Booked online for Canning town. On arrival postcode takes you to Morrisons car park. Spent an hour driving and on foot going up and down the road in and out every exit vehicle and pedestrians there... See more
Company replied
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See what reviewers are saying
Straight and forward platform to use been using them for a while now worth the amount and quality
I've been using DesParking for my trips to Westminster, and it's fantastic. The app is user-friendly, and the parking spots are always in prime locations. The security is top-notch, so i never worry a... See more
Company replied
I love using DesParking whenever I'm heading to soho. The booking process is quick and easy, and the sports are always in great locations close to where I need to be. It's made my evenings out much mo... See more
Company replied
People also looked at
Amazing space to park my car anytime of…
Amazing space to park my car anytime of the day.
13 July 2024
Unprompted review
Reply from Unknown page
Thank you for your feedback! We're delighted to hear that our parking space meets your needs at any time of the day.
Paid for parking in Canary Wharf Byng…
Paid for parking in Canary Wharf Byng Street, found the parking closed.
Customer Service impossible to reach - they reply with a standard message saying "we are investigating" even after months and refuse to refund.
Awful experience
8 June 2024
Unprompted review
Reply from Unknown page
Dear Piero,
We're sincerely sorry to hear about your recent experience with DesParking. We strive to provide reliable and convenient parking solutions.
We understand your frustration with the closed parking location and the difficulty reaching our customer service team. This is not the level of service we aim to provide. Please allow us to address this issue promptly. Could you please provide us with your booking details so we can expedite the investigation and resolve this matter to your satisfaction, including processing a refund?
Your feedback is invaluable, and we are committed to improving our service. We appreciate your patience and hope to restore your trust in DesParking.
Best regards,
DesParking Customer Support
Very Upset and annoyed
Paid for parking in Canary Wharf parked in the car park from the picture on the website however I recieved a £60 parking fine from National Parking Control.
Not a happy customer and will not use them again.
28 June 2024
Unprompted review
Reply from Unknown page
We regret to inform you that you parked in the incorrect space in Canary Wharf. Our esteemed hosts provide several designated parking areas for our guests around the Canary Wharf area which you did not go to the correct parking.
Unfortunately, despite clear instructions and guidance on where to park, the fine was issued because the proper parking area was not utilised and instructions were not followed by yourselves after being given multiple clear instructions on where to park.
We apologise for any inconvenience this may have caused.
Should you require further assistance, please feel free to contact us at:
support@desparking.uk
Impossible to find
Booked online for Canning town. On arrival postcode takes you to Morrisons car park. Spent an hour driving and on foot going up and down the road in and out every exit vehicle and pedestrians there is no signs anywhere indicating where to go. Only for other companies pay to park by phone.
No answer on any of the contact information on the website. No security staff anywhere. Ended up having to pay again with the other companies who had signs up.
Desparking refused refund despite of this.
Do not use scam company.
7 July 2024
Unprompted review
Reply from Unknown page
Thank you for your feedback Claire Dann. We would like to clarify that the booking you made was for the Morrisons car park, which includes a residential side clearly indicated in the instructions and on Google Maps. The address, as listed online, is 99 Rathbone Street, leading directly to the Morrisons car park.
It appears there is a contradiction in your statement. You mentioned parking in the correct place but then chose to pay again unnecessarily. This decision is perplexing, as our instructions clearly detail the correct parking location.
We regret to hear about your dissatisfaction and the reported rude experience with our customer service team. Our records show that you were repeatedly informed of being in the correct parking area.
We aim to provide clear directions and effective customer service, and we apologise for any inconvenience you faced. If you require further assistance or clarification, please do not hesitate to contact us at: support@desparking.uk
The most simple parking platform I have…
The most simple parking platform I have used so far
16 June 2024
Unprompted review
Reply from Unknown page
Thank you for your feedback!
The service Des Parking provides is…
The service Des Parking provides is where personal meets professional with an face to face showing of the spots available and garages best suited to your vehicles, even happy to help when you moan because your car to big for the parking space selected Des still happily showed me other better choices, so fantastic service great parking spots and looks after his customers.
31 May 2024
Unprompted review
The car park is safe, clean and excellent customer service
The car park is clean, safe ,excellent customer service and I would recommend it.
25 May 2024
Unprompted review
Perfect spot
Perfect spot, went to do what I needed to do and got back to my car safe and sound, thank you desParking.
26 May 2024
Unprompted review
Very quick and easy to access
Very quick and easy to access. Very professional.
25 May 2024
Unprompted review
Give star service quick and easy to use…
Five star service quick and easy to use been using for over two years and the service just keeps on getting better.
26 May 2024
Unprompted review
Top quality service that dealt with my…
Top quality service that dealt with my query swiftly
23 May 2024
Unprompted review
Excellent service would fully recommend…
Excellent service would fully recommend 👍
25 May 2024
Unprompted review
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