DigiClear Hearing Reviews 67

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Took my 98 year old mother to Digiclear Bishop's Stortford to fix a broken hearing aid and have a much delayed routine check. Jas was brilliant - attentive and thorough, explaining everything clearly... See more

Company replied

Rated 5 out of 5 stars

I have used Digiclear for a number of years now and the service has always been first class. When you purchase a hearing device from this business they really take the time and trouble to fully unders... See more

Rated 5 out of 5 stars

I was met by Jazz & made to feel very relaxed & fully understood the hearing process. After the test Jazz explained the outcomes clearly & went through my options of hearing aids thoroughly. I felt co... See more

Company replied

Rated 5 out of 5 stars

I've never met a more professional team in any business. The receptionist has an amazing friendly, professional manner. The Optometrist ( I hope I have his title correct) was so charming and explained... See more

Company replied

Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Hearing Aid Repair Service

Information provided by various external sources

DigiClear are your local hearing care specialists. With over 40 years of experience, we’ve helped thousands of people discover better hearing. We pride ourselves on treating each client as family and focus on providing the care and advice that is best for you. Our services include earwax removal, tinnitus treatment, hearing aid fitting & ongoing management, as well as a variety of other hearing loss treatments. Whether you need a regular check-up or you’re just worried about your hearing, we’re here to help.


Contact info

4.8

Excellent

TrustScore 5 out of 5

67 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Impressive

Very friendly, very efficient service, restoring full hearing with minimum of fuss and NO discomfort!

3 July 2024
Unprompted review
DigiClear Hearing logo

Reply from DigiClear Hearing

Dear John, Many thanks for your review . We are delighted you were happy with our service!

Rated 5 out of 5 stars

Very Good

Very good efficient service.

26 June 2024
Unprompted review
DigiClear Hearing logo

Reply from DigiClear Hearing

Dear Jo,

Thank you so much for taking the time to write us a glowing review!

Rated 5 out of 5 stars

Exceptionally good service.

Exceptionally good service.
Every member of staff I’ve encountered is simply super!
Bev and Clare are extraordinarily great administrators and foh
Jude is a calm, kind, reassuring and knowledgeable clinician.
Couldn’t ask for more!

26 June 2024
Unprompted review
DigiClear Hearing logo

Reply from DigiClear Hearing

Thank you so much for your kind words, LouLou! We're thrilled to hear that Bev, Clare, and Jude made your experience exceptional. Your feedback means a lot to us!

Rated 5 out of 5 stars

Great service and advise

Great service and advise, would fully recommend.

16 May 2024
Unprompted review
DigiClear Hearing logo

Reply from DigiClear Hearing

Dear John, Many thanks for your review we really appreciate the positive feedback.

Rated 5 out of 5 stars

All very quick and efficient

All very quick and efficient. Lovely ladies so helpful and friendly too.

14 May 2024
Unprompted review
DigiClear Hearing logo

Reply from DigiClear Hearing

Dear Cheryl,

Thank you so much for your lovely review! We really appreciate your positive feedback

Rated 5 out of 5 stars

Excellent professional service and…

Excellent professional service and measured advice throughout.

10 May 2024
Unprompted review
DigiClear Hearing logo

Reply from DigiClear Hearing

Dear Jez, Many thanks for your review, we really appreciate your positive feedback.

Rated 5 out of 5 stars

Very positive experience

Great people and the services were provided as advertised.

17 April 2024
Unprompted review
DigiClear Hearing logo

Reply from DigiClear Hearing

Dear Mark, Thank you so much for taking the time to write us a review, we really appreciate it!

Rated 5 out of 5 stars

Great experience all round

So pleased to find an audiologist locally who is qualified to handle paediatric assessments. Jas was patient, kind and super thorough with our SEN child. Her attention to detail, empathy and professionalism were really impressive. Especially as our child’s medical history is complex. Booked in person and the receptionist was also warm, helpful and knowledgable. Would thoroughly recommend - great experience all round.

10 April 2024
Unprompted review
DigiClear Hearing logo

Reply from DigiClear Hearing

Dear Scarlett, Many thanks for your glowing review. We really appreciate the time taken and are delighted you were happy with our service.

Rated 5 out of 5 stars

Jas was very engaging and professional

Jas was very engaging and professional. She explained everything she was going to do during the appointment and was thorough in her explanation of the results. Excellent service

3 April 2024
Unprompted review
DigiClear Hearing logo

Reply from DigiClear Hearing

Dear Claire,

Many thanks for taking the time to write a lovely review! We really appreciate it and are glad you were happy with our service.

Rated 5 out of 5 stars

You were ready for me with no waiting

You were ready for me with no waiting. You recognised me and you carried out your work amazingly well. You answered all questions to my satisfaction.

27 March 2024
Unprompted review
DigiClear Hearing logo

Reply from DigiClear Hearing

Dear Stanley,

Thank you so much for writing such a glowing review! We really appreciate the time taken to write this and are delighted you were happy with our service!

Rated 5 out of 5 stars

I aways get a first class service from…

I aways get a first class service from Jude. It’s easy to make a appointment
and they also send a reminder on your
phone. Would highly recommend this
Digiclear Centre

27 March 2024
Unprompted review
DigiClear Hearing logo

Reply from DigiClear Hearing

Dear Pauline,

Many thanks for taking the time to write a lovely review! We will pass on to Jude and are delighted you were happy with our service.

Rated 5 out of 5 stars

As always impeccable service and…

As always impeccable service and enjoyable experience would be extremely difficult to find more caring people

14 March 2024
Unprompted review
DigiClear Hearing logo

Reply from DigiClear Hearing

Dear Chris,

Many thanks for taking the time to write the review! We are ecstatic that you are happy with our service.

Rated 5 out of 5 stars

Took my ageings aids for repair having…

Took my ageing aids for repair having left it late . I was due to go abroad one week later. They both had to go fo fhe lab for repair. To my surprise a more up to date pair have been loaned to me for the duration of my holiday. Very pleased

13 March 2024
Unprompted review
DigiClear Hearing logo

Reply from DigiClear Hearing

Dear David, Many thanks for your lovely review! I am glad we were able to help before you went away! Have a fabulous trip.

Rated 5 out of 5 stars

Good experience at Digiclear Bishop's Stortford

There always a welcome atmosphere
In DigiClear in Bishops Stortford.
The receptionist is friendly and the audiologist competent and reassuring. All aspects of care are explained.

14 March 2024
Unprompted review
DigiClear Hearing logo

Reply from DigiClear Hearing

Dear Christine,

Many thanks for taking the time to write such a lovely review, we are delighted you were happy with our service.

Rated 5 out of 5 stars

Great location

Great location

Staff were excellent and explained everything they did before proceeding with any treatment required.

Highly recommended

6 March 2024
Unprompted review
DigiClear Hearing logo

Reply from DigiClear Hearing

Dear Mr McLean, Many thanks for your glowing review! We really appreciate your feedback!

Rated 5 out of 5 stars

Audiologist removed wax and checked…

Audiologist removed wax and checked health of my ears which was done very well
She also linked my hearing aids to the ap so that I can adjust volume more easily this is amazing and has helped me enormously

28 February 2024
Unprompted review
DigiClear Hearing logo

Reply from DigiClear Hearing

Dear Peter, Many thanks for your review! We are delighted you were happy with our service!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look