,
Thank you so much for this 5-star review.
I am so glad to hear that you are happy with the service and the product itself, and hope to see you again soon.
Have a great day.
Best Wishes,
Therese, SOFACOMPANY
Reply from SOFACOMPANY Danmark
Hi Lydia,
Thank you very much for your review.
We are happy to hear you had a pleasant experience with our service and find the sofa very comfortable.
We look forward to helping you again.
Best regards,
Emilie, SOFACOMPANY
Bought 12 chairs and the quality of all…
Bought 12 chairs and the quality of all of them are great. Highly recommended 👍
31 July 2024
Unprompted review
Reply from SOFACOMPANY Danmark
Hi Chris,
Thank you so much for this 5-star review.
I am so glad to hear that you are happy with your new chairs. We hope to see you again soon.
Have a great day.
Best Wishes,
Therese, SOFACOMPANY
Great quality furniture and very…
Great quality furniture and very professional customer service and delivery people. They were very helpful every step of the process.
10 December 2024
Unprompted review
Reply from SOFACOMPANY Danmark
Hi Virag,
Thank you so much for your kind words.
We’re thrilled to hear that you are satisfied with the quality of our furniture and the level of service you received. Our team always strives to provide the best experience from start to finish, and it’s wonderful to know that it made a positive impact.
We truly appreciate your feedback and hope you enjoy your new furniture for many years to come.
Best regards,
Emilie, SOFACOMPANY
Gits my decorn
12 November 2024
Reply from SOFACOMPANY Danmark
Hello Dennis,
Thank you for taking the time to review us.
We hope you were happy with our service and the sofa, and we look forward to seeing you again in the future.
Have a great day.
Best Wishes,
Cæcilie // SOFACOMPANY
Reply from SOFACOMPANY Danmark
Hi Sarah,
Thank you very much for your review.
It is wonderful to hear that you found the experience at SOFACOMPANY amazing, easy and straight forward and that you experienced our lovely staff's willingness to help you.
We are always ready to help you again and hope you enjoy your new SOFACOMPANY-purchase until then.
Best regards,
Emilie, SOFACOMPANY
Bought a sofa from the Amager store
Bought a sofa from the Amager store. Very friendly and helpful staff. Easy to order and delivered on the date I requested approx. 5 days later, no delays.
Very happy with the purchase
3 October 2024
Reply from SOFACOMPANY Danmark
Hi Timothy,
Thank you very much for your review.
Lovely to hear that you had a good experience in our store at Amager and you found our staff both friendly and helpful - i will send your kind words directly to our Amager-team. Great to hear that the order and delivery was exactly as you wished for and that you are happy with your purchase.
Best regards,
Emilie, SOFACOMPANY
Great quality
Wonderful furniture company. Bought the No.8 poof. Excellent quality, beautiful piece of furniture.
Had an issue with UPS delivery when their customer service said they lost the parcel and I had to file a claim to investigate the case. But sofacompany.dk customer service resolved the issue within a day. Appreciate it very much. Keep up the good work guys!❤️
23 September 2024
Reply from SOFACOMPANY Danmark
Dear Lina.
I am incredibly sorry about the issues with delivery from UPS, but It's so great that we were able to resolve it and you are happy with your order.
Thank you very much for your kind feedback, we will be happy to help another time❤️
Best from
Katja, Kundeservicechef
SOFACOMPANY
Great service
Great service, super helpful customer service team that gave me the flexibility I needed when my plans changed. The sofa is great too :)
23 September 2024
Reply from SOFACOMPANY Danmark
Hi Michael,
Thank you very much for your review.
We are glad to hear that you found our service great and our customer service super helpful. Great to hear that you think the sofa is great as well - this is exactly what we wish to achieve.
We look forward to helping you again.
Best regards,
Emilie, SOFACOMPANY
Received a very good quality product
Received a very good quality product, The delivery service was useful to bring up the heavy, big sofa.
10 September 2024
Reply from SOFACOMPANY Danmark
Hi Handa,
Thank you for your review.
It is wonderful to read that you are happy with your purchase from SOFACOMPANY. We love to hear from our customers and are more than happy to read that you are satisfied with the quality of the sofa and the delivery service.
Best regards,
Emilie, SOFACOMPANY
Awesome Buying Experience
Rosa, Canja and Kamilla are freaking legends. The experience of buying a sofa from them on Søren Frichs Vej was beyond pleasant - it was epic. Thank you for the awesome help - if the sofa is only half the quality of the buying experience, then we just made a scoop. Thank you so much! 🙏🫶🏼
21 September 2024
Unprompted review
Reply from SOFACOMPANY Danmark
Hi Malte,
Thank you very much for your wonderful review.
It is a pleasure to read that you had a great experience with Rosa, Canja and Kamillas awesome service in our store in Århus. I will make sure to pass on the great praise to them.
We love to hear from our customers and are more than happy to read that you found the whole experience epic. We hope you will love your new SOFACOMPANY-sofa.
Best regards,
Emilie, SOFACOMPANY
Pretty good service and payment…
Pretty good service and payment options. Delivery was also smooth.
13 August 2024
Unprompted review
Reply from SOFACOMPANY Danmark
Hi Felipe,
Thank you so much for your review.
I am glad to hear that you had a great experience with both the service and the delivery.
I hope, that you are enjoying your new furniture, and that we'll see you again someday.
Best Wishes,
Therese, SOFACOMPANY
My best purchase in Copenhagen
Although the company was looks fancy and little expensive. But the customer service was so friendly and professional. The lady helped us to select our sofa. And she really was helpful. she was speaking English fluent. I made my best favorable purchase in my life! Also the location was so good. near to the trains and buses.
7 August 2024
Reply from SOFACOMPANY Danmark
Hi Leyla,
We can't thank you enough for this sweet review.
It warms our sofa-hearts, that you've had such a great experience, and most important that you are happy with your new Vera sofa.
We hope to see you again another time.
Best Wishes,
Therese, SOFACOMPANY
Great experience!
Everyone at soda company were very helpful and friendly. The sofa, two chairs and a rug are all excellent quality and look great in our new home!
26 August 2024
Unprompted review
Reply from SOFACOMPANY Danmark
Hi Allison,
Thank you so much for this 5-star review.
I am so glad to hear that you are happy with the service and your new furniture, and hope to see you again soon.
Have a great day.
Best Wishes,
Therese, SOFACOMPANY
Reply from SOFACOMPANY Danmark
Hi Umair,
Thank you so much for the sweet review.
I am so glad to hear that you are happy with the service, and that you had a good experience with fast delivery. We hope to see you again soon.
Have a great day.
Best Wishes,
Therese, SOFACOMPANY
Reply from SOFACOMPANY Danmark
Hi Agata,
Thank you so much for the 5 stars review.
We are very glad to hear, that you love our sofas - we do too! But we are even more glad to hear that you have had a good experience in our the store on Amager.
We hope to see you again another time.
The best greetings
Therese, SOFACOMPANY
Great service
Great service in the store, easy to schedule delivery, attention during home delivery of the product.
3 July 2024
Reply from SOFACOMPANY Danmark
Hi Patricia,
Thank you for your review - we really appreciate it.
We are very happy to read that you experienced great service in our store and that you found it easy to schedule delivery - this is what we strive for every day.
I wish you a lovely summer.
Best regards,
Emilie, SOFACOMPANY
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