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Digitale-Vignette-Online.at Reviews 

10,083
•
TrustScore 4 out of 5

4.1

e-Commerce Service
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Review summary

Created with AI, based on recent reviews

Evaluating 1,457 reviews, reviewers had a great experience with this company. Many consumers found the service to be very practical and easy to use for securing vignettes, with processes often described as quick and straightforward. Users appreciated the simplicity of the setup and the immediate activation of the required documentation on their accounts. Conversely, a small portion of people felt that the platform involves unexpected recurring charges after purchasing a short-term ticket, as some were billed monthly without obvious consent. Reviewers noted that the nature of these automatic renewals is often unclear, with some requiring customers to extensively review the terms.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting how quick, practical, and easy it is to... See more

Payment

Reviewers mention ambiguous feedback about payment, noting that while the initial checkout is... See more

Website

People report ambiguous experiences with website, noting both convenient purchases and serious concerns. On... See more

Subscription

Users describe negative interactions with subscription terms, reporting recurring monthly payments after... See more

Service

Customers consistently note positive experiences with service, describing the overall process as quick,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It's easy and second time using it. Previosly they've charged me again the first day of the next month, but after my comlaint, they've responded qiluickly and refunded me.

Rated 4 out of 5 stars

It was ok but final view of registration plate looked a little weird

Company details

  1. e-Commerce Service

Written by the company

Vermittlung von sofort verfügbaren digitalen Vignetten in Österreich

Contact info

4.1

Great

TrustScore 4 out of 5

10K reviews

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Replied to 100% of negative reviews

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4.1

All reviews

(10,083)

4,914 reviews in the last 12 months

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Rated 1 out of 5 stars

Beware of the monthly subscription!

Beware. Like 99% of visitors, I went for a one-time 10-day vignette Austria. Without this being clearly stated, you are stuck with a monthly subscription of €12.80. It had already been debited 4 times before I realized it. I filed a complaint and, as a gesture of goodwill, they gave me a refund for 1 month. I took another good look at the website and this is not made clear anywhere. So, it is a scam. BE CAREFUL!!

15 July 2026
Unprompted review
Digitale-Vignette-Online.at logo

Reply from Digitale-Vignette-Online.at

Thank you for your message, Guus.

We can confirm that part of the payments has already been refunded. The vignette Flatrate is charged monthly and allows multiple activations without an extra fee each time. This is mentioned multiple times during the ordering process. We are sorry that further charges continued.

You can cancel the Flatrate at any time via your order overview. We're happy to review the remaining payments as well, please contact us at lena@dmc-gmbh.online.

Kind regards,
Lena – Customer Care Manager

Rated 1 out of 5 stars

This is a covert monthly plan! rip off

This is a covert monthly plan very disappointed in the lack of clarity that this is not a one time vignet, but you sign up for monthly payment!!

25 July 2026
Unprompted review
Digitale-Vignette-Online.at logo

Reply from Digitale-Vignette-Online.at

Thank you for your message.

To clarify: The vignette Flatrate is charged monthly and allows multiple activations without an extra fee each time. This is mentioned multiple times during the ordering process. We apologize if this was missed during checkout, especially when purchasing on the go.

You can end the Flatrate at any time in your order overview. We will review your payments and arrange refunds where appropriate.

Kind regards,
Lena – Customer Care Manager

Rated 3 out of 5 stars

Make sure to stop the payments!!!

The transaction and usage was very simple and effective. However, as others have pointed out the initial transaction is not a one off payment but a recurring charge. You have to go back into the website and specifically cancel the subscription. Its called 'Activate/Deactivate Flat Rate" I was charged three consecutive periods for a Vignette that had a 10 day validity. I assumed after 10 days the account was closed. Apart from that it worked. Shame about the charges!!!

17 May 2026
Unprompted review
Digitale-Vignette-Online.at logo

Reply from Digitale-Vignette-Online.at

Thank you for your message, Traveller.

In short: With the Flatrate, you are charged monthly and can activate vignettes multiple times without paying extra each time. This is mentioned multiple times during the ordering process. We're sorry this wasn't clearer during checkout.

You can end the Flatrate at any time in your order overview. We will gladly review your case with regard to a refund. Please contact us at lena@dmc-gmbh.online.

Kind regards,
Lena – Customer Care Manager

Rated 5 out of 5 stars

I purchased an Austrian motorway…

I purchased an Austrian motorway vignette through this service, and the whole process was quick, simple, and hassle-free. The website was easy to use, the payment was secure, and I received my vignette promptly. Everything worked perfectly during my trip to Austria. I highly recommend this service to anyone looking for a fast and reliable way to buy an Austrian vignette.

21 July 2026
Unprompted review

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