dfyne.com Reviews 7,373

I received an response in a day and got the help i needed from Lisa, thank you so much. ❤️

DFYNE's customer service is always great, makes me feel more confident when ordering from them as I know that they are more than happy to provide resolutions on the occasion that issues do occur - Emma from customer support was amazing!!

Had issues with the product i received and issues with their communication systems in getting a reply. Andrew emailed me personally after realising i wasn’t getting replies from the standard communication methods. He was very accommodating and offered me different options of how to resolve the situation. Very happy with the overall outcome of this situation just wish it wasn’t as hard to get to one!

I had an issue with my order and Amy M from customer care took care of it quickly and professionally. She sent me a $65 e-gift card as a solution, which was fair and easy to use. No complications, no long waits. Really happy with the service. Thank you, Amy!

Thanks to Ross M for all the help, he is doing a wonderful job and respond back quick and find a solution!

I had an issue with the logo on one pair of shorts I bought some time ago and I texted dfyne on social media. I got in touch with Tony from customer service and I couldn’t have asked for better. He promptly provided me a gift card so i could buy a new pair. Thank you so much Tony, I really appreciate your help🫶🏻

Order arrived within 5 days to Australia with no concerns in shipping. The product however had flaws in the stitching - loose threads and a missed seam. I reached out via Instagram in relation to the issue and Tony was quick to assist in resolving the matter without any hassles or further inconveniences. I am impressed with Tony’s prompt action and excellent customer service.

I had a problem with the seam and logo of my impact shorts and bra. I reached out to the costumer service. Khloe F was really helpful and sweet and resolved the issue quickly. She offered me a replacement or a gift card.

I emailed dfyne after having one of my short seams tear after only a few wears- They were super understanding and helpful, offered me a gift card to cover a new pair & I will and have continued to buy dfyne products! I was helped by Jamie-Lee and she was super kind and attentive.

I had a really positive experience corresponding with Tony from DFYNE in the last week.

I brought a concern to his attention and to say that he dealt with it in an efficient and enthusiast manner is an understatement. The matter was resolved within 48 hours of it being raised, exceeding my expectations.

Thank you Tony for your support and professionalism. I would’ve always recommended this gym brand to my friends, but now even more so, knowing the brands dependability and excellent customer service!

Amazing service! My problem was taken care of in 2 days!

She was very helpful and sweet. Loved her service.

I had ordered the signature Dfyne hoodie which I loved! Unfortunately after a couple of wears the stitching opened and left a small hole. I contacted the Dfyne team looking to exchange my hoodie for a new one and the team was so amazing. They always answered my emails within 24 hours and were so validating and attentive to my concerns. I looked at their website and realized the colour I originally wanted in the hoodie was back in stock so I decided to request if they could send the new hoodie in that colour. The Dfyne team responded by sending my order right away and never even asked me to send my original hoodie back even when I offered. Overall the Dfyne team was great and super nice! I spoke with Nash, he’s awesome. Overall I am happy with my experience and will definitely be ordering from this company again!

I had an issue with items having discrepancies from previous DFYNE quality and I was graciously offered a replacement or gift card for the faulty items. Thank you so much to Andy for all of his help and for making it right!

Super nice, fast replies, genuine, and very understanding/ making the situation right

Great customer service from Jamie-Lee at DFYNE! Super helpful, quick to resolve my issue, and made the whole process really easy. Really appreciate the support!

Really great support from Jacqueline at Customer Care. Feels like Dfyne is trustworthly company!

Really good and fast customer service, really helpful

I had a problem with my product and contacted dfyne about it, i got quick reply and amazing customer service from Nicole!
Thank you!

Customer service is incredible, very kind and caring while recognising their mistakes and taking responsibility! i had an issue with a pair of shorts and immediatley they replied, very kindly asked for pictures of the issue and granted me a giftcard due to the item being out of stock. I now have a lovely blue halterneck on the way!