DIY Wall Panelling Reviews 

379
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 143 reviews, reviewers had a great experience with this company. Customers frequently mention that the wall panels look fantastic, are simple to install, and arrive exceptionally well-packaged to prevent damage. People are especially pleased with the support team, noting that staff members are friendly, highly helpful, and resolve any problems quickly. Some reviewers were not happy with the delivery times, mentioning that orders took several weeks to arrive without receiving regular updates. A few other people also felt that communication regarding shipping schedules could be improved, as tracking details were sometimes missing or unclear. Additionally, a small group noted minor product imperfections upon opening their packages that required extra work.

What people talk about most

Product

Customers expressed great satisfaction regarding the product, frequently highlighting that the panels are of... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, noting that while some consumers experienced long... See more

Order

Customers consistently note ambiguous experiences with order processes, as while some reviewers report... See more

Quality

Consumers find quality to be positive, highlighting excellent panelling that is easy to work with, looks... See more

Customer service

Users describe positive interactions with customer service, frequently praising responsive agents and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After the small mistake of despatching my order too early to a location I hadn't yet arrived at, (we are working on a property away from home) I decided to change the redelivery address back to home,... See more

Rated 5 out of 5 stars

I’ve never written a review on Trustpilot but this company went over and above when I needed help decorating my nursery while in hospital. I think I spoke to Angie who was just lovely and honestly mad... See more

Rated 5 out of 5 stars

I installed wall panels in 2022 on a wall that I had previously had to re-paint every few months due to salt coming through (old house, no proper foundations). The wall panels dealt with the issue... See more

Rated 5 out of 5 stars

This company went above and beyond to get their panels to me. Their personal service was excellent. The panels were packaged exceptionally well to protect them as they travelled and the panels th... See more


Company details

  1. Decoration and Interior Design Store

Written by the company

DIY Wall Panelling specialises in the design and production of Wall Panelling & Gunracks. Our range is perfect for home owners, property developers, DIY enthusiasts or house renovators. DIY Wall Panelling prides themselves on their quality, value, precision & service when transforming the walls in your home.


Contact info

4.0

Great

TrustScore 4 out of 5

379 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 29% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(379)

113 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great panelling

Great panelling
I needed my order quicker than the stated delivery date. So I reached out to the team who sent it out and was delivered by my required date.
It looks great and will definitely use them again for my next panelling project

19 June 2026
Rated 4 out of 5 stars

Recieved panelling as promised however…

Recieved panelling as promised would definately use DIY Pannelling again.
Prompt delivery and good quality pannelling

11 June 2026
DIY Wall Panelling logo

Reply from DIY Wall Panelling

Hi Mr Kenny, I do apologise the Top Trims weren't supplied in full. I can't see that any contact was made by yourself to resolve this? They are shipped free of charge & if you had have contacted us we would've happily sent some out to you for free. Could you email or call us & I will get another top trim shipped out to you. Have a wonderful weekend & kind regards, Tom

Rated 5 out of 5 stars

Absolutely fantastic customer service

Absolutely fantastic customer service. I messed up and ordered the wrong size panelling. The company were understanding and arranged collection and new delivery of the correct items. They went above and beyond and I cannot recommend the quality of the product enough either. Thank you for assisting with completing my dream bathroom look.

1 February 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant! Love the wall panneling. We had a small issue and Angie resolved it promptly! Thank you

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Great products, prices and service

I've bought from DIY Wall Panelling twice in the last couple of months. Their products are of great quality and prices are competitive. On my most recent purchase the customer service team were able to expedite delivery for me, arriving 3 days after ordering. A brilliant service from Natalia - thankyou.

20 April 2026
Unprompted review

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