DFH Logistics Reviews 230

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 223 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and commitment of the staff. Many appreciate the fast and reliable delivery service, with items arriving on time and in perfect condition, often with consistent tracking updates. The customer service is frequently described as exceptional, with staff members being responsive, helpful, and providing clear communication throughout the entire process. However, some people mentioned issues with delivery, specifically regarding the lack of notification upon arrival and ensuring customers are always up-to-date on parcel location after leaving China. Though some reviewers were not happy with the service, citing issues with communication and significant delays in receiving goods.

What people talk about most

Service

Consumers find service to be positive, consistently describing it as excellent, professional, and reliable.... See more

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, helpfulness, and... See more

Delivery service

Users describe positive interactions with delivery services, frequently praising the speed and efficiency of... See more

Customer service

People report positive experiences with customer service, highlighting the excellent and helpful nature of... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the quick and attentive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

"Excellent service and total trust! We have been working with DFH Logistics for over 3 years now, and we couldn't be more satisfied. They truly stand out for their honesty, high-quality processes, and... See more

Company replied

Rated 5 out of 5 stars

Awesome team and custumer service! Im new in logistics, but a fast learner. To have somebody understanding with your interests aligned is worth alot when starting a business. Strongly recomen... See more

Company replied

Rated 5 out of 5 stars

I am a small business owner in South Africa. Dealing with DFH Logistics through your agent Nancy has been an absolute god send. She has greatly assisted my business in consolidating my load to reduce... See more

Company replied

Rated 5 out of 5 stars

As for now I've used DFH Logistics two times for delivery to Germany and to Latvia. They work pretty quick and attentive. I usually get in touch with the agent Laura. She updates me with current qu... See more

Company replied


Company details

  1. Freight Forwarding Service

Written by the company

DFH Logistics, established in 2013 and headquartered in Shenzhen, China, is a professional and reliable freight forwarder dedicated to providing one-stop global shipping solutions from China to all over the world. We pride ourselves on offering 2–4 fully customized shipping plans for every shipment, with no MOQ limits, supporting both commercial and personal clients regardless of time or budget constraints. Our comprehensive services cover air freight, sea freight, express freight, railway freight, truck transportation, and DDP delivery. We also provide a full range of premium value-added services, including pickup from multiple suppliers across China, cargo consolidation, goods quality and quantity inspection, repacking, labeling, and free warehousing. We specialize in seamless door-to-door delivery. For clients without a business license, we professionally handle customs clearance, tariff payment, and last-mile delivery, ensuring your goods arrive safely at your doorstep. Supported by 24/7 customer service and a 99% on-time delivery rate, we make international shipping simple, transparent, secure and worry-free.


Contact info

4.9

Excellent

TrustScore 5 out of 5

230 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Very efficient and good service…

Very efficient and good service overall, Anna assisted me, provided a good service and was understanding. I would recommend giving the clients a template to fill for the information about the packages that will be ordered, I only wanted to ship from one seller so that was easy but if i want to use the service again with several items from different sellers it would be easier to have a template sheet and fill all the information.

4 May 2026
Unprompted review
DFH Logistics logo

Reply from DFH Logistics

Thank you for your sincere feedback and valuable suggestions 😊! We will take your advice on board and optimize our process to make future shipments more convenient for you. Thanks again for your recognition and recommendation!

Rated 5 out of 5 stars

Very straightforward communications i…

Very straightforward communications i really felt comfortable dealing with them. Package arrived so fast earlier than expected

27 April 2026
Unprompted review
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Reply from DFH Logistics

Thank you for your lovely review 😊! We will continue to provide fast and reliable logistics service.

Rated 5 out of 5 stars

DFH is one of the best to ship your…

DFH is one of the best to ship your goods to Canada. They provide details on shipping process and all goods arrived in a perfect condition. Good price compared to other logistics companies.

1 May 2026
Unprompted review
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Reply from DFH Logistics

Thank you for your great support and kind words 😊! We will keep maintaining our high-quality service and competitive prices for you.

Rated 4 out of 5 stars

Eva was incredibly helpful

Eva was incredibly helpful. The only thing I can fault you on is ensuring the customer is always up-to-date on where the parcel is and correct delivery information after its left china

29 April 2026
Unprompted review
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Reply from DFH Logistics

Thank you for your honest and valuable feedback 😊. We will improve our tracking update and delivery information notification after goods leave China.We keep optimizing our service to bring you a better shipping experience.

Rated 5 out of 5 stars

I have been working with DFN for my…

I have been working with DFN for my international shipments, and I am extremely satisfied with their service. As a logistics partner in China, they are incredibly reliable and efficient.
A special thanks to Lynne, who is always professional and helpful. She ensures that all my parcels are handled with care and delivered on time. Communication is always clear, which makes the whole process very easy. If you are looking for a trustworthy logistics company in China, I highly recommend DFN!

30 November 2025
Unprompted review
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Reply from DFH Logistics

Thank you for your wonderful and detailed review 😊! We’re honored to be your trusted logistics partner and look forward to our continued cooperation.

Rated 5 out of 5 stars

I’ve had a great experience working…

I’ve had a great experience working with Yoyo from DFH Logistics. From start to finish, the service was professional, efficient, and reliable. Communication was always clear and timely, and Yoyo went the extra mile to make sure everything ran smoothly without any stress on my side.

My shipment arrived on time and in perfect condition, which is exactly what you want when dealing with logistics. It’s clear that attention to detail and customer service are a priority here.

I highly recommend Yoyo and DFH Logistics to anyone looking for a trustworthy and dependable shipping partner. I’ll definitely be using them again in the future.

30 April 2026
Unprompted review
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Reply from DFH Logistics

Thank you for your amazing feedback 😊!We’re truly thrilled to hear about your seamless experience with Yoyo. Thank you for your strong recommendation, and we can’t wait to assist you again soon!

Rated 5 out of 5 stars

Smooth delivery

Smooth delivery . Honestly they’ve been helpful to me and my business. Used them over 5 times and I’d recommend them . Kind and helpful agents. God bless your business

15 April 2026
Unprompted review
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Reply from DFH Logistics

Thank you for your warm review 😊! Wish your business all the best! Our team will keep offering thoughtful and reliable logistics services.

Rated 5 out of 5 stars

Amy who helped me through the entire…

Amy who helped me through the entire process was amazing and stayed on top of things until they were completely done. She made my experience with this shipping process great and I would recommend they company to anyone who needs across seas deliveries.

11 April 2026
Unprompted review
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Reply from DFH Logistics

Thank you for your lovely feedback 😊! We greatly appreciate your recommendation and will continue to provide reliable international logistics services for you.

Rated 5 out of 5 stars

DDP Shipping China-Italy

Very serious company, Sunny followed us all the way from pickup to delivery. They handled every challenge with the highest professionalism. Parcel was delivered on time, in perfect condition, tracked all the way from origin. Extremely high value for money, considering the service provided too.

24 April 2026
Unprompted review
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Reply from DFH Logistics

We’re delighted to receive your positive feedback. We will keep providing cost-effective and reliable logistics services for you in the future.

Rated 5 out of 5 stars

I’m so impressed with their service…

I’m so impressed with their service super efficient, fast and cost effective . Wow my parcel literally took less than a week to get to South Africa 🇿🇦!!

23 April 2026
Unprompted review
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Reply from DFH Logistics

Thank you so much for your lovely comment! 😊 We’ll keep delivering great service for you.

Rated 5 out of 5 stars

I highly recommend DFH Logistics

I highly recommend DFH Logistics. From the initial trial shipment, the team’s straightforward communication immediately built trust. DFH consistently acts in the best interest of its customers, and this type of partnership is built to last.

23 April 2026
Unprompted review
DFH Logistics logo

Reply from DFH Logistics

Thank you for your high recommendation! 😊We really appreciate your trust from the very first trial shipment. Look forward to a long-term partnership with you!

Rated 5 out of 5 stars

Tom and his crew are very much on it

Tom and his crew are very much on it, they have helped me and been very ontop of communication

Have used their services multiple times and intend to keep their service for future

20 November 2025
Unprompted review
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Reply from DFH Logistics

Thank you for your lovely feedback! 😊Really appreciate your long-term trust, and we’ll keep serving you well.

Rated 5 out of 5 stars

I had a great experience with DFH…

I had a great experience with DFH Logistics. The service was reliable and delivered exactly as promised. Everything was handled with care and efficiency, Lily is the best.

22 April 2025
Unprompted review
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Reply from DFH Logistics

Thank you for your wonderful review!We're thrilled you had a great experience with us.Looking forward to working with you again!

Rated 5 out of 5 stars

Outstanding service from Yuki at DFH…

Outstanding service from Yuki at DFH Logistics. I have used them a number of times for shipments from Shenzhen, China to Durban and Johannesburg, South Africa.

22 April 2026
Unprompted review
DFH Logistics logo

Reply from DFH Logistics

Thank you for your fantastic review!We really appreciate your trust and repeated business. Look forward to serving you again soon!

Rated 5 out of 5 stars

This team is extremely helpful

This team is extremely helpful. Miya handled the sourcing of my products and shipped them to Belgium without any issues. For the past two years, all my parcels have arrived in perfect condition. I highly recommend them, their prices and service are excellent. Thank you so much!

21 April 2026
Unprompted review
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Reply from DFH Logistics

Thank you so much for your wonderful review!We’re glad Miya assisted you smoothly with sourcing and shipping to Belgium.We truly appreciate your trust and support over the past two years. Your satisfaction is our top priority😊

Rated 4 out of 5 stars

I received our products on time

I received our products on time
Professional and very reactive I think we can work together in the future
I recommended

20 April 2026
Unprompted review
DFH Logistics logo

Reply from DFH Logistics

Thank you for your kind review! Looking forward to our future cooperation, and we appreciate your recommendation!

Rated 5 out of 5 stars

Review

The people working here are very nice. They explain things calmly and clearly. You can always tell them if you don't know something and ask for help, or ask if you did the right thing. I'll definitely use them again.

21 April 2026
Unprompted review
DFH Logistics logo

Reply from DFH Logistics

Thank you so much for your lovely review!We’re glad our team was helpful and clear with you.We look forward to working with you again soon!

Rated 5 out of 5 stars

Couldn’t recommend enough!

This is an amazing, efficient and trustworthy company. Nancy was incredible at helping me every step of the way with my order. From start to finish it was very smooth - I would highly recommend!

21 April 2026
Unprompted review
DFH Logistics logo

Reply from DFH Logistics

Thank you for your wonderful review!We’re proud to provide efficient and trustworthy service and look forward to serving you again.

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