Detroit Axle Reviews 

1,724
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,446 reviews, most reviewers were somewhat happy with their experience overall. Many consumers frequently appreciate the highly competitive prices and affordable costs, making it budget-friendly to order replacement vehicle parts online. Numerous buyers also find the website ordering process very straightforward and highlight that standard shipments often arrive quickly. However, some reviewers were not happy with unexpected delivery delays, missing packages, and difficulties involving incorrect components. A few people also mentioned experiencing concerning quality issues, such as premature part wear or failures shortly after installation. Others additionally noted that certain component kits lacked essential mounting hardware needed to successfully complete vehicle repairs.

What people talk about most

Product

People report ambiguous experiences with the product, as many reviewers praise the affordable prices, great... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising fast and free two-day... See more

Order

Customers had ambiguous experiences with order, as many reviewers praised the easy online process, helpful... See more

Quality

Customers consistently note ambiguous experiences with quality, as opinions on product durability are sharply... See more

Price

Users describe positive interactions with price, highlighting great pricing, affordable costs, and reasonable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

When posed with the decision of OEM (most expensive option) or these quality parts (Breaks guaranteed for 10 years) I had to look at a few things the age of my vehicle and its condition. This went wel... See more

Company replied

Rated 4 out of 5 stars

Well made parts at decent prices, Only complaint that I can have is that with some of the component bundles (which in fairness are not labeled as "kits") other parts are needed to fully complete a jo... See more

Company replied

Rated 3 out of 5 stars

I really like dealing with Detroit axle and probably will continue to order from them. However I placed an order on Tuesday and it was logged on Wednesday. Promised delivery on Friday and delivered on... See more

Company replied

Rated 3 out of 5 stars

I’ve never had a problem with Detroit Axle before until now. I live in Michigan and have ordered from them multiple times. I was given an estimated delivery date of 3 days. Previous packages have arri... See more

Company replied


Company details

  1. Auto Parts Market
  2. Auto Parts Manufacturer
  3. Auto Parts Store

Written by the company

For over 20 years, Detroit Axle has grown into a leading worldwide retailer and distributor of OE re-manufactured and new aftermarket auto parts. We are committed to providing first-class products and outstanding customer service at an incredible value. Our rapidly expanding product lines include brakes and rotors, CV axles, rack & pinions, bearings, suspension parts, gearboxes, and much more.


Contact info

3.7

Average

TrustScore 3.5 out of 5

2K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 58% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(1,724)

1,465 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you so much

Thank you so much, easy to buy at your website, faster delivery than I expected, thanks, looks good,a little bit box damage but everything is good 👍

15 September 2026
Rated 5 out of 5 stars

Great help

Great help, fast friendly service, assisted with everything I needed.

18 September 2026
Unprompted review
Rated 5 out of 5 stars

Fast shipping quality parts and great customer service

I placed a large order everything arrived on time except for the suspension,it was one day late I called customer service everything was smoothed out in 30 seconds,these guys have the best customer service I wish I got the name of the gentleman I spoke with on the phone. affordable smooth transaction with great customer service what else can you ask for I will always choose Detroit Axle over AutoZone any day

15 September 2026
Rated 1 out of 5 stars

I ordered a 12 piece kit and only got…

I ordered a 12 piece kit and only got two parts

14 September 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for sharing your feedback. We sincerely apologize for the initial mix up with your 12-piece kit. We understand how frustrating it is when an order arrives incomplete, and we're glad our team was able to quickly resolve the issue and ship out the remaining parts to you. If there's anything else you need assistance with, please feel free to reach out to us at reviews@dearbornaxle.com. Thank you for choosing Detroit Axle!

Rated 5 out of 5 stars

Rotors for my truck

I was looking for Rotors for my truck. Went to Detroit Axle. The representative Anthony was EXTREMELY helpful. Researched and answered the questions I had, where online stores couldn't answer. Received the parts I was looking for and received a GREAT recommendation on upgraded parts. Highly recommend Detroit Axle.

16 August 2026
Unprompted review
Rated 5 out of 5 stars

Great parts web site is easy to use…

Great parts web site is easy to use just all around top notch

16 September 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for sharing your feedback, we truly appreciate it! We're thrilled to hear that you love our parts, find the website easy to use, and had an all-around top-notch experience. Thank you for choosing Detroit Axle, and we look forward to serving you again!

Rated 5 out of 5 stars

Parts on hand and fast delivery great…

Parts on hand and fast delivery great prices

15 September 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for sharing your feedback, we truly appreciate it! We're glad to hear you enjoyed having the parts ready in stock, fast delivery, and great prices. Thank you for choosing Detroit Axle, and we look forward to serving you again!

Rated 5 out of 5 stars

good prices have every thing i need in…

good prices have every thing i need in stock

16 September 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for sharing your feedback, we truly appreciate it! We're glad to hear you found great prices and that everything you needed was readily in stock. Thank you for choosing Detroit Axle, and we look forward to serving you again!

Rated 5 out of 5 stars

Excellent work every time i order all…

Excellent work every time i order all my parts come on time and it fit

16 September 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for sharing your feedback, we truly appreciate it! We're thrilled to hear that your orders arrive on time every time and that your parts fit perfectly. Thank you for your continued support and for choosing Detroit Axle!

Rated 1 out of 5 stars

I purchased a steering box for a 93…

I purchased a steering box for a 93 Dobge first gen. Cummins. The one that was sent to me had a .80 inch input shaft. Mine, (original owner for 33 years and all stock) had a .720" shaft. I got a lot of run around from DETROIT DIESEL. Plus,, it had a broken bolt shank in one of the mounting holes. I got it out with some effort, mounted the steering box just to find out the input shaft was too big. DONT BUY FROM THEM. THEY SUCK.

15 September 2026
Unprompted review
Detroit Axle logo

Reply from Detroit Axle

Thank you for sharing your feedback. We sincerely apologize for sending a steering box with the incorrect input shaft diameter for your Dodge Cummins, the unacceptable condition of receiving a unit with a broken bolt shank, and the runaround you encountered when trying to get support. We completely understand how frustrating it is to invest time and labor into prepping and mounting a part only to discover a fitment issue. Please contact our management team directly at reviews@dearbornaxle.com with your order number and vehicle details so we can investigate this mix-up and work to make this right for you.

Rated 5 out of 5 stars

Good quality parts and I like the fast…

Good quality parts and I like the fast shipping Detroit Axle does.

14 September 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for sharing your feedback, we truly appreciate it! We're thrilled to hear that you are satisfied with the quality of our parts and enjoyed fast shipping. Thank you for choosing Detroit Axle, and we look forward to helping you with your future automotive needs!

Rated 1 out of 5 stars

The shipper lost the package and their…

The shipper lost the package and their refusing to replace or refund the package do not use.

15 September 2026
Unprompted review
Detroit Axle logo

Reply from Detroit Axle

Thank you for sharing your feedback. We sincerely apologize for the frustration caused by your shipment being lost in transit and for the unacceptable refusal to provide a replacement or refund. When a carrier loses a package, our customers should never be left without a resolution. Please reach out directly to our management team at reviews@dearbornaxle.com with your order number and tracking details so we can urgently investigate the lost shipment and issue a prompt replacement or refund.

Rated 5 out of 5 stars

I like ordering from them because there…


I like ordering from them because there parts are good quality and a fair price,plus the parts always fit good

15 September 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for sharing your feedback, we truly appreciate it! We're thrilled to hear that you consistently count on us for good quality parts, fair pricing, and a perfect fit every time. Thank you for choosing Detroit Axle, and we look forward to serving you again!

Rated 5 out of 5 stars

Quick and reliable.

15 September 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for sharing your feedback, we truly appreciate it! We're glad to hear you experienced quick and reliable service. Thank you for choosing Detroit Axle!

Rated 5 out of 5 stars

Good parts great price

15 September 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we truly appreciate it! We're glad to hear you're satisfied with the quality of our parts and our pricing. Thank you for choosing Detroit Axle!

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