My reviews is based on Customer service as I returned product so can't comment. Customer service is quick to respond can't fault it. They do their absolute best to find middle ground if not happy. Hum... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I've brought a few things over the years, at first new or nearly new but this time and last time the low price of refurbished won. Lakeland laundry dry, I actually wanted cover for dry soon I bought f... See more
The courier had a small problem with my address (I live somewhere with no road name or house number ) so the delivery guys rather than discussing the issue with Direct Vacuums, just returned to se... See more
We managed to find this tower fan online at direct vacuums just before the next ‘heat wave’ was due. As all local/ countrywide stockist were out of stock we decided to buy this fan on the fly, as OAPs... See more
Company details
Written by the company
Direct Vacuums are a unique company offering you brand name products at a fraction of the price of high street shops. Direct Vacuums is the only authorised re-seller of Electrolux, AEG, Zanussi, Hoover and Vax graded products, all our products are guaranteed for 1 year for complete peace of mind.
Contact info
A P Taylor Ltd, Unit 5 Arenson way, LU5 5UL, Dunstable, United Kingdom
- Online support only
- support@directvacuums.co.uk
- directvacuums.co.uk
4.4
Excellent
47K reviews
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Quick service
30 June 2026
Unfortunately kettle leaks and a short…
Unfortunately kettle leaks and a short circuit buzzing noise when not in use.
Had to purchase another kettle.
30 June 2026
Great prices and service
30 June 2026
A friend of mine bought one of your…
A friend of mine bought one of your Henry quicks good value for money and they work really well great purchase
30 June 2026
Speedy delivery
Speedy delivery, item as described, I would 100% recommend Direct Vacuums
30 June 2026
Excellent
Cannot recommend this company enough goes above and beyond for helping and great service excellent goods also many thanks
26 June 2026
Fantastic product quick delivery good…
Fantastic product quick delivery good payment options
29 June 2026
Ordered arrived with wrong hose
Ordered arrived perfect. But they sent the wrong hose so that wasn’t able to connect to hoover so had to spend £10 on Amazon to order one
29 June 2026
bought from direct vacuums before and…
bought from direct vacuums before and never had any problem great service and prices and quick deliverys
22 June 2026
Great product at a great price and fast…
Great product at a great price and fast delivery, I’m a very happy customer
29 June 2026
Very quick and efficient service
Very quick and efficient service. I was kept fully informed of dispatch and delivery day and time. The vac is great for in between cleaning and picks up really well.
29 June 2026
Very quick delivery
Very quick delivery, great service, great price.
The fan is really powerful.
29 June 2026
Purchased a really good quality carpet…
Purchased a really good quality carpet cleaner at a very good price! They sent me 2 items by mistake but was easily rectified.
29 June 2026
Quick delivery
29 June 2026
Absolute made up with my Hetty cordless…
Absolute made up with my Hetty cordless vacuum. I already have one which I purchased for £300. This purchase was for my mum and the Hoover has arrived and it's like new! When I need to repurchase one for myself I will definitely be buying from here and not new.
28 June 2026
Excellent product
Excellent product, Excellent price, Speedy delivery,
and a 1-year guarantee.
I would definitely buy from them again, and recommend them to friends.
28 June 2026
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