Displate Reviews 

18,710
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,331 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning metal posters, noting their incredible visual appeal, top-tier quality, and the convenience of the magnetic mounting system. Consumers are also deeply impressed by the exceptional support team, describing staff members as extremely friendly, approachable, and quick to resolve any unexpected problems. However, some people mentioned issues with damaged items arriving due to rough handling by external shipping companies or delivery delays. A few reviewers were not happy with communication gaps, noting instances where emails went unanswered for months or account information could not be updated.

What people talk about most

Product

People report positive experiences with product, noting that consumers frequently receive high-quality,... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the team for being extremely... See more

Quality

Clients share positive opinions on quality, consistently praising the beautiful printing, top materials, and... See more

Response time

Customers consistently note positive experiences with response time, frequently highlighting that the support... See more

Delivery service

Consumers find delivery service to be mixed, as many reviewers report fast shipping and well-packaged items... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Displate makes beautiful metal posters. I've gotten three in total and all of them were easy to hang and look lovely. My most recent order was two posters and they were taking longer than expected so... See more

Company replied

Rated 5 out of 5 stars

Honestly the support here is unmatched by any customer support i have received in a very long time.. i wont go into details about the nature of the problem i had but displate support went ABOVE AND B... See more

Company replied

Rated 5 out of 5 stars

Genuinely the best customer service I’ve experienced, my display came in a little bent from shipping, I let them know and they instantly without any other questions sent me another one with the tracki... See more

Company replied

Rated 5 out of 5 stars

Im super pleased with Displates customer service from start to finish. I had issues with getting the incorrect amount of magnets and they hoped on the issue right away with the option to totally ref... See more

Company replied


Company details

  1. Interior Designer
  2. also in
  3. Art Handcraft

Written by the company

We print collectible metal posters that make this reaaally sweet wup-wup sound when you spin them around. Plus, they look super cool no matter where you put them! Any passion you have is here, waiting to enter your collection as a Displate.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

19K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(18,710)

1,480 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Customer service for damaged deliveries

Responded to my problem much fatser than expected and offered great compensation.

10 October 2026
Unprompted review
Displate logo

Reply from Displate

Hello Lucas,

Thank you for your wonderful review! We're thrilled to hear that our team was able to resolve your issue quickly and to your satisfaction. It’s always our goal to provide efficient service and meaningful compensation when things don’t go as planned.

We appreciate you taking the time to share your positive experience. If there is anything more we can do for you, please let us know!

Have a fantastic day!

Best,
Displate Team

_This answer was generated by an AI assistant._

Rated 5 out of 5 stars

When I came to Displate with my issue…

When I came to Displate with my issue of my poster not being delivered to me, they did everything in their power to locate my package; when they could not, they were fantastic about ensuring that I received the product I paid for. I am very impressed with the prompt and courteous replies I have received throughout this whole process and I will for sure be using their services again as I have always admired how fantastic their posters look.

9 October 2026
Unprompted review
Displate logo

Reply from Displate

Hello Garrick!

Thank you so much for sharing your positive experience! We're thrilled to hear that our team was able to resolve the delivery issue promptly and ensure that you received your poster. It’s wonderful to know that you're impressed with both our customer service and the quality of our posters. We look forward to providing you with more stunning designs in the future!

Best wishes for your next Displate addition, and we can't wait to welcome you back.

Best,
Displate Team

_This answer was generated by an AI assistant._

Rated 5 out of 5 stars

Great customer service

Great customer service! Very helpful and friendly with quick response time! Thank you so much!

8 October 2026
Unprompted review
Displate logo

Reply from Displate

Hello Leja!

Thank you so much for your kind words and the excellent review! We're thrilled to hear that you were pleased with our customer service and found our team helpful and responsive. Your satisfaction is our top priority, and positive feedback like yours truly makes our day!

We hope you continue to enjoy your experience with us, and please don't hesitate to reach out if there's anything more we can do for you.

Have a wonderful day!

Best,
Displate Team

_This answer was generated by an AI assistant._

Rated 5 out of 5 stars

Outstanding customer service

Their customer service is always very responsive and work diligently to solve any issues you may have with an order. Highly recommended

4 October 2026
Unprompted review
Displate logo

Reply from Displate

Hello Miguel!

Thank you so much for your wonderful review and for highlighting the responsiveness and diligence of our customer service team. We're thrilled to hear that your experience was positive and that we could assist you effectively with your order.

We truly appreciate your recommendation and are looking forward to serving you again in the future!

Have a great day!
Displate Team

_This answer was generated by an AI assistant._

Rated 5 out of 5 stars

Very helpful

Very helpful, got my issue fixed in less than 24 hours.

7 October 2026
Unprompted review
Displate logo

Reply from Displate

Hello Aoibhínn!

Thank you so much for your wonderful review! We're absolutely delighted to hear that your issue was resolved quickly. Our team strives to provide the best service, and it’s great to know we hit the mark for you.

We hope you continue to enjoy your Displate and if there's anything else we can do to help, please don't hesitate to reach out. Have a fantastic day!

Best,
Displate Team

_This answer was generated by an AI assistant._

Rated 5 out of 5 stars

Good Customer service

The customer service is always friendly and actually helps you.

8 October 2026
Unprompted review
Displate logo

Reply from Displate

Hello!

Thank you so much for sharing your positive experience with our customer service team. We're thrilled to hear that you found them friendly and helpful! Your feedback is incredibly valuable and motivating for us.

We hope you continue to enjoy your experience with Displate. Have a great day!

Best,
Displate Team

_This answer was generated by an AI assistant._

Rated 4 out of 5 stars

Important mounting limitation only disclosed after purchase

Neither the product page nor Displate's official mounting instructions stated that the system is only suitable for flat walls. I only discovered this limitation after receiving the product, because it was mentioned on the packaging.

Displate's own mounting page describes the system as a “Safe Wall Magnet Mounting System”, says it is “Quick and easy”, and instructs customers to stick the mounting system directly onto the wall and hang the Displate. It also states that Displates are “designed to always hold tight”.

As per consumer transparancy, I would expect such an important limitation to be clearly communicated before purchase, not only on the packaging after the product has already been bought. Because that is a misleading way of doing business.

UPDATE: Displate has reached out and delivered a suitable solution

8 October 2026
Unprompted review
Displate logo

Reply from Displate

Hello,

Thank you for taking the time to share your feedback.

We are really sorry to hear about some confusion regarding our mounting system.

Please rest assured that misleading our customers has never been our intention. We would like to clarify that the information regarding the recommended wall types for our mounting system is available on our website. We are sorry if this information was not sufficiently clear or easy to find before your purchase.

Your satisfaction is extremely important to us, which is why we have already contacted you by email to discuss the situation in more detail and offer an appropriate solution. We genuinely want to address your concerns and find a way forward that works for you.

Thank you for your cooperation and understanding.

UPDATE:
We are glad that we could help you and that you are satisfied with the solution we offered.

If you have any other questions, please let us know.
Have a nice day.
Best,
Displate Team

Rated 5 out of 5 stars

uper fast delivery and amazing quality

uper fast delivery and amazing quality! I got a Displate for my boyfriend, and he was absolutely thrilled with his gift. On top of that, customer service was fantastic—10/10 experience!

7 October 2026
Unprompted review
Displate logo

Reply from Displate

Hello Q!

Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that the delivery was super fast and that the quality of your Displate delighted both you and your boyfriend. It’s great to know our customer service team could contribute to making your experience a 10/10. We hope the Displate continues to bring joy and adds a special touch to your space!

Wishing you both many more delightful moments with your art!

Best,
Displate Team

_This answer was generated by an AI assistant._

Rated 5 out of 5 stars

The support team was very quick

The support team was very quick and kind to my needs. They send me a replacement displays as soon as I emailed to tell them mine had been damaged in transport

1 October 2026
Unprompted review
Displate logo

Reply from Displate

Hello Joshua!

Thank you so much for sharing your positive experience with our support team! We're thrilled to hear they were quick and kind in responding to your needs, ensuring you received a replacement display promptly after the transportation issue. It’s wonderful to know that everything was resolved to your satisfaction.

We hope you enjoy your new Displate and look forward to serving you again in the future!

Have a great day!
Displate Team

_This answer was generated by an AI assistant._

Rated 5 out of 5 stars

Trustworthy!

Displate's products (10 purchases total) have always been high quality, arrived in a timely manner, and were easy to mount and display. My only qualms with them deal with not signing in with MY main log in and that creating issues where I cant combine the accounts (to my knowledge). So, my advice is to make and use 1 account. But Displate is WONDERFUL!

15 September 2026
Unprompted review
Displate logo

Reply from Displate

Hello!

Thank you so much for sharing your positive experience with Displate! We're thrilled to hear that you've enjoyed the high quality of our products and found them easy to mount and display. Your feedback is incredibly important to us, and we appreciate your advice on account management to enhance our service further.

We look forward to bringing more wonderful designs into your space!

Have a great day!
Displate Team

_This answer was generated by an AI assistant._

Rated 5 out of 5 stars

Fast reply

Fast reply. Helpful. Kind people.

3 October 2026
Unprompted review
Displate logo

Reply from Displate

Hello Maria!

Thank you so much for your wonderful review. We're thrilled to hear that you appreciated the fast responses and found our team helpful and kind. It’s always a pleasure to serve our customers with the best care possible!

We hope you continue to enjoy your experience with us and feel free to reach out anytime if there's anything more we can help you with.

Have a great day!

Best,
Displate Team

_This answer was generated by an AI assistant._

Rated 5 out of 5 stars

First-class service and so very helpful

28 September 2026
Unprompted review
Displate logo

Reply from Displate

Hello Chris!

Thank you for taking the time to leave us such a wonderful review. It's fantastic to hear that you experienced first-class service and found our team to be very helpful! We strive to offer the best support possible, and it's heartwarming to know we hit the mark for you.

Wishing you a great day filled with beauty and art!

Best,
Displate Team

_This answer was generated by an AI assistant._

Rated 5 out of 5 stars

I had issues with one of the many items bought

I had issues with one of the many products I’ve bought from Displate, all previous items have been excellent.

On this occasion there was a fault which Displate resolved promptly, efficiently and fairly giving me a refund that I will now spend on a replacement. First class.

2 October 2026
Unprompted review
Displate logo

Reply from Displate

Hello Eric!

Thank you so much for your wonderful review and for highlighting how promptly and efficiently our team addressed the issue with your order. We're thrilled to hear that your experience was resolved to your satisfaction, and it’s great to know you’re planning on choosing another Displate!

We hope your new Displate adds just as much style and personality to your space as the previous ones have. Thank you once again for your trust and support.

Have a fantastic day!

Best,
Displate Team

_This answer was generated by an AI assistant._

Rated 5 out of 5 stars

Very good customer support

Package was lost by Fedex, excellent reaction from the customer support, which after a short investigation just resent my order.

7 October 2026
Unprompted review
Displate logo

Reply from Displate

Hello Yann!

Thank you so much for the wonderful review and for highlighting the quick action of our customer support team. I'm thrilled to hear that despite the hiccup with FedEx, we were able to resolve the issue swiftly and get your order re-shipped. We always strive to ensure our customers are satisfied, and it’s great to know you had such a positive experience.

We hope you enjoy your Displate and look forward to serving you again soon!

Have a fantastic day!
Displate Team

_This answer was generated by an AI assistant._

Rated 5 out of 5 stars

Good service

Quick, reliable and good, understanding people.

7 October 2026
Unprompted review
Displate logo

Reply from Displate

Hello Yoti!

Thank you so much for your kind words and for taking the time to leave us a 5-star review. We're thrilled to hear that you found our service quick and reliable, and that our team was understanding. Your satisfaction is our top priority!

We hope you continue to enjoy your experience with us and look forward to serving you again soon.

Have a wonderful day!
Displate Team

_This answer was generated by an AI assistant._

Rated 5 out of 5 stars

Great customer service

Great customer service. Help me with my damaged item and very professional.

29 September 2026
Unprompted review
Displate logo

Reply from Displate

Hello Steven!

Thank you so much for your wonderful review and for highlighting our customer service! We're thrilled to hear that we were able to assist you efficiently with your damaged item and that you found our team professional. Your satisfaction is our top priority, and it's feedback like yours that keeps us motivated.

We hope you continue to enjoy your Displate and look forward to serving you again. Have a great day!

Best,
Displate Team

_This answer was generated by an AI assistant._

Rated 5 out of 5 stars

Damaged Displate replaced!

Appreciate Displate for replacing my damaged/warped picture. They handled it very quickly! Such great customer service.

4 October 2026
Unprompted review
Displate logo

Reply from Displate

Hello Bree!

We're so thrilled to hear that your issue was resolved swiftly and to your satisfaction! Thank you for acknowledging our effort in customer service. We always strive to handle every situation as quickly and efficiently as possible.

We hope you continue to enjoy your Displate, and please feel free to reach out if there's anything else we can do for you.

Have a wonderful day!

Best,
Displate Team

_This answer was generated by an AI assistant._

Rated 5 out of 5 stars

i bought a Lamine Yamal displate

i bought a Lamine Yamal displate and i hang it up today the price was reasonable and it came fast. Its very good quality and i will buy from them again. 5 Start from here

6 October 2026
Unprompted review
Displate logo

Reply from Displate

Hello Jonathan!

Thank you so much for your wonderful review! We're thrilled to hear how much you enjoyed your Lamine Yamal Displate and are glad that it arrived quickly and met your expectations in quality. It's always great to know that our customers are satisfied enough to consider future purchases.

We look forward to welcoming you back soon and hope your next Displate addition will be just as delightful!

Have a fantastic day!

Best,
Displate Team

_This answer was generated by an AI assistant._

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Quick, straight to the point, polite and efficient !

It is getting very rare nowadays. Thanks to the team.

6 October 2026
Unprompted review
Displate logo

Reply from Displate

Hello Vincent!

Thank you so much for your wonderful review and for highlighting the excellent service you received! We're thrilled to hear that our team's quick, efficient, and polite assistance made a positive impact. It’s our goal to keep delivering such great experiences to our customers.

We really appreciate your acknowledgment and thanks—it truly means a lot to us. If there’s anything else we can do for you, please let us know.

Have a great day!

Best,
Displate Team

_This answer was generated by an AI assistant._

Rated 5 out of 5 stars

Fast and kind replys

Fast and kind replys. You are doing a nice job

1 October 2026
Unprompted review
Displate logo

Reply from Displate

Hello Robin!

Thank you so much for your kind words about our fast and kind replies! We're thrilled to hear that you are satisfied with the service. Your feedback is incredibly valuable to us, and it motivates our team to keep up the good work.

We hope you continue to enjoy your experience with us, and we look forward to serving you again in the future!

Have a wonderful day!

Best,
Displate Team

_This answer was generated by an AI assistant._

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