I had to return a dress I brought which had a few stains upon arrival. I contacted Dissh customer service team and Faithe was so helpful with the return process. Providing me with a few options to cho... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The item I purchased arrived a couple of days earlier than expected. The actual dress was just as seen online as well as the size being spot on, tick However, it would've been nice to have the item... See more
Love my new suede jacket, its super gorgeous soft, I cant wait to wear it out 💗 Although the packaging was a bit cheap and nasty. (2 thin plastic bags only) Should use tissue to avoid the creasin... See more
Company replied
Purchased the margot leather jacket in chocolate as soon as it restocked. Arrived in just two days (in Australia) but it had a small tear in the leather on the collar which sucks....I have requested t... See more
Company replied
Company details
Written by the company
Create your unique look and to feel empowered! We aim to inspire girls across the globe to wear what they love, everyday! Discover the style that is Dissh. Shop our entire collection online, or visit our team of fashion-obsessed ladies in store.
Contact info
Anthony Street 31, 4101, West End, Australia
- dissh.com.au
3.5
Average
301 reviews
Replied to 53% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always great customer service both…
Always great customer service both online and in-store and I love the range & fit of Dissh clothing. The styles and fabrics are perfect for our hot QLD weather and I always get compliments when wearing my Dissh styles. They are my go to brand x
21 January 2026
Unprompted review
Reply from Dissh
Hi Heidi, thank you for your wonderful feedback. We’re so pleased to hear you love our styles, fit, and fabrics, and that you’ve had great experiences both online and in store. It means so much to be your go-to brand, and we look forward to welcoming you again soon. Kindest, DISSH.
Team very helpful and responsive
Team very helpful and responsive. Was an easy transaction and would recommend Dissh in the future
18 January 2026
Unprompted review
Reply from Dissh
Hi Nat, thank you for your kind feedback. We’re so pleased to hear you had a smooth experience with our team and truly appreciate the recommendation. We look forward to welcoming you back again soon. Kindest, DISSH.
Best customer service team there is
The dissh team is just 10000/10 every time. Incredible customer service, so friendly and prompt with responding
15 January 2026
Unprompted review
Reply from Dissh
Hi Alex, we are so thrilled to hear of your continued experience with our Customer Service team and really appreciate you taking the time to provide this feedback. We look forward to welcoming you back soon! Kindest, DISSH
DISSH is the best!!
I've had TWO wonderful experiences with DISSH!! I placed 2 separate orders. The 1st purchase was made on 6/24/25, and the 2nd was on 7/12/25.
BOTH purchases were prettier than I ever expected. I couldn't have been MORE pleased! All of the pieces (dresses, tops, pants and skirts) were EXACTLY as shown on the website!
And, even the standard delivery was incredibly fast! My orders from DISSH arrived FASTER than MOST of the orders I make stateside.
I've NEVER seen knits OR cotton apparel SO WELL made! You'll never be disappointed with any purchase from DISSH.
I'm proud to say I'm a DISSH customer for life!! 🥰🥰
24 June 2025
Unprompted review
Reply from Dissh
Hi, we’re thrilled to hear you’re loving your new wardrobe staples and that they arrived so quickly! Thank you so much for sharing your lovely feedback, we really appreciate it. Looking forward to welcoming you back again soon. Kindest, DISSH.
Missing item - Refusing refund.
Order a set for my birthday however when delivered Item was missing from parcel. Contacted Dissh and confirmed the packaging confirmed only the trousers were included and the weight of the parcel was only 0.2kg which was evident on the parcel label printed by Dissh. They have emailed back saying the weight should have been more however at the same time also saying
Item was in parcel and refusing to refund me for the missing item.
12 January 2026
Unprompted review
Reply from Dissh
Hi Claire, thank you for taking the time to share your experience. We understand how disappointing it can be when plans for an outfit don’t come together as expected, especially around an occasion you were looking forward to.
In situations where an order or item is marked as shipped but reported as not received, there are a number of investigative steps we’re required to follow. The parcel label information available is intended as a guide only and does not always reflect a full record of the parcel contents, which we appreciate can be confusing.
We can see that through continued conversation, this was resolved, and we hope that you were able to find something lovely to wear for your birthday celebrations. Kindest, DISSH
Exceeded Expectations
Tiani offered a wonderful customer experience in every imaginable way. Thank you!
12 January 2026
Unprompted review
Reply from Dissh
Hi Bianca, thank you so much for taking the time to share your feedback. You've made our day! We look forward to welcoming you back again soon. Kindest, DISSH.
I can’t speak highly enough of Dissh…
I can’t speak highly enough of Dissh products and their customer service. Thank you for your outstanding communication, kindness and adding brilliant items to my drobe’ every year.
12 January 2026
Unprompted review
Reply from Dissh
Hi Taylah, thank you for reaching out! We are so thrilled to hear you love your newest wardrobe additions as much as we do. We really appreciate you taking the time to provide this feedback and we look forward to assisting you again soon. Kindest, DISSH
Poor quality garments and terrible service
Absolutely terrible customer service regarding online purchases. This brand is out just to make as much money off the customer as they can and do not wish to assist with issues regarding the quality of their items. Don't waste your time and money.
5 January 2026
Unprompted review
Reply from Dissh
Hi, thank you for your feedback. We’re sorry to hear that you feel disappointed with your recent experience.
We take all quality concerns seriously and carefully review each case individually. While we empathise with your position, our team assessed the item based on the information provided and communicated our findings transparently.
We appreciate you taking the time to raise your concerns and value all customer feedback, as it helps us continue to grow and develop.
If there is anything further we can assist you with, please do not hesitate to reach out to our customer service team.
Super impressed with fast and helpful…
Super impressed with fast and helpful customer service and upgraded me to express shipping for an event this week. Thank you so much!
5 January 2026
Unprompted review
Reply from Dissh
Hi Anna, thank you for taking the time to leave this feedback. We are happy to hear our Customer Service team were able to promptly action this amendment for you. Please don't hesitate to reach out to our team, should you need assistance in the future. Kindest, DISSH.
INCREDIBLE SERVICE!
I can’t share how beautiful, supportive & accomodating all the girls are at DISSH WARRINGAH MALL. Maddie the store manager is always so friendly, welcoming and helpful. Especially visiting with my 2 year old son if I’m needing to try on anything. Hannah has been so helpful the last few times when visiting and are always offering help with sizing and other options. Visiting a store where you know you’re going to be seen and supported really helps especially being a mum! Thank you girls!! You have honestly all been AMAZING!
24 December 2025
Unprompted review
Reply from Dissh
Hi Maddie! Thank you for sharing, this has made our day! We look forward to welcoming you back again soon. Kindest, DISSH
My dealings with Dissh have been…
My dealings with Dissh have been nothing short of exceptional. They helped me with more than one enquiry with ease and made the whole process clear and seamless.
17 December 2025
Unprompted review
Reply from Dissh
Hi Robyn, we are so thrilled to hear of your recent experience with our Customer Service team and really appreciate you taking the time to provide this feedback. We look forward to welcoming you back soon! Kindest, DISSH
Dissh i bought a dress itsthe worst…
Dissh i bought a dress itsthe worst quality tje linen if it's even linen is sew through definitely looks and feels like polyester its like I bought it off Shein so disappointing the lining is like a bed sheet I will never purchase this brand again absolute rubbish
7 November 2025
Unprompted review
Reply from Dissh
Hi Lynne, thank you for reaching out. We are very sorry to hear that this was your experience. Should you feel comfortable, we kindly ask that you reach out to our customer service team via email or our live chat feature on our website so they can review. Thank you, and we look forward to hearing from you. Kindest, DISSH.
I find dish a really easy experience to…
I find dish a really easy experience to buy clothes.you have such beautiful quality and return system so easy
3 December 2025
Unprompted review
Reply from Dissh
Hi Catherine, thank you for reaching out! We really appreciate you taking the time to share these kind words. We look forward to seeing you again soon. Kindest, DISSH
Always Excellent Service
The team at Dissh in store & the office team are always so helpful. My query was answered In less than 24hrs & I was thrilled to learn they know provide exchange on returns. Keep up the great work team!!!
5 December 2025
Unprompted review
Reply from Dissh
Hi Allyson, Thank you for taking the time to leave this feedback. We are happy to hear our Customer Service team were able to assist you promptly. We're also glad to hear that you're just as excited about instant exchanges as we are! Please don't hesitate to reach out to our team, should you need assistance in the future. Kindest, DISSH.
Very Disappointing!
Ordered a cardigan and less than 24 hours later was reduced significantly. Reached out to ask whether they would offer the discount back without returning and ordering at lower price; they sent generic email saying no. Sent two further emails asking if they would provide a discount code against an order for another item and they ignored me! Love their designs but put me off any customer loyalty!!
13 November 2025
Unprompted review
Reply from Dissh
Hi Sue, thank you for reaching out.
Our customers are welcome to place an online order for their desired style and size, at a time most suitable for them. Unfortunately, there is always the possibility that an item may go on sale or be included within a promotion at a later date. We apologise as we are unable to amend orders placed outside of a promotional period. This is to ensure our policy remains fair to all of our valued customers who purchase with DISSH.
Should you have any further questions, please do not hesitate to reach out to customerservice@dissh.com.
Thank you again, Sue, for your feedback, and we hope to have the opportunity to assist you again in the future. Kindest, DISSH
Amazing & speedy customer service
Amazing & speedy customer service! The CS team got back to me in a very timely fashion and was able to help me without hesitation.
25 November 2025
Unprompted review
Reply from Dissh
Hi Leah, thank you for providing this feedback. We really appreciate it! We are delighted to hear about your recent experience with our Customer Service team and look forward to welcoming you back again soon. Kindest, DISSH
Issue resolved promptly
So attentive and informative whilst assisting me in resolving my return issue!
17 November 2025
Unprompted review
Reply from Dissh
Hi, thank you for taking the time to leave this feedback. We're sorry to hear that your recent order wasn't as desired; however, we're delighted that our Customer Service team was able to assist with the returns process. Should you need assistance in the future, please do not hesitate to reach out. Kindest, DISSH.
Great customer service experience!
Great customer service experience after my return was lost via Aus Post. Dissh fully refunded my order, once it been confirmed that the parcel was lost at the fault of Aus Post. It was an seamless experience, and all done via their online chat. Thanks so much!
6 November 2025
Unprompted review
Reply from Dissh
Hi Lou, thank you for this feedback. We're so happy to hear our Customer Service team was able to help resolve your issue with priority. We hope to welcome you back again soon. Kindest, DISSH
So happy with their customer team
Prompt and super friendly service to resolve a shipping issue. Helped a sister out of a jam with no trouble at all. You got to love when the customer service matches how amazing the clothes are. What a team
11 November 2025
Unprompted review
Reply from Dissh
Hi Chelsey, thank you for reaching out! We really appreciate you taking the time to share these kind words. We are so thrilled to hear of your recent experience and look forward to assisting you again soon. Kindest, DISSH
Solved my accidental address issue very…
Solved my accidental address issue very promptly and actioned the request to avoid incorrect delivery.
10 November 2025
Unprompted review
Reply from Dissh
Hi Jizelle, thank you for taking the time to leave this feedback. We are happy to hear our Customer Service team was able to action this amendment for you promptly. Please don't hesitate to reach out to our team should you need assistance in the future. Kindest, DISSH.
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