After the small mistake of despatching my order too early to a location I hadn't yet arrived at, (we are working on a property away from home) I decided to change the redelivery address back to home,... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I’ve never written a review on Trustpilot but this company went over and above when I needed help decorating my nursery while in hospital. I think I spoke to Angie who was just lovely and honestly mad... See more
I installed wall panels in 2022 on a wall that I had previously had to re-paint every few months due to salt coming through (old house, no proper foundations). The wall panels dealt with the issue... See more
This company went above and beyond to get their panels to me. Their personal service was excellent. The panels were packaged exceptionally well to protect them as they travelled and the panels th... See more
Company details
Written by the company
DIY Wall Panelling specialises in the design and production of Wall Panelling & Gunracks. Our range is perfect for home owners, property developers, DIY enthusiasts or house renovators. DIY Wall Panelling prides themselves on their quality, value, precision & service when transforming the walls in your home.
Contact info
DIY Wall Panelling, Old Farm Barns, Tamworth Road, Coleshill, Birmingham,, B46 2PJ, Warwickshire, United Kingdom
- 0330 043 6270
- info@diywallpanelling.co.uk
- diywallpanelling.co.uk
4.0
Great
379 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 29% of negative reviews
Typically replies within 24 hours
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Very good service
Very good service
May need to look at communication between order and delivery j
14 July 2026
Easy to order and received them in the…
Easy to order and received them in the 2 weeks stated. This is the second time ordering from this company
20 July 2026
After a slight issue with the courier
After a slight issue with the courier, the panelling was finally delivered. Good product, very easy to use, prime and paint. Effect was just what I expected
5 July 2026
Product was of a good quality
Product was of a good quality. There were 2 things that let down overall experience.
1) only informed the day before that delivery was the next day. We were not going to be at home that day.
2) filled in online form to say could package be left in carport. Had to leave door open. On arrival home, found package by front door. Luckily, we live in a quiet cul-de-sac and package was ok. If you are asked to leave a message for alternative drop off place. Surely this should be noted and adhered to. Very disappointing.
15 July 2026
Good product
Good product - good telephone communication - delivered within time frame - goods v throughly packed to prevent damage in transit .
What would make it even better, is perhaps an advice sheet with fitting instructions
12 July 2026
Very well made product easy to install…
Very well made product easy to install and was delivered earlier as well to help me put .
12 July 2026
Ordered 2 packages which took nearly 3…
Ordered 2 packages which took nearly 3 weeks to arrive and unfortunately the corners of 1 pack where damaged but Natalia (customer service) arranged immediately for new panels to replace the damaged ones and they arrived in only 3 working days.. so can't fault customer service x
3 July 2026
Order dealt with swiftly
Order dealt with swiftly. Any enquiries also dealt with swiftly and politely.
10 July 2026
Great service but took a while to get…
Great service but took a while to get us. The panels were of a very high quality which I cannot fault. I would definitely buy again
1 July 2026
Slow delivery time but ok overall
Product ok. Delivery too slow though with no estimate given on delivery times.
1 July 2026
Excellent Product
Excellent product. Arrived very well packaged so was perfect when I eventually got into it. Delivery not terribly fast.
3 July 2026
Simple to order. Efficient delivery.
Not yet fitted the skirting boards but they were easy to order and the package arrived as per the delivery alert.
1 July 2026
brilliant service by phone and order
24 June 2026
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