Ditur Reviews 

73,220
•
TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

I am a watch collector and a big fan of your site. I have 6 watches purchased from Ditur; thanks to you, I can afford to buy them at affordable prices. I recommend Ditur to everyone because they offer... See more

Rated 5 out of 5 stars

Store took few days to start the the process of shipping the watch I bought it. I believe it’s because was end of Thursday but on Monday they started the process and sent the most beautiful piece. A... See more

Rated 3 out of 5 stars

Warrenty is scam. They will always try to find customer fault with lame excuase. But all the staff are higly professional. Maybe management keep pressuring them to sell cheap watch and blame customer.... See more

Rated 5 out of 5 stars

The price and service were both good, I failed to pickup the parcel and it got returned, contacted Ditur, they followed up right away! It wasn't my first time with them, they never disappoint! =]

Company details

  1. Watch Store
  2. also in
  3. Fashion Accessories Store
  4. Jewelry Store
  5. Sunglasses Store
  6. Watch Manufacturer

About Ditur

Written by the company

Ditur – Watches & Jewelry Since 2014

Læs på dansk nedenfor

💼 About Ditur

Ditur is a leading Nordic online retailer of watches and jewelry, founded in 2014. We believe in offering luxury design and quality at accessible prices. Our motto is “everyone has the right to a watch that looks like a million – without costing one”, and this philosophy guides everything we do.

With over 10,000 products across nearly 200 brands, we offer one of Scandinavia’s largest selections of timepieces and accessories.

🎯 What You Get

  • ✅ 99-Day Returns: Enjoy a full return or exchange within 99 days of purchase.
  • 💸 Price Match Guarantee: If you find your item cheaper elsewhere, we’ll match the price.
  • 🚚 Fast Shipping: Quick, reliable delivery (delivery times vary by region).
  • 🔒 Authenticity: 100% genuine products – authorized dealer of every brand we carry.

🌍 No matter where you are, you’ll enjoy the same great service, policies, and product quality. We serve customers across Europe via our localized domains. We’re proud to be rated “Excellent” with over 50,000 5-star reviews.


🛒 Visit Your Local Ditur Site


🇩🇰 Dansk version

💼 Om Ditur

Ditur er en førende nordisk online forhandler af ure og smykker, grundlagt i 2014. Vi sætter en ære i at tilbyde luksuriøst design og kvalitet til tilgængelige priser. Vores motto er “alle har ret til et ur, der ligner en million – uden at koste en”, og denne filosofi er kernen i alt, hvad vi laver.

Med over 10.000 produkter og næsten 200 brands tilbyder vi et af Skandinaviens største udvalg af ure og accessories.

🎯 Det Får Du Hos Os

  • ✅ 99 dages returret: Fuld retur eller ombytning inden for 99 dage efter køb.
  • 💸 Prismatch: Hvis du finder varen billigere andetsteds, matcher vi prisen.
  • 🚚 Hurtig levering: Hurtig og pålidelig levering (leveringstiden varierer efter region).
  • 🔒 Ægthed: 100% ægte produkter – vi er autoriserede forhandlere af alle mærker, vi fører.

🌍 Uanset hvilket land du befinder dig i, får du samme gode service, politikker og kvalitet. Vi betjener kunder i hele Europa via lokale domæner. Vi er stolte af at være bedømt som “Fremragende” med over 50.000 femstjernede anmeldelser.

🛍️ Besøg vores lokale webshops


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

73K reviews

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4.5

All reviews

(73,220)

3,924 reviews in the last 12 months

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Rated 4 out of 5 stars

Service issues resolved by Ditur

I initially had a disappointing experience with Ditur when buying a Seiko watch. The service in the Aarhus store was minimal, and I was incorrectly told the watch was available in another location, which led to an unnecessary trip.

After posting my review, Ditur’s customer service contacted me to apologize and offered a gift card as a gesture of goodwill. I appreciate that they took the feedback seriously and made an effort to resolve the situation.

2 February 2026
Ditur logo

Reply from Ditur

Hello Vivien,

We truly appreciate that you took the time to review your experience.

However, we are very sorry to hear about the experience you had.

Our goal is always to have happy and satisfied customers, which is why we are disappointed that we did not succeed in your case initially.

I have shared your feedback internally and have also sent you an email.

I hope you will get back to me.

Kind regards,
Emma, Ditur

Rated 1 out of 5 stars

Piss poor,,bought smart watch for wife…

Piss poor,,bought smart watch for wife ,it burnt her wrist and returned it,,3 weeks later they're saying they've not received it even though the tracking saying they received it 3 weeks ago,,trying to get refund through my payment method but they're not responding to there messages,,

2 February 2026
Unprompted review
Ditur logo

Reply from Ditur

Hi Stephen,

Thank you for your review.

We are sorry to hear about the experience you have had with your watch.

After looking into the case, I can see that we did not receive a reply to our latest message to you, which I genuinely regret, as we would very much have liked to help you further.

I can also see that the amount was refunded to you at the beginning of February. If you have not received the funds, please feel free to get back to us so we can look into it right away.

Kind regards,
Emma, Ditur

Rated 1 out of 5 stars

Steal

Never got my armband for 500

9 January 2026
Ditur logo

Reply from Ditur

Hi Mathias,

Thank you so much for your review.

I can see that the store has sent you two messages letting you know that your package is ready for pickup.

You simply need to stop by the store, and they will bring out your package.

Best regards,
Emma, Ditur

Rated 1 out of 5 stars

No refund for returned clock

Ordered two clocks.
One was £95 and terrible quality.
One was £43 and nice.
I returned the £95 clock 4 weeks ago. Ive emailed the company 8 times since I returned the clock. Each time being told the clock hasnt reached them yet. My tracking shows it reached them in 2 days.
Still 4 weeks later I have no refund.
I wouldn't risk ordering with them again.

14 January 2026
Unprompted review
Ditur logo

Reply from Ditur

Hi,

Thank you very much for your review.

I’m sorry to hear about your experience regarding your return.

According to the tracking information, we haven’t received your return package yet. As mentioned in our previous email, we’ve already opened a case, and you’ll of course be updated as soon as we have more information.

Please don’t hesitate to reach out if you have any questions or need any assistance in the meantime.

Kind regards,
Emma, Ditur

Rated 2 out of 5 stars

Very poor delivery

Very poor delivery, waiting for the watch I ordered two weeks ago. Still no delivery

Yesterday finally we receved watch

12 January 2026
Unprompted review
Ditur logo

Reply from Ditur

Hi,

Thank you for your review. We're sorry to hear that you were not satisfied with the delivery time and would like to look into it further.

Unfortunately, I can't see your details based on this review, but I hope you'll get in touch with us at kontakt@ditur.dk, so we can assist you.

Best regards,
Simon, Ditur

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