While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

This site has the WORST f'ing support. I have an email that is defunct. Can't login. There's no way to change it. It demands you verify your email. Which doesn't exist anymore. You... See more

Rated 1 out of 5 stars

Sometimes I use the website to check a that I use to make sure that it works then comment if people have the same problem as me but it keeps banned me from commenting for no reason. People working for... See more

Rated 1 out of 5 stars

Poor app. If you post some few views from different "politic segment" then majority of visitors of a given site (or its owner) are, your next posts here are qualified as spam. Ideal tool for censors i... See more

Rated 1 out of 5 stars

Like OpenWeb formerly Spot.IM Disqus is nothing more than a mass application of censorship that extends the reach past the mainstream Social Networks. I've had comments in a pending state for o... See more

Company details

  1. Software Company

Information provided by various external sources

Disqus is a worldwide blog comment hosting service for web sites and online communities that use a networked platform.


Contact info

  • Market Street 717, 94103, San Francisco, United States

  • disqus.com

1.2

Bad

TrustScore 1 out of 5

136 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Process To Join Broken, "Moderation" Not Working

My attempts to join Disqus to post comments on a website just failed. I did everything I was supposed to do multiple times. Entering the password twice exactly the same might have been the hang up. These days with long passwords, I need to be able to see them. Systems where you can't do that, like Disqus, are frustrating. There's no one in the room but me to see the password. What's the problem?

Commenters on another website I frequent complain about Disqus. They have had trouble logging in and more. The same spammer will post the same spam a hundred times + over long periods of time. No one interferes. You wonder if the spammer pays Disqus or the website.

In Spite of Disqus' Tracking IP Numbers, Professional Trolls & Shills Posting Under Multiple Names Are Not Stopped.

One commenter is an unbelievably foul-mouthed misogynist troll. He also uses other identities to make it look like other people like him (a common tactic of professional trolls). He eventually was banned temporarily, but he and the and his sock puppets came back, same as before. One guy mercilessly trolled a popular commenter who had inside information on prominent people. He used many different related identities that were recognizable as him. For a long time he wasn't stopped.

As on many sites, hordes of fake posters appear from nowhere to appear to care desperately about the Markles, furiously "arguing" about them on unrelated threads. I'll bet all the comments have a single IP number. There are also professional shills injecting divisive political insults into unrelated threads or claiming their neighbor died of a popular illness, etc. Some of this happens elsewhere, but it's interesting that Disqus tracks IP numbers but doesn't seem to use the info productively.

7 August 2021
Unprompted review
Rated 1 out of 5 stars

Hate Speech is a problem on Disqus

I had to contact the parent company of a blog that uses the Disqus comment platform, in order to have racist hate speech removed from a beauty and skin care blog. The comments were coming from a member in Portugal or Brazil, who had a history of making vile comments on Disqus. The parent company decided to completely disable comments on the blogger's page. Well and good, but Disqus must ENFORCE its hate speech policy and permanently ban racist commenters. Just disabling comments is not enough.

24 July 2021
Unprompted review
Rated 1 out of 5 stars

DPD bad service

I sent a parcel to Italy nearly two weeks ago worth £75 and DPD are the worst service I have ever dealt with.
My cousin received an email from customs wanting 38 euros and the parcel dident arrive, I sent many emails and received no response, customer services won't answer your calls and web chat is a waste of time. Please don't bother with them as I paid £20 to send the item, they take the money off people and don't deliver. Avoid like the plague

18 July 2021
Unprompted review
Rated 1 out of 5 stars

Another reason to hate Disqus

There are several reasons why I hate Disqus but I will mention one of them. Disqus provides a means of flagging a comment if it violates a website's policy. I don't flag comments that I simply disagree with, but I DO flag comments if they are clearly spam, or promote hate or violence against a person or group. I discovered the other day that I can no longer flag comments on a certain news site. Other commenters told me that I must have "abused" the flagging feature. The real reason I believe is political "bias" from Disqus.

Just now, on another news site, I tried to flag a spam comment ("Hi! I make $50 an hour doing nothing, for more info look here: web address", and found that Disqus has removed my ability to flag comments, not on one web site, but across the board! When I asked Disqus about this I was told that websites themselves set the parameters, but this is a lie. NO web site is going to block a reader from flagging a SPAM comment, as described above.

12 June 2021
Unprompted review
Rated 1 out of 5 stars

I found my account is spamming and cannot do anything

I haven't use the service for like 10 years and today I found my account is auto spamming like 100 comments per second and cannot do anything:
- Cannot change password. The confirmation email didn't come
- Cannot batch delete the comments.
- Cannot even find the commend to delete on the dashboard. I have to open the destination site and there are a few hundred comments there for me to search for my comment.

7 May 2021
Unprompted review
Rated 2 out of 5 stars

Disqusting

Disqus's system prevents specific browser extensions from allowing users to log into their accounts on websites outside of the Disqus website itself. Which is laughable to say the least. Also, some Disqus comment sections are clustered with spammers and trolling. It's a hit-or-miss type of situation for me when I use Disqus's communication platform.

3 May 2021
Unprompted review
Rated 1 out of 5 stars

Absolutely appauling service

Absolutely appauling service. Every time I use it it says that my account has been deactivated because of inactivity, and forces me to change my password. But the emails to reset passwords take ages to arrive, and then when they do, the links in them are invalid! Unbelievable!

20 March 2021
Unprompted review
Rated 1 out of 5 stars

Completely useless discussion platform

Completely useless discussion platform. All another user of the site needs to do is click "mark as spam" and thats it you are banned from that site for life given the sites admin don't do anything to reverse it afterwards or probably even know how and the disqus app team claims its the site admin teams responsibilty to change it. Totally useless. All a troll would ever need to do is sign up and click everyone on that site is spam and nobody could ever post on it again. That is how stupid this is.

12 February 2021
Unprompted review
Rated 1 out of 5 stars

Trash app

Poor app. If you post some few views from different "politic segment" then majority of visitors of a given site (or its owner) are, your next posts here are qualified as spam. Ideal tool for censors in all totalitarian regimes. No feedback nor claims possible, just notice "Pending" or "Thanks, we'll work on getting this corrected". I'd recommend to rename this app from Disqus to ShutUp!

31 December 2020
Unprompted review
Rated 1 out of 5 stars

Terrible crappy site and service

So the first thing is apparently they track your computer IP address, so even if someone else in your household tries to sign up - they can't. Secondly they are - like some others have commented - Nazis. Yes they ban people from just one comment that they don't agree with. It doesn't even have to have four letter words or nasty words ( they have those too, and the users are often not banned) If just one moderator doesn't agree with you, then you're BANNED. ABC News is a great one for this. You cannot add another account under another email - oh, no, because they track the IP address. What other info are they tracking? Well THAT'S a good question. I understand it's a Chinese company. Trump banning Tik Tok? Hmm, maybe he should ban this? As other posts have mentioned, the site is also slanted towards liberals
( I'm independent) and I also find this abhorrent. If you ask for an email code to rest password, by the way, you will likely not get it.

2 August 2020
Unprompted review
Rated 1 out of 5 stars

Beware of doing business with a company that doesn't have any help/support for issues.

I received notifications from my credit monitoring company that my information had been breached through Disqus. I have been desperately trying to access my account and see what's going on. The Disqus website has been sending me in one big loop. Not allowing me to log in. Not sending me password reset emails. I have sent over 100 at this point ( and no they aren't in my junk/spam folder). I have followed all the suggestions on the site. They also ignored me on all social networks and emails where I've begged for help. My information was compromised and I've been locked out of my account desperately trying to get in for 6 months now. Disqus doesn't care about users one bit! They will sell your information and lock you out of your account. My conclusion is that this company consists of like 3 guys. One who markets, another handles the bank accounts and the third goes around leaving fake positive reviews on sites like these to bury the comments that are exposing them. Theres absolutely no one that helps with issues.

3 July 2020
Unprompted review
Rated 1 out of 5 stars

User-unfriendly with no human interface

I subscribe to The Spectator online magazine, who have devolved the management of the 'below the article' comments section, to Disqus.

I am unable to publish any comments on articles and this has been the case for six weeks. Between The Spectator (about whom I have left a similar scathing review) and Disqus I have been given a complete run-round in trying to sort out this seemingly straightforward issue.

At least with the Spectator I can e-mail an actual human being, even though they are useles, consistently eithr pointing me at Disqus or saying they are 'investigating my issue' (with an occsional side order of 'how they take these things very seriously - sure they do!)

There's no such interactions with Disqus.

Just an endless paternoster of forums (no) help groups, click-throughs and 'was this helpful' messages.

I believe Disqus are based in California but it may as well be Jupiter for all the help they are

23 April 2020
Unprompted review
Rated 1 out of 5 stars

Careful

Careful ! This is a platform that stores and sells your data. Very difficult to unsubscribe from. It would be good to make it easier to unsubscribe and ensure that people's data is deleted after they unsubscribe.

6 April 2020
Unprompted review
Rated 5 out of 5 stars

Why so low reviews here for that…

Why so low reviews here for that matter, I simply do not get it. It's very fantastic platform and you do get a lot from reading comments but not from reading something like the whole article anyway. Just mark my words for that matter really. Please do.

24 June 2019
Unprompted review
Show reviews in all languages. (136 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look