Took my 98 year old mother to Digiclear Bishop's Stortford to fix a broken hearing aid and have a much delayed routine check. Jas was brilliant - attentive and thorough, explaining everything clearly... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Took my 98 year old mother to Digiclear Bishop's Stortford to fix a broken hearing aid and have a much delayed routine check. Jas was brilliant - attentive and thorough, explaining everything clearly... See more
Company replied
I have used Digiclear for a number of years now and the service has always been first class. When you purchase a hearing device from this business they really take the time and trouble to fully unders... See more
I was met by Jazz & made to feel very relaxed & fully understood the hearing process. After the test Jazz explained the outcomes clearly & went through my options of hearing aids thoroughly. I felt co... See more
Company replied
I've never met a more professional team in any business. The receptionist has an amazing friendly, professional manner. The Optometrist ( I hope I have his title correct) was so charming and explained... See more
Company replied
DigiClear are your local hearing care specialists. With over 40 years of experience, we’ve helped thousands of people discover better hearing. We pride ourselves on treating each client as family and focus on providing the care and advice that is best for you. Our services include earwax removal, tinnitus treatment, hearing aid fitting & ongoing management, as well as a variety of other hearing loss treatments. Whether you need a regular check-up or you’re just worried about your hearing, we’re here to help.
10 Florence Walk, CM23 2NZ, Bishops Stortford, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Knowledgeable patient staff. Very helpful
Definitely recommend

Reply from DigiClear Hearing

Reply from DigiClear Hearing
I was met by Jazz & made to feel very relaxed & fully understood the hearing process. After the test Jazz explained the outcomes clearly & went through my options of hearing aids thoroughly. I felt confident when selecting my hearing aid.

Reply from DigiClear Hearing
Always a warm welcome .
Great wonderful service and advice.
Very caring.

Reply from DigiClear Hearing
The team were very professional and friendly and a good laugh!
Great service.

Reply from DigiClear Hearing

Reply from DigiClear Hearing
As someone who values their auditory health, I recently underwent a comprehensive hearing test, and the experience was enlightening. From the moment I arrived at the clinic, I was greeted by a friendly staff member who guided me through the process. The test itself was conducted in a comfortable and soundproof room, ensuring accurate results.
The audiologist explained each step of the test thoroughly, putting me at ease throughout the examination. Various tests were performed, including pure-tone audiometry, speech audiometry, and tympanometry, providing a comprehensive assessment of my hearing abilities.
One of the most beneficial aspects of the test was the personalised approach taken by the audiologist. They took the time to understand my concerns and addressed any questions I had regarding my auditory health. Additionally, they provided valuable insights into hearing protection and strategies for maintaining optimal hearing health.
The results of the test were presented to me in a clear and understandable manner, highlighting any areas of concern and discussing potential treatment options if necessary. Overall, the hearing test was an invaluable experience that has empowered me to take proactive steps towards preserving my auditory health.
I highly recommend undergoing a comprehensive hearing test for anyone who values their hearing and wants to ensure they are taking the necessary steps to maintain optimal auditory health. It is a small investment of time that can have a significant impact on one's quality of life in the long run.

Reply from DigiClear Hearing
Took my 98 year old mother to Digiclear Bishop's Stortford to fix a broken hearing aid and have a much delayed routine check. Jas was brilliant - attentive and thorough, explaining everything clearly and reassuring at all times. She not only completed the repair and carried out microsuction but also gave Mum a full hearing test and reprogrammed the hearing aids. Mum is delighted with the results.

Reply from DigiClear Hearing
Excellent service! Staff were friendly and helpful. The procedure was explained clearly and executed quickly, with perfect results.

Reply from DigiClear Hearing
I've never met a more professional team in any business. The receptionist has an amazing friendly, professional manner. The Optometrist ( I hope I have his title correct) was so charming and explained everything. He had time for me to ask questions. I felt comfortable and relaxed. My results were fully explained. I highly recommend DigiClear Hearing.

Reply from DigiClear Hearing
I have attended Digiclear for a few years to have microsuction and decided to take the plunge and have a proper hearing assessment with a view to ɓeing able to hear better in busy, noisier environment like a pub or restaurant. The hearing test was much more involved than I have had from the NHS and Jas explained the results in full and answered my questions clearly and she gave me an opportunity to try out demonstration aids which was very beneficial. At no time did I feel
under pressure to decide then and there. I would thoroughly recommend Digiclear for their friendly professionalism and their access to many different makes of hearing aids to choose from.

Reply from DigiClear Hearing
I have been a Digiclear client for many years and have always received a first class service. This company are truly exceptional in their field and genuinely care about you as an individual.
My recent experience is evidence and is the reason that 5 stars isn’t really adequate.
I was keen to try the new Signia Silk hearing aids. I have complete hearing loss in one ear and hearing in the other ear is supplemented with an aid. Sound awareness and direction is a huge issue for me and therefore the microphone aid in my deaf ear we hoped would help me.
It most certainly did and the difference with these aids is life changing. I have not had hearing in that ear for 30 years and whilst I still don’t it feels like I have. Initially the difference is overwhelming, however my hearing has improved beyond recognition. I no longer turn my head to one side to hear better or feel obliged to have a friend always on my good side. The confidence it has given me is immeasurable.
The new technology is worth every penny, particularly when Digiclear is the supplier. I was absolutely mortified when I had the misfortune to lose an aid whilst out walking after only a week of use and with the aids on approval! The kindness and care shown to me following this very upsetting incident was amazing and a replacement aid supplied to one very relieved client.
Oliver Wright and all the team at Digiclear are wonderful and I cannot recommend them highly enough!

Reply from DigiClear Hearing
Everything is just so easy and friendly. From the phone call through to the treatment just great.

Reply from DigiClear Hearing

Reply from DigiClear Hearing
Very friendly and professional, with excellent equipment and knowledge.

Reply from DigiClear Hearing
I saw Jude for a hearing test which was very informative. He then set me up with a trial period for the hearing aids. The service was first class throughout.

Reply from DigiClear Hearing
Had had problems with my hearing devices. Made appt with Digiclear within 48 hours, helfpul guy checked my devices, discovered one of the wires had packed up and the other one was only 'faint'. He replaced the wires (no charge) and now I can hear again!

Reply from DigiClear Hearing
I've always had a good experience, very attentive and helpful

Reply from DigiClear Hearing
Having previously spent 3 days using an olive oil earspray the actual wax removal took a matter of mi. My right rear didn't require any wax removal at all. My left ear took a matter of seconds to "vacuum ".
Painless and quick experience. Not sure if £80 is value for money given the rapidity of treatment.

Reply from DigiClear Hearing
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.