DIsplate made an error in sending us the incorrect item in our order. The item sent to us visually looked VERY similar to the correct item. We sent an email to their Displate Client Experience Team... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Displate makes beautiful metal posters. I've gotten three in total and all of them were easy to hang and look lovely. My most recent order was two posters and they were taking longer than expected so... See more
Company replied
Genuinely the best customer service I’ve experienced, my display came in a little bent from shipping, I let them know and they instantly without any other questions sent me another one with the tracki... See more
Company replied
Im super pleased with Displates customer service from start to finish. I had issues with getting the incorrect amount of magnets and they hoped on the issue right away with the option to totally ref... See more
Company replied
Company details
Written by the company
We print collectible metal posters that make this reaaally sweet wup-wup sound when you spin them around. Plus, they look super cool no matter where you put them! Any passion you have is here, waiting to enter your collection as a Displate.
Contact info
Al. Jerozolimskie 123a, 02-017, Warsaw, Poland
- support@displate.com
- displate.com
4.7
Excellent
19K reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Always good costumer support
Always good costumer support. Sadly rare these days, yet you guys stand out.
Quality displates to.
From 1 to a collection of 8 and a membership with quality costumer support along the way so my trust has been earner.
Love it 💪🩷
24 September 2026
Unprompted review
Reply from Displate
Hello Thomas!
Thank you so much for your wonderful review! We're thrilled to hear that you've had such a positive experience with our customer support team and that you're enjoying your growing collection of Displates. It's fantastic to know that we've earned your trust along the way.
Your enthusiasm for our products and satisfaction with our service truly means the world to us. We hope to continue impressing you with our quality and support in all your future additions!
Have an amazing day!
Best,
Displate Team
_This answer was generated by an AI assistant._
Excellent customer service
Excellent customer service, so friendly and took care of a shipping issue that was not their fault.
Got the issue resolved in a timely manner
17 September 2026
Unprompted review
Reply from Displate
Hello Jennifer!
Thank you so much for your wonderful review and for highlighting the effort of our customer service team. We're thrilled to hear that they were able to resolve your shipping issue swiftly and to your satisfaction. We always strive to provide friendly and efficient service, and it’s great to know we hit the mark for you.
We hope you continue to enjoy your Displate and look forward to serving you again soon!
Have a fantastic day!
Best,
Displate Team
_This answer was generated by an AI assistant._
Client service and warranty claim is…
Client service and warranty claim is just awesome. I am absolutely satisfied and happy that i have bought stuff there :)
24 September 2026
Unprompted review
Reply from Displate
Hello Igor!
We're thrilled to hear that you had a wonderful experience with our client service and warranty claim! It's always great to know that our efforts to satisfy our customers don't go unnoticed. Thank you for choosing Displate, and we hope you continue to enjoy your purchase.
Have a fantastic day!
Best,
Displate Team
_This answer was generated by an AI assistant._
Lovely experience
I ordered 3 posters and honestly the quality was like perfect, I kind of expected a bit of a decrease on a big print but! they look good and one came dented (sad face) I reached out and they shipped a new one and handled it same day. the new one was just as perfect and matches on my wall. plus with all the discounts and shipping coupons they offer I will be buying a 4th very soon
15 September 2026
Unprompted review
Reply from Displate
Hello Anthony!
Thank you so much for sharing your lovely experience with us! We're thrilled to hear that the quality of the posters met your expectations, even at a larger size. It's great to know that our team was able to quickly resolve the issue with the dented poster and get a perfect replacement to you right away. We can’t wait for you to add a fourth Displate to your collection!
Best,
Displate Team
_This answer was generated by an AI assistant._
Excellent customer service
Unfortunately, my Displate arrived damaged. I contacted customer support and sent them some photos of the damage.
They responded quickly and arranged a free replacement without any hassle. I don’t even have to return the damaged one.
Really friendly and helpful customer service. Very happy with how everything was handled! 😊
23 September 2026
Unprompted review
Reply from Displate
Hello Aaron!
Thank you so much for sharing your positive experience with our customer service team! We're thrilled to hear that your issue with the damaged Displate was resolved quickly and to your satisfaction. Our team strives to make every interaction helpful and hassle-free, and it's great to know we hit the mark for you.
We hope you enjoy your new Displate, and we look forward to serving you again in the future. Have a wonderful day!
Best,
Displate Team
_This answer was generated by an AI assistant._
Great Customer Service
The products themselves are outstanding quality, and when I encountered failures with the mounting leaves for the magnets which resulted in damage to the Displates, Weronika was incredibly kind and fast with getting them replaced!! Great company, top notch customer service, and awesome products!
23 September 2026
Unprompted review
Reply from Displate
Hello Matt!
Thank you so much for your fantastic review! We’re thrilled to hear that you are pleased with the quality of our products and that Weronika was able to assist you swiftly and kindly with the issue regarding the mounting leaves. It’s always rewarding to know that our team’s efforts are appreciated by wonderful customers like yourself.
We hope you continue to enjoy your Displates and look forward to serving you again in the future. Have a great day!
Best,
Displate Team
_This answer was generated by an AI assistant._
Great
Shipping is speedy, my displate arrived slightly damaged the first time and they provided me with a replacement with no hassle. Great customer service response times as well.
23 September 2026
Unprompted review
Reply from Displate
Hello Tina!
Thank you so much for your wonderful review and for highlighting our quick shipping and responsive customer service. We're sorry to hear about the initial issue with your Displate, but thrilled that we could resolve it swiftly and to your satisfaction. Your feedback is invaluable to us!
We hope you enjoy your Displate and look forward to serving you again in the future. Have a great day!
Best,
Displate Team
_This answer was generated by an AI assistant._
Got send the wrong plate but support…
Got send the wrong plate but support was very quick to address the issue.
23 September 2026
Unprompted review
Reply from Displate
Hello Bobby!
Thank you for sharing your experience with us! We're thrilled to hear that our support team was able to quickly resolve the issue with your order. It's always our goal to ensure swift assistance whenever you need it.
We hope you're now enjoying your Displate and we look forward to serving you again in the future. Have a wonderful day!
Best,
Displate Team
_This answer was generated by an AI assistant._
I wasn’t aware my involvement was…
I wasn’t aware my involvement was required further to complete my order, it was cancelled without me knowing
11 September 2026
Unprompted review
Reply from Displate
Hello James,
Thank you for your feedback.
We are very sorry for the confusion caused by your order being canceled.
When an order requires confirmation regarding discount requests or other adjustments, we place it on hold while reaching out. If we don't receive a response, we cancel the order as a precaution so you aren't overcharged.
We have sent you a direct message to help resolve this and assist with getting your order placed with a new discount. We look forward to assisting you further there.
Have a great day.
Best,
Displate Team
Disappointing experience as a returning customer
I previously purchased from Displate and really enjoyed their products, so I was disappointed to discover that they no longer ship to my location. Support explained that shipping had been suspended due to courier disruptions, but acknowledged that deliveries had resumed while Displate’s restriction remained in place. They could not provide a date for restoring shipping.
After I left negative feedback, they offered me a 35% discount on a future purchase and asked me to consider changing my support rating. A discount on an order I still cannot place does nothing to resolve the problem. Being asked to reconsider my rating while the issue remained unresolved was especially frustrating.
The support staff were polite, but the outcome was disappointing: no way to order and no clear timeline. As a returning customer, I expected more than apologies and a discount I currently cannot use.
17 September 2026
Unprompted review
Reply from Displate
Hello Victor,
Thank you for sharing your feedback and for being a valued returning customer. We are truly sorry for the disappointment you experienced regarding shipping restrictions to your location.
We completely understand how frustrating it is to be unable to place an order and have it delivered directly to your home. While initial delivery disruptions and logistics suspensions are largely out of our direct control, our internal teams must complete thorough operational checks to ensure long-term shipping reliability before an option can be re-enabled on our site. Unfortunately, this process takes time, and we deeply regret that we cannot provide a specific date for when shipping will resume.
We also want to apologize sincerely for how our follow-up was handled regarding the discount code and the request to reconsider your review. Your feedback has been taken to heart so we can improve both our internal communication and how we support our customers in these situations.
Please rest assured that we are actively monitoring the situation, and we will make sure to keep you updated on any developments. We genuinely appreciate your past loyalty and your patience while we work through these external limitations.
Feel free to contact us if you require any further assistance.
Have a nice day!
Best,
Displate Team
Excellent customer service
Fast response and solution for my issue, really impeccable customer service. They do not only have excellent products but also a terrific after-sales. Thumbs up!
19 September 2026
Unprompted review
Reply from Displate
Hello Christian!
Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our customer service team and that your issue was resolved swiftly. It's great to know that both our products and after-sales service have met your expectations.
We truly appreciate your thumbs up and are always here to provide impeccable service whenever you need us. Thank you once again for choosing Displate and for sharing your feedback. We hope to continue impressing you in the future!
Have a terrific day!
Best,
Displate Team
_This answer was generated by an AI assistant._
Great Customer Service
I ran into a system glitch during checkout where my payment failed twice before going through, resulting in duplicate charges and extra orders being shipped.
When I reached out to support, they were immediately reassuring. As soon as the packages arrived, they followed up, canceled the extra orders, and processed my full refund right away. They made what could have been a stressful situation completely effortless. Truly top-tier customer service!
21 September 2026
Unprompted review
Reply from Displate
Hello Eric!
Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that our support team was able to resolve the checkout issues swiftly and make your experience effortless. Your satisfaction is our top priority, and it's wonderful to know we met your expectations.
We hope you enjoy your Displates and look forward to serving you again in the future. Have a fantastic day!
Best,
Displate Team
_This answer was generated by an AI assistant._
Custom Prints are great, print anything.
I ordered a custom displate and used the UpResolution feature, it worked perfectly, highly recommend.
1 September 2026
Unprompted review
Reply from Displate
Hello Debt!
Thank you for your fantastic review! We're thrilled to hear that your custom Displate and the UpResolution feature met your expectations. It's great to know that you would highly recommend it.
We hope you continue to enjoy your unique art piece and perhaps even design more in the future!
Best,
Displate Team
_This answer was generated by an AI assistant._
I have very lovely variety of posters
19 September 2026
Unprompted review
Reply from Displate
Hello Brett!
Thank you so much for your kind words about our poster selection! We’re thrilled to hear that you’re enjoying the variety. It’s always great to know when our customers find exactly what they’re looking for in our collection.
We hope they add a lot of charm and color to your space! If you have any more feedback or need assistance in the future, feel free to reach out. Happy displaying!
Best,
Displate Team
_This answer was generated by an AI assistant._
There was a payment issue which left me…
There was a payment issue which left me worried and concerned. However Julia responded swiftly and offered me a gesture of goodwill due to the issues I faced. I was very pleased with the service
17 September 2026
Unprompted review
Reply from Displate
Hello,
Thank you so much for sharing your positive experience with us! I'm thrilled to hear that Julia was able to swiftly address the payment issue and that her gesture of goodwill left you pleased. We aim to ensure every interaction with Displate is smooth and enjoyable.
We appreciate your feedback and look forward to serving you again soon. Have a wonderful day!
Best,
Displate Team
_This answer was generated by an AI assistant._
Overpriced AI Slop
They're overpriced and a lot of their posters are AI
22 December 2025
Unprompted review
Reply from Displate
Hello Alyska,
Thank you for taking the time to share your feedback with us.
We’re sorry to hear that you are not satisfied with us.
Displate is an open marketplace where artists upload their artwork independently. While our system verifies files for print quality, it does not assess the artistic techniques, tools, or software used in the creative process.
Unfortunately, there is no reliable technology that lets us definitively determine whether AI was used to create a design. Because of this, we’re unable to introduce a fully accurate AI filter. We also cannot rely solely on artists to disclose whether AI was used when creating their designs, which is why we do not currently provide an option for artists to specify their creative method.
That said, we recognize the growing need for greater transparency and better ways for customers to discover artists and their work. We’ve therefore launched our Verified Creator Program, which distinguishes artists whose portfolios demonstrate a unique artistic vision, consistent creative output, and authentic craftsmanship. These creators actively contribute to the platform, maintain updated profiles, and stand out through their artistic presence.
We also encourage customers looking for licensed artwork to explore our Brandshops, which feature designs created by our Creative Studio and approved by the respective licensors.
Regarding our pricing, the final price reflects various factors involved in producing and operating the service, including manufacturing, materials, and maintaining our website and marketplace. We also regularly offer promotions, allowing customers to purchase selected products at reduced prices.
We’re sorry that your experience has led to such a low rating, and we’d genuinely like to understand your concerns better and see whether there’s anything more we can do to help.
If you’d like to discuss this with us, please feel free to contact us directly at support@displate.com. We’ll be happy to assist.
Have a great day.
Best,
Displate Team
Helpful Customer Service
Customer service was helpful and understanding, they replied within a couple of days since I sent them an email and solved my problem immediately.
I'm beyond satisfied and will be getting more displates in the future knowing these guys take their business seriously.
17 September 2026
Unprompted review
Reply from Displate
Hello Marinos!
Thank you so much for your wonderful review! We're thrilled to hear that our customer service team was able to assist you promptly and efficiently. It’s fantastic to know that you’re satisfied with our service and are planning to expand your Displate collection. We take great pride in supporting our customers and we're glad that it resonated with you.
We look forward to providing you with more unique Displates in the future!
Have a great day!
Best,
Displate Team
_This answer was generated by an AI assistant._
Very responsive
Very responsive. Great product. A present that went down very well.
21 September 2026
Unprompted review
Reply from Displate
Hello!
Thank you for your wonderful review and for choosing a Displate as a present! We're thrilled to hear that it was well received and that you found our team responsive. It's always rewarding to know our products bring joy to their new homes!
Wishing you a great day filled with more amazing gift-giving moments!
Best,
Displate Team
_This answer was generated by an AI assistant._
issue got resolved immediately, no hassle
immediately reaching out and fixing the issue without a fight for it is great every time. i was stressing about it but was resolved by the time i got home from work the next day. things like this make me glad im a customer here for a good product
16 September 2026
Unprompted review
Reply from Displate
Hello Nicholas!
Thank you so much for sharing your experience with us. We're thrilled to hear that your issue was resolved quickly and without any hassle—it's always our goal to make sure our customers are satisfied and stress-free! Glad to know you were able to come home to a resolved issue; that definitely makes a day better!
We appreciate your kind words and are delighted you enjoy being part of the Displate community. We look forward to continuing to provide great products and service for you.
Have a wonderful day!
Best,
Displate Team
_This answer was generated by an AI assistant._
Very good customer support experience
17 September 2026
Unprompted review
Reply from Displate
Hello Nuno!
Thank you for sharing your positive experience with our customer support team! We’re thrilled to hear that you were satisfied with the service provided. At Displate, we always strive to deliver exceptional support to all our customers, and it’s great to know we’ve succeeded with you.
Have a wonderful day!
Best,
Displate Team
_This answer was generated by an AI assistant._
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