Because Westpac would not release more than $200,000 in a transaction the settle ment was late. Nev and staff were sympathetic, helpful and adaptable to this situation thus removing a lot of stress. M... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had to liaise with a number of people on my side regarding a money transfer. This meant a lot of back and forth for the Directfx team on the other side. They were brilliant, so positive and helpful,... See more
Direct FX has been helping us with our FIFO wage transfers from Australia to NZ for past 9 months. We have experienced a professional service at favourable rates. The process is very easy, with... See more
Money exchanged received promptly after payment was made. They're "old school", no self-service platform, communicate via emails or phone..
Company details
- #1 of 2 best companies in Alternative Financial Service
Written by the company
A privately owned New Zealand company providing international money transfer services to banks, individuals and businesses. Australasia’s only interbank market Spot FX voice broker.
Direct FX - The Smart Currency Transfer Alternative
Written by the company
- A very personal and professional service
- - Significantly better exchange rates than traditional banks - Friendly, personal service from extremely experienced dealers - Charge no, or low transaction fees - Understand the global bank payment system
Contact info
Level 7/70 Shortland Street, Auckland Central, 1010, Auckland, New Zealand
- 0800560006
- info@directfx.co.nz
- directfx.co.nz
4.9
Excellent
729 reviews
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Slick and hassle free
Slick and hassle free. Would have liked a better rate, but that's not your fault.
11 February 2024
Always an easy experience
Always an easy experience, great rates of course but also excellent communication in all regards
23 January 2024
Honest with good FX rates
Honest with good FX rates. Great service. Easy to use.
Robert
Get Capital investments
D C WILSON FAMILY TRUST
21 December 2023
Quick and Easy to transfer.
7 December 2023
The transaction was completed in a very…
The transaction was completed in a very timely manner and quicker than I expected
14 November 2023
Excellent and prompt communication
Excellent and prompt communication, clear and straightforward process to buy currency, competitive rates. Very good follow up and documents after the trade is completed.
12 November 2023
Fast, efficient and reliable.
Used multiple times for a few years now. Quick replies to queries. Fast and efficient processing of transactions.
6 November 2023
DirectFX is the only currency trader…
DirectFX is the only currency trader that I have used over the 16 years. Their service is second to none!
2 November 2023
I get to speak to a real person…
I get to speak to a real person straight away who helps me by providing me with the service I need and explains the process clearly. I appreciate the personal service.
24 October 2023
Met all expectations.
What you said, you did. Simple as that.
Something that rarely happens these days.
6 September 2023
Very Happy With Service
I was very happy with the speed, efficiency and courtesy of the service. The process was very clear and easy to follow. One suggestion is to revise one of the instructions: a bank complained there were no boxes to fill for 'full name and address' of the sender of funds when the deposit was made, and this caused confusion at the other end. Please check if this is an issue.
4 September 2023
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