DC Capital Reviews 

116
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely professional, polite, and supportive during stressful and difficult situations. People note that team members communicate clearly, answer every question thoroughly, and always handle personal property with great care and respect. Consumers also highlight the highly efficient drying and deep cleaning services, noting that workers arrive promptly and leave the workspace exceptionally tidy. Reviewers deeply appreciate the thorough organization, reassuring attitude, and prompt practical support provided when dealing with unexpected property damage. Clients feel they are in safe hands from the very first interaction until the completion of the work.

What people talk about most

Staff

Consumers find staff to be positive, highly organized, and exceptionally professional during difficult... See more

Service

Customers report extremely positive and professional experiences with the service provided during difficult... See more

Customer service

People report positive experiences with customer service, highlighting frequent communication and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a major leak from a burst mains pipe under our house. DCC have done a great job drying everything with fans and dehumidifiers. They have visited every week and kept us informed of progress. Hap... See more

Rated 5 out of 5 stars

During one of the most stressful moments I’ve had to deal with, their professionalism stood out from the very first interaction. They were patient, understanding, and incredibly organised, which took... See more

Company replied

Rated 5 out of 5 stars

They-yazen RK Adam and his team, Ahmed and Josef arrived this morning to cope with the after effects of a long term leak from a cold water pipe in the cloakroom. They did a first rate job cleaning u... See more

Company replied

Rated 5 out of 5 stars

We cannot praise Disaster Care highly enough. From start to finish, they were highly organised and professional. They kept us informed on what was happening every step of the way, worked tirelessly... See more


Company details

  1. Water Damage Restoration Service
  2. Fire Damage Restoration Service

Written by the company

Welcome to Disaster Care Capital, your trusted partner for all your property restoration needs. We specialise in professional restoration services for properties damaged by water, fire, storms, mould growth, black water, and sewage. With our expertise, we restore your property and its contents back to a pre-loss condition ensuring a swift recovery process. Founded in 2017, Disaster Care Capital was established with the goal of providing professional restoration services to both the insurance and private sectors. We have quickly earned a reputation for excellence in the industry, delivering reliable and high-quality restoration solutions. Our dedicated team of IICRC certified technicians brings over 20 years of experience to every project. With their extensive knowledge and skills, they have successfully handled numerous restoration projects both in the UK and Dubai ensuring efficient and effective outcomes. Our experienced and IICRC-certified team of technicians is equipped with the latest tools and equipment to handle restoration projects of any scale. No matter how big or small the damage, we have the knowledge and resources to address it effectively. Trust Disaster Care Capital to be your reliable partner in restoring your property to its pre-damage condition.


Contact info

4.8

Excellent

TrustScore 5 out of 5

116 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(116)

64 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service

Arrived on time and were very efficient. Everything was checked upon leaving to ensure nothing was left unclean. Would highly recommend

14 June 2026
Unprompted review
DC Capital logo

Reply from DC Capital

Thank you for the lovely review and the recommendation! We're pleased the team left everything in good order. Wishing you all the best!

The Disaster Care Capital Team

Rated 5 out of 5 stars

They-yazen RK Adam and his team

They-yazen RK Adam and his team, Ahmed and Josef arrived this morning to cope with the after effects of a long term leak from a cold water pipe in the cloakroom.
They did a first rate job cleaning up the mess and carrying out forced drying.
Not a pleasant experience but good to have people there who know what they’re doing.

12 June 2026
Unprompted review
DC Capital logo

Reply from DC Capital

Thank you for taking the time to leave a review! A long term leak is never a pleasant situation to deal with, so we're really glad Yazen, Adam, Ahmed and Josef could come in and get things moving in the right direction.

We'll pass your kind words on to the team. Wishing you all the best!

The Disaster Care Capital Team

Rated 5 out of 5 stars

Excellent service taking floor and…

Excellent service taking floor and ceiling away and drying the floors with your machinery, Moe has provided regular excellent service

12 June 2026
Unprompted review
DC Capital logo

Reply from DC Capital

Thank you for the kind words! We're glad we could see the job through from start to finish. We'll make sure Moe hears about this. Wishing you all the best!

The Disaster Care Capital Team

Rated 5 out of 5 stars

They-yazen RK Azzam and team excellent

They-yazen RK Azzam and the team have been working tirelessly for the last few days clearing and cleaning my house after a fire. They-yazen Azzam the Senior Manager photographs and videos everything, he is highly efficient and takes time to explain to me exactly what is being done. His team are hardworking and impose as little as possible considering the difficult job they are doing. This has been a traumatic time for me, They-yazen Azzam has done his best to alleviate the situation

8 June 2026
Unprompted review
Rated 5 out of 5 stars

They-yazeen RK Azaam and his team…

They-yazeen RK Azaam and his team attended our house to clear up after a devastating fire to a garden cabin, fencing and decking. They arrived early and ready to go, they firstly protected our Neigbour’s property which was super important to us as they were allowing us to use their side access
The team did not stop working from the minute they arrived, They - yazeen communicated clearly, took video evidence of what was being done, recommended tree surgeons and organised skip collection and drop off
I cannot recommend highly enough, exactly what we needed after such a traumatic experience

4 June 2026
Unprompted review
Rated 5 out of 5 stars

Highly knowledgeable and professional team with high standards of cleanliness.

I had a water loss issue and Disaster Care handled everything professionally from start to finish. They- yasen R K Azzam and his team from Disaster Care Capital responded quickly, explained the process clearly, and worked efficiently to protect the furniture and making the home safe from any hazards. The team had our health and safety as one of their top priority together with dealing with prepping the floor for drying. They-yasen RK Assam was courteous and highly knowledgeable. He and his team worked like it was their own home, the quality of the work was excellent, and communication throughout the job was outstanding. I highly recommend Disaster Care to anyone dealing with water damage or an emergency restoration situation. Thank you for making a difficult experience so much easier.

30 May 2026
Unprompted review
Rated 5 out of 5 stars

Rapid response, excellent record keeping

We’ve recently moved back home two years after a burst water main totally wrecked our house whilst we were abroad. Disaster Care (appointed by Aviva, our insurers) had the electrics working and dryers in place before we got back.

Everything was photographed and items going into storage were carefully wrapped. Photos of discarded items helped with completing our contents claim. After two years the photos of stored items were a useful reminder of what we owned.

All the staff we worked with were caring, helpful and professional and our claim handler was easy to contact when we had queries. Thank you to everyone at Disaster Care.

26 May 2026
Unprompted review
Rated 5 out of 5 stars

My feedback is very positive

My feedback is very positive.

It was done efficiently, the technicians were very pleasant and considerate, and the machines were quieter than I expected.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Thank you all

I would like to leave a heartfelt review for the representative from Disaster Case Capital who assisted me throughout the process.(Mr.R K Azam)

They were exceptionally professional, caring, and highly responsible from start to finish. They guided me step by step with great patience and made sure I understood everything clearly. Their empathy and kindness made a difficult situation much easier to handle, and I truly felt supported throughout.

They were always polite, respectful, and approachable, showing genuine care and attention to detail. Their calm and reassuring manner gave me confidence and peace of mind during a stressful time.

I am very grateful for their outstanding service and would highly recommend them to anyone needing help. Their professionalism and compassion made all the difference.
Hossein Alavi

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Raed Adbeen came yesterday

Raed Adbeen came yesterday - very professional, explained everything he was going to check. He was extremely polite and left everything clean and tidy. I certainly would recommend DCC to anyone who needed help. Thank you so much.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding experience

I had a great experience with the disaztercarcapital , especially with the senior technician Mr Yazen RK Azzam. Their response was very quick. He was very helpful, kind caring and empathetic. He was professional and they cleared the debries without damaging my building or my pathway as they covered it first before the removal. His workers had PPEs and they did a great job calmly and professional.
Thank you all for providing this outstanding experience at the time I had been grieving for my loss.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

After a major flood in our basement

After a major flood in our basement, we wanted a company to extract water quickly and dry out the place, disaster care capital attended within 2 hours and for the jobs done on the same day. Great company and excellent customer service

10 April 2026
Unprompted review
Rated 5 out of 5 stars

They-yazen R K Azzam is by far the best team leader!

They-yazen R K Azzam is by far the most professional senior project leader I have had to deal with since the destruction of my home by fire. His professionalism went beyond common courtesy as he dealt with every aspect of removing contaminated debris from my home. He treated all of my belongings with dignity. The home was thoroughly decontaminated with exceptional care. He was prompt, on time, polite, well mannered and exceptionally professional in his dealings with me. He was very thorough and made sure that every part of my belongings were carefully handled. If there are any accolades or recognition that can be awarded to this outstanding team, I would highly recommend this team get it. Every single member was held to the highest standard as they thoroughly and meticulously went through my property with a fine tooth comb starting from the roof all the way down to the floor. The meticulous procedure that was used was something to behold.

21 March 2026
Unprompted review
Rated 5 out of 5 stars

I had a severe water leak due to a…

I had a severe water leak due to a burst pipe in the loft.
Disaster Care was able to install industrial dehumidifiers within two days and had them running for almost two months.
The company is was very efficient and cummicative explaining all their work and steps very clearly.
I will use them without hesitation again... although I do not want to have the reason for calling them out to happen again.

8 January 2026
Unprompted review
Rated 5 out of 5 stars

Karim and the team have been fantastic

Karim and the team have been fantastic! They turned up when they said they would, kept the place clean every time they entered, put the dehumidifiers in the most convenient places and did all the wiring in a tidy manner. Great communication with Karim, very easy to get hold of and gave us some fab advice : I’d recommend this company and specifically Karim.

3 March 2026
Unprompted review

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