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DirectProductDeals Reviews 

153
•
TrustScore 4 out of 5

4.2

Electronic Cigarette Store
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Review summary

Created with AI, based on recent reviews

Looking at 61 reviews, reviewers had a great experience with this company. Customers consistently praise the fast delivery service and excellent prices available on a wide selection of products. Many people find the ordering process very simple and appreciate the prompt dispatch times that keep them coming back. Some reviewers were not happy with missing items in their packages and reported receiving incomplete orders. Conversely, a small portion of people felt frustrated because customer support failed to respond to emails regarding these delivery problems. Some people also felt that waiting endlessly for missing responses made resolving issues nearly impossible.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, consistently highlighting prompt arrival times and... See more

Order

Consumers find order experiences to be very positive, highlighting the simple ordering process and fast... See more

Price

Reviewers consistently highlight positive aspects of price, noting that products consistently feature the... See more

Product

Users describe positive interactions with product, consistently highlighting fast delivery and great... See more

Service

Customers had positive experiences with service, highlighting prompt delivery and easy ordering. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

buy in bulk suits me down to the ground! savea few quid here and there it all adds up! cheers DPD, but i would pay for the 24hour shipping as the free one takes quite a bit longer and im always runnin... See more

Rated 5 out of 5 stars

Have used Direct Product Deals for several months now. Always fast delivery and great selection of different flavours.

Rated 5 out of 5 stars

Great products at excellent prices, very fast turnaround around, had my order delivered the following day, love using this company

Rated 5 out of 5 stars

Always order through these guys, quick efficient and amazing prices. Highly recommend

Company details

  1. Electronic Cigarette Store
  2. Vaporizer Store

Written by the company

DirectProductDeals is your go-to online vape store for genuine and authentic disposable vapes, vape kits, vape pods, vape mods, and liquids. Earn loyalty points with every purchase. Enjoy free UK delivery and same-day dispatch on orders placed before 2 p.m.

Contact info

4.2

Great

TrustScore 4 out of 5

153 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.2

All reviews

(153)

55 reviews in the last 12 months

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Rated 1 out of 5 stars

Avoid - Non existent support

Really disappointed. I've been using this company for a good while for vape juice, but this time I didn't receive what I'd ordered. Instead I received 7 different flavours with no pre contact made to see if this was ok with me. Additionally one of them was 20mg strength which I don't use.

I have sent two emails with pics requesting either they send me out the one flavour I ordered or refund me in full.

No reply from them whatsoever so I will ask my Bank to raise a dispute and chargeback.

Really poor service to a regular customer so I won't be using them again.

23 February 2026
Unprompted review
Rated 5 out of 5 stars

Shopping experience is excellent

Shopping experience is excellent, everything from login to delivery receipt is always second to none and very easy add to that best price on the web and you have a loyal customer who just hopes you will send him some vouchers.

2 February 2026
Rated 1 out of 5 stars

AVOID THIS COMPANY

AVOID THIS COMPANY
Used this company a few times and they appeared to be ok, received items ordered in a timely manner.
My last order however had an item missing, I emailed to the address provided on the website a number of times to no avail.
All they provide as a way of contact is the email address to which there is no response whatsoever.
It is very frustrating, I will not use them again and I am sure they will not even reply to this review as they don't appear to care about their customer.

10 November 2025
Unprompted review

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