Discounttoday Reviews 296

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many customers are pleased with the pricing, often finding products at significantly lower costs compared to other retailers. They also frequently commend the quality of the products received, noting that items are often as described and in good condition. The ordering process is often reported as simple and straightforward, with many appreciating prompt shipping and timely delivery. However, some people were dissatisfied with various aspects of their experience. Issues with orders not being fulfilled or being shorted on items were mentioned. There were also instances of products arriving without essential components or being incomplete, suggesting potential quality control problems. Concerns about delivery services included delays, lack of clear communication regarding shipping issues, and even instances where tracking information was inaccurate or non-existent. A few customers also reported payment issues and concerns about product authenticity.

What people talk about most

Product

Users describe ambiguous interactions with product. While many customers received their products quickly, in... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many praising fast shipping, timely... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers praise the ease of... See more

Price

Consumers find price to be positive, often noting discounted prices and good deals. Many reviewers... See more

Quality

Clients share positive opinions on quality. Many customers received products in good condition, noting their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just received notice that the seller is unable to fulfill my request, due to circumstances beyond their control. My response? Thank you very much for your diligent efforts in trying to make thi... See more

Company replied

Rated 5 out of 5 stars

Checked with them before placing order that item was available and new?, not a return or repack. They confirmed all good. Placed order and 6 days later got an email saying order refunded due to exte... See more

Company replied

Rated 5 out of 5 stars

Order 585931 Order an Ego Trimmer. It came without the Battery and Charger. Battery and charger arrived yesterday September 13. Their customer service dept. is awesome! They solve my problem... See more

Company replied

Rated 5 out of 5 stars

I admit I was very skeptical of this company especially after I placed my order before reading some of the negative reviews. I really thought I had been ripped off when I tried to call the listed comp... See more

Company replied


Company details

  1. Shopping Mall
  2. Childrens Home
  3. Clothing Store
  4. Tool Store

Written by the company

Many special promotions, We cut out the middleman and pass the savings to you.


Contact info

3.6

Average

TrustScore 3.5 out of 5

296 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 90% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Well they can ship what I paid for…

Well they can ship what I paid for which is 3 boxes of Folgers half and half coffee conting 72 coffee pods.
I received one box and paid over $119 they will not send me the other two boxes.
Buyer Beware

1 July 2025
Discounttoday logo

Reply from Discounttoday

We’re sorry to hear about your experience.

Our team has already reached out to you via email to help resolve this issue. Please check your inbox (including your spam or junk folder) and reply at your earliest convenience so we can assist you further.

Thank you for your patience.

Rated 5 out of 5 stars

Excellent service

Excellent service, quick delivery.

1 July 2025
Discounttoday logo

Reply from Discounttoday

Thank you so much for your kind words! We're glad to hear you were happy with our service and fast delivery. We truly appreciate your support and look forward to serving you again!

Rated 1 out of 5 stars

The order was not delivered

The order was not delivered! Contact with the company is unavailable!

1 July 2025
Discounttoday logo

Reply from Discounttoday

We’re sorry to hear about your experience.

Our team has already reached out to you via email to help resolve this issue. Please check your inbox (including your spam or junk folder) and reply at your earliest convenience so we can assist you further.

Thank you for your patience.

Rated 4 out of 5 stars
Discounttoday logo

Reply from Discounttoday

Thank you for your feedback! We appreciate your patience and will continue working to improve our shipping times. Let us know if there's anything else we can assist you with!

Rated 5 out of 5 stars

My Experiance

Was easy to order I haven’t received my coffee yet.

1 July 2025
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Reply from Discounttoday

Thank you for your order and for sharing your experience. We’ve sent you an email regarding your coffee order — please check your inbox (and spam/junk folder just in case). Kindly respond to that message so we can assist you further and ensure everything is resolved to your satisfaction.

We look forward to hearing from you!

Rated 5 out of 5 stars

I received my order and it came in a…

I received my order and it came in a timely matter

1 July 2025
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Reply from Discounttoday

Thank you for your feedback! We're glad to hear your order arrived in a timely manner. If you need any further assistance or have questions in the future, feel free to reach out — we're always happy to help!

Rated 1 out of 5 stars

can't return

Unable to cancel transaction before the product was shipped. Make to what the product, because you own it.

1 July 2025
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Reply from Discounttoday

Thank you for your feedback. We understand your concern. As noted in our policy, once an order has been processed and prepared for shipment, we’re no longer able to cancel it. We always encourage customers to review the product details carefully before completing a purchase.

If you have any further questions or need assistance, please don’t hesitate to reach out — we’re here to help.

Rated 5 out of 5 stars

Excellent transaction

Excellent transaction. Good price, good communication, quality product.

4 June 2025
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Reply from Discounttoday

Thank you so much for your kind feedback! We're thrilled to hear that you were satisfied with the price, communication, and product quality. We truly appreciate your support and look forward to serving you again in the future!

Rated 5 out of 5 stars

The price and timely shipping were…

The price and timely shipping were great.

4 June 2025
Discounttoday logo

Reply from Discounttoday

Thank you for your 5-star review! We're glad to hear you were happy with the price and prompt shipping. Your satisfaction means a lot to us, and we hope to serve you again soon!

Rated 5 out of 5 stars

wonderful

great fast shipping and service

4 June 2025
Discounttoday logo

Reply from Discounttoday

Thank you so much for your kind words! We're glad to hear you were happy with the fast shipping and service — we appreciate your support and hope to serve you again soon!

Rated 5 out of 5 stars

Hard to beat

After placing my order, I was hesitant since I never ordered through discounttoday. I queried their AI Assistant the following day, and the following day after my inquiry, I received a response with a tracking number. Three days later, my merchandise was at my doorstep. No need to contact customer service!
Better than other competitors'shipping, and better price too......

4 June 2025
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Reply from Discounttoday

Thank you so much for your kind words! We're glad our AI Assistant and fast shipping exceeded your expectations. We appreciate your trust and look forward to serving you again soon!

Rated 5 out of 5 stars

Cordless edger

The product. was exactly as advertised, at a very good price, and delivered in the promised timeframe.

4 June 2025
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Reply from Discounttoday

Thank you for your positive feedback! We're happy to hear the product met your expectations and arrived on time at a great price. We look forward to serving you again!

Rated 1 out of 5 stars

Non-existing customer service

Fake non existing customer service. You will not be able to get hold of anyone no matter what is the issue. They don't have a clear way to delete an account. I want to delete my information from their website and have reached out enumerous time without any response.it feels like dealing with a scammer.

They will probably answer the reviews that's refer to their questionable business here with a cliche of their sorry...rather than answering any customer need.and I have been trying for many weeks

I do not recommend this business at all use their website at your risk

4 June 2025
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Reply from Discounttoday

We are truly sorry for the frustration you've experienced. Please know that we take all customer concerns seriously and aim to respond promptly via email and other channels. Regarding your request to delete your account information, we would like to assist you directly. Kindly contact us again at our official email with your account details, and we will ensure your request is handled as quickly as possible. Thank you for your patience.

Rated 1 out of 5 stars

I ordered the Whirlpool WHADUS5 dual…

I ordered the Whirlpool WHADUS5 dual stage carbon block under sink water filtration system on May 29th 2025 and have not heard any thing from this "company". I have called twice, emailed and posted to the online customer service and no reply. So I have no product or reply from them.

29 May 2025
Unprompted review
Discounttoday logo

Reply from Discounttoday

We sincerely apologize for any frustration caused and appreciate you reaching out.

Please note that we have already responded to your inquiry via email. Kindly check your inbox, including your spam or junk folder, in case our message was filtered there.

If you still don't see it, feel free to reply here or reach out again, and we’ll be happy to assist you further.

Thank you for your patience and understanding.

Rated 1 out of 5 stars

I put an order in today 5/29/25 my…

I put an order in today 5/29/25 my credit card company notified me that my payment went out of the USA. I called the company to see what up with that and got no answer on the phone except leave a message. I emailed and called several times thru out the day with no response. Thus company maybe a scam. Why was my payment credited out side the USA? Why won’t anyone respond to my phone calls and emails. Buyer beware. I think I’m going to put a stop to my credit card bill.

29 May 2025
Unprompted review
Discounttoday logo

Reply from Discounttoday

We're very sorry for the concern and inconvenience this has caused. We understand how important it is to feel secure when placing an order online.

We did receive your order and have sent you an email regarding it, but it appears we have not received a reply. It’s possible our message may have gone to your spam or promotions folder — please kindly check those as well.

Our payment processor is global, which may explain why the transaction was routed outside the U.S., but rest assured, we are a U.S.-based business and your order is being handled with care.

Thank you for your patience and for giving us the opportunity to resolve this.

Rated 5 out of 5 stars

Great experience!

Ordered a John Deere mulch control kit for a zero turn mower on May 5th. It was the cheapest price that I could find by a substantial amount. Was supposed to arrive in 7 to 9 days but to my surprise it was delivered by UPS on the 3rd day. The product was new in the box and just as advertised. Very pleased with this purchase.

8 May 2025
Unprompted review
Discounttoday logo

Reply from Discounttoday

Thank you so much for the great review! We're thrilled to hear that your John Deere mulch control kit arrived even earlier than expected and that you were happy with both the price and the product. We appreciate your trust and hope to serve you again soon!

Rated 1 out of 5 stars

This is not a legitimate website

This is not a legitimate website. Their phone number is fake and they never mailed the product. They keep sending emails that they’re going to mail the product and then they never provide accurate tracking #.

25 April 2025
Unprompted review
Discounttoday logo

Reply from Discounttoday

We're sorry to hear about your experience. However, we would like to clarify that your case has been fully addressed via email. Our customer service team responded promptly and provided all necessary updates regarding your order. If there's still any unresolved concern, we encourage you to reply directly to our latest email so we can assist further. We value transparency and always aim to resolve any issue quickly and fairly. Thank you for your understanding.

Rated 5 out of 5 stars

Item is exactly as indicated and the…

Item is exactly as indicated and the shipping was as specified, received all in tact.great doing business with your Co.

5 May 2025
Discounttoday logo

Reply from Discounttoday

Thank you so much for your positive feedback! We're thrilled to hear that you’re satisfied with both the product and the shipping. It was a pleasure doing business with you, and we look forward to serving you again soon! 🌟

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