Because Westpac would not release more than $200,000 in a transaction the settle ment was late. Nev and staff were sympathetic, helpful and adaptable to this situation thus removing a lot of stress. M... See more
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Company details
- #1 of 2 best companies in Alternative Financial Service
Written by the company
A privately owned New Zealand company providing international money transfer services to banks, individuals and businesses. Australasia’s only interbank market Spot FX voice broker.
Direct FX - The Smart Currency Transfer Alternative
Written by the company

- A very personal and professional service
- - Significantly better exchange rates than traditional banks - Friendly, personal service from extremely experienced dealers - Charge no, or low transaction fees - Understand the global bank payment system
Contact info
Level 7/70 Shortland Street, Auckland Central, 1010, Auckland, New Zealand
- 0800560006
- info@directfx.co.nz
- directfx.co.nz
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Another great experience
Prompt service , good communication, simple transaction process
Excellent Service
Fantastic speed & reasonably good rates. Thank you DirectFX team.
Highly competent
Highly competent, professional and friendly people. Honest experts in FX.
Made the process of transferring money…
Made the process of transferring money easy. Really helpful advice and easy to contact- thank you.
Absolutely fantastic team
Absolutely fantastic team! I wouldn’t trust anyone else with my transfers!!! The team is fast and proactive from the get go to letting you know the money will be in your account. Thanks Team DFX
Fast and good rates
Fast, efficient, professional. Good rate. Highly recommended. I have used many times over the past few years. Multiple countries and currencies.
Nev and team are always quick to answer…
Nev and team are always quick to answer emails and ensure transactions are completed swiftly
quick and reliable
Simple and efficient
I have used them before and they just make it very simple to transfer money overseas every time.
Professional and helpful
Professional and helpful. Despite a couple of glitches on my part they were quick to help and make the experience stress free.
Always a positive experience
Nev, is great. Always works to try and secure the best rates.
Very pleased...
We received fast and accurate service with smooth informative communications. Long-time customer, they have been the best for us, time and again.
Nev Fisher has always been very helpfull and constructive.
Nev Fisher has always been very available, a longterm trusted connection, realistic, helpfull and constructive.
Easy to talk with and patient.
Thanks for that!
Easy trade
Easy trade, get a quote, transfer funds and it's done.
Very friendly and helpful staff.
Very professional.
Very professional.
1. Giving advice where the customer has any issues in the transfer of funds.
2. Very prompt settlement of funds.
More importanatly have used Direct FX services be4.
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