DIY E-Liquids Reviews 

146
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, most reviewers were somewhat happy with their experience overall. Consumers consistently praise the wide variety of choices and affordable prices offered by the company. Many people find the online platform extremely simple to navigate for placing their daily orders smoothly. Shoppers often highlight the exceptionally fast shipping and dispatch times for their favorite purchases. Some reviewers were not happy with customer communication and the complete lack of responses to inquiries. A few individuals experienced frustrating delays regarding missing items, unfulfilled orders, and prolonged refund processes. Buyers also noted occasional delivery mistakes involving incorrect products arriving instead of what was requested.

What people talk about most

Order

Reviewers highlight ambiguous aspects of order, as opinions on the ordering experience are heavily divided.... See more

Product

Customers had positive experiences with product, noting great flavours and a good selection of stock.... See more

Delivery service

Reviewers mention ambiguous feedback about delivery_service. Many consumers praise the fast shipping times,... See more

Response time

Users describe profound frustration with response_time, consistently reporting that emails, online contact... See more

Service

People report positive experiences with service, highlighting excellent quality and prompt delivery.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service from company - even when DPD dumped it in a garden on another street they immediately started a search. Parcel eventually received but would suggest not using DPD! 🫣

Rated 5 out of 5 stars

Have been buying e-liquids from these guys for years. Always great quality and reliable. Would highly recommend DIY E-Liquids. Keep up the good work 👍

Rated 5 out of 5 stars

Easy to order online. Great choice of flavours. Speedy delivery. Have used this company for a number of years now and have always been satisfied.

Rated 5 out of 5 stars

Nice easy transaction ,quickly delivered and safely wrapped no damage in transit 5 star service thankyou


Company details

  1. Vaporizer Store

Written by the company

DIY E-Liquids UK provides you premium e liquids, flavour concentrates, DIY vape juice supplies, vape kits, vape mods & vape accessories in versatile range.


Contact info

3.0

Average

TrustScore 3 out of 5

146 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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3.0

All reviews

(146)

57 reviews in the last 12 months

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Rated 1 out of 5 stars

I purchased some empty vape bottles…

I purchased some empty vape bottles from them. They turned up fine but each bottle would leak when filling my vape, one of them the cap actually popped off leaking liquid everywhere. i e-mailed to get a return started or refund and they didnt reply. i just e-mailed again and their e-mail is returning disabled recipient address error. i assume they blocked me perhaps.

15 October 2025
Unprompted review
Rated 1 out of 5 stars

Scam site

Scam site , don’t ever use this site !!!! Placed order they called 2 days later saying out of stock and would issue refund , 15 days later still no refund . They don’t answer calls and respond to emails . This site needs reporting for fraud and theft !!!

20 November 2025
Unprompted review
Rated 1 out of 5 stars

Poor customer service. Long delivery times

Made order on Thursday 13th Nov still waiting for it on 18th Nov. Royal mail website says they are still waiting on it. And did e liquid don't answer emails or phone. Would have been quicker for me to walk to there shop and pick the order up. And that would have been over 300 miles. Poor customer service. First and last order. Got a dat before I contact bank and look at getting my money back.

13 November 2025
Unprompted review
Rated 1 out of 5 stars

Out of date e-liquids Order #203987

Order #203987

On 26/09/25
I ordered 30x various e-liquids. Delivery was quick.

Upon delivery i noticed 15 of the 30 e-liquids were past there use by date.

I emailed DIYE-liquid on the day of delivery, explaining the situation and requesting for them to be replaced.

DIYE-liquid replied within 24 hours apologising saying this was not up to there usually standards, requesting photos of the issue. All very positive.

I took photos of the invoice and the out of date e-liquids and sent this to DIYE-liquid on the same day of their reply.

Unfortunately this is when all communication stopped, I sent follow-up emails to DIYE-liquid without reply.

Very disappointing

I had been using DIYE-liquid for around 18 months prior to this issue.

26 September 2025
Rated 1 out of 5 stars

Never buy again!!!!

Didn't recieve my money back.
Took my money and did not receive my items. Told me the items were discontinued so should have had a straight refund.This was 28th Aug.
After countless emails and phone calls and them fobbing me off to say they processed it and still nothing 2 months on.
Never dealt with such awful company.

28 August 2025
Unprompted review
Rated 1 out of 5 stars

Received my order which was incorrect

Received my order which was incorrect, 2 of the concentrates were the wrong flavour profile. I tried to contact by phone, the phonr No is out of service, used the contact form on the website , no reply, used the E Bay contact form , no response, all I wanted was to send the incorrect items back & to to receive the correct items, I have been trying to contact them for 3 months now & have given up & will never use again, which is a shame as their concentrates are quite good , not matched, however by their customer service.

10 July 2025
Unprompted review
Rated 1 out of 5 stars

Ordered over two weeks ago but still…

Ordered over two weeks ago but still not received any items. Tracking from royal mail shows still waiting to receive items!!! I have sent several emails but had no response from this company. Waste of time. I just want a refund as I have had to order from elsewhere.

14 July 2025
Unprompted review

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