Because Westpac would not release more than $200,000 in a transaction the settle ment was late. Nev and staff were sympathetic, helpful and adaptable to this situation thus removing a lot of stress. M... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had to liaise with a number of people on my side regarding a money transfer. This meant a lot of back and forth for the Directfx team on the other side. They were brilliant, so positive and helpful,... See more
Direct FX has been helping us with our FIFO wage transfers from Australia to NZ for past 9 months. We have experienced a professional service at favourable rates. The process is very easy, with... See more
Money exchanged received promptly after payment was made. They're "old school", no self-service platform, communicate via emails or phone..
Company details
- #1 of 2 best companies in Alternative Financial Service
Written by the company
A privately owned New Zealand company providing international money transfer services to banks, individuals and businesses. Australasia’s only interbank market Spot FX voice broker.
Direct FX - The Smart Currency Transfer Alternative
Written by the company
- A very personal and professional service
- - Significantly better exchange rates than traditional banks - Friendly, personal service from extremely experienced dealers - Charge no, or low transaction fees - Understand the global bank payment system
Contact info
Level 7/70 Shortland Street, Auckland Central, 1010, Auckland, New Zealand
- 0800560006
- info@directfx.co.nz
- directfx.co.nz
4.9
Excellent
729 reviews
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Have been using these DirectFX for…
Have been using these DirectFX for years - always give great rates and are super professional
18 March 2026
Professional service
Clear and simple trading of currencies, always professional and great rates.
19 March 2026
Neven Fisher made my introduction to…
Neven Fisher made my introduction to your Company so easy and everything was handled with grace and efficiency. My first transaction went smoothly and speedily. I would recommend your company to anyone needing this service ...Thank you.
Diana Crawford
10 March 2026
Nev and Sean are always extremely…
Nev and Sean are always extremely helpful and prompt to respond!
11 March 2026
Because Westpac would not release more…Directfx staff are helpful and adaptable when complications occur
Because Westpac would not release more than $200,000 in a transaction the settle ment was late. Nev and staff were sympathetic, helpful and adaptable to this situation thus removing a lot of stress. Much appreciated by both of us.
10 March 2026
i received an answer within minutes of…
i received an answer within minutes of sending an email, Nev kept in touch as I decided what I wanted to do, and actioned my request promptly. He then followed up with no delay
26 February 2026
Quick and efficient
Rapid and efficient response to requests. Simply an easy way to transfer funds to help my relatives in distress. I would not hesitate to recommend Direct FX
29 January 2026
Great staff
Neven is amazing to deal with, always responds promptly and is extremely efficient. On the odd occasion when Nev is away Sean is fantastic to deal with also!
9 January 2026
Brilliant company who are personable
Brilliant company who are personable, professional, and deliver. Very responsive and easy to work with. Highly recommend DFX.
6 January 2026
Excellent
Fast, easy, great rate and communication from Nev Fisher. Definitely recommend using Nev for any Forex trades.
23 December 2025
Use them regularly ,very efficient and…
Use them regularly ,very efficient and good service
14 December 2025
Direct FX are cheaper than most conversion facilities and they are more professional
The transaction took place within an hour, I was kept up to date with what was happening
17 December 2025
I have been using Direct FX for over 10…
I have been using Direct FX for over 10 years. Very very reliable and trustworthy. Usually reply withing 20-30 mins if not sooner.
9 December 2025
Goood service but hidden fees
Service is good and they respond very quickly.
However, it's not always the same person who replies so it makes it hard to keep good communication.
On a transaction of US$ 2000, US$ 75 where lost on "other banks fees" which I wasn't warned before hand.
8 December 2025
Reply from Direct FX (DFX)
I'm sorry to hear you are dissapointed. We made commission of NZD 5.83 on your deal as an indication of how good your rate was. Its unfortunate fees were deducted at the receivers end- this can happen sometimes but its impossible to know how much the receiving bank will take. USD 75.00 is about as high as it gets.
Very professional efficient service at…
Very professional efficient service at competitive rates as always
4 December 2025
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