Booked online for Canning town. On arrival postcode takes you to Morrisons car park. Spent an hour driving and on foot going up and down the road in and out every exit vehicle and pedestrians there... See more
Company replied
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See what reviewers are saying
Straight and forward platform to use been using them for a while now worth the amount and quality
I've been using DesParking for my trips to Westminster, and it's fantastic. The app is user-friendly, and the parking spots are always in prime locations. The security is top-notch, so i never worry a... See more
Company replied
I love using DesParking whenever I'm heading to soho. The booking process is quick and easy, and the sports are always in great locations close to where I need to be. It's made my evenings out much mo... See more
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People also looked at
Paid for parking at East India Car…
Paid for parking at East India Car Park. Never got any details on where to park had to pay elsewhere to park. Emailed twice no one got back to me. I paid £12 for 8 hours of parking. I want my money back. This company is awful I would never use them again.
2 October 2024
Unprompted review
Reply from Unknown page
Dear Customer,
Thank you for taking the time to share your feedback. I’m truly sorry to hear about the difficulties you encountered with the parking service at East India Car Park. It’s disappointing to learn that you didn’t receive the necessary parking instructions from the host of the parking space and were unable to reach our customer support team due to the high volume of enquiries we are receiving.
Please know that we take your concerns seriously. I’ve escalated this matter to our team, and we will investigate why you weren’t provided with clear parking details and why your emails went unanswered. We aim to improve our service based on your experience.
Kindly provide us with your booking reference and any further details, and we will ensure this is resolved promptly.
Once again, we apologise for the inconvenience caused and appreciate your feedback. We hope you’ll consider giving us another chance in the future.
Thank you for understanding.
Paid for a space in London (Joshua…
Paid for a space in London (Joshua street)and had a parking warning notice left on it the next day. I have tried contacting the company multiple times and and still yet to receive a response
6 October 2024
Unprompted review
Reply from Unknown page
Thank you for getting in touch, and I sincerely apologise for the inconvenience you’ve experienced.
It appears that the issue may have arisen from parking in an incorrect spot at the location, which resulted in a note being left on your vehicle rather than an official Parking Charge Notice (PCN) or fine. We understand how frustrating this can be, especially after booking a space in good faith.
As we are a new platform, we are currently handling a high volume of inquiries, and we deeply appreciate your patience while we work to address your concern. Rest assured, we are committed to improving our response times and providing better support. I will ensure your issue is prioritized and looked into as quickly as possible.
Thank you for your understanding.
Last week
Last week, I booked and paid for parking at DesParking Car Park, Clipstone Mews, London. However, upon arrival, I found that no such car park exists at this location. Additionally, their customer service is entirely unresponsive—neither via email nor WhatsApp.
It's clearly a scam!
21 September 2024
Unprompted review
Reply from Unknown page
Thank you for your feedback. However, the information you've provided is incorrect. We do exist, so does the parking you were supposed to contact the host of the car park which you failed to do so and we are also proud members of the British Parking Association.
As a new platform, we are continuously improving, and we sincerely apologise for any inconvenience you may have encountered. We are committed to providing top-quality customer service to all of our users, and we appreciate your patience and understanding.
Please feel free to reach out to us directly on support@desparking.uk and we will be more than happy to assist you.
No space available at the spot reserved…
No space available at the spot reserved for 4 hours. ( Engine room parking, NW14EE) Not able to park as all bays were occupied. No one to contact and had to park elsewhere. Don't trust these guys. Lost £6.
19 September 2024
Unprompted review
Reply from Unknown page
Thank you for your feedback. We’re sorry to hear about your experience. Please note that we do not own any of the car parks, but we are a new parking platform and are continuously working to improve.
We will contact the host of the car park at Engine Room Parking (NW1 4EE) and raise your concerns about the lack of availability.
If you need further assistance, please reach out to us at support@desparking.uk, and we’ll be happy to help. Apologies again for any inconvenience caused.
Scam Company
Paid to park at "Heathrow Airport, UB3, Bath Road 242
UB3 5AY Harlington" for 2 hours, I received a PCN and my appeal has been denied stating this company does not operate any form of payments at that car park. "This application is not accepted at this site." Scam company avoid.
My reply to the message below: Your website clearly states the address 242 Bath Road UB3 5AY, if you open google maps you can clearly see on the entrance of Axis House it states the address is 242 Bath Road, and the image used on your website is the front doorway of Axis House as well. The bays parallel to Axis House parking the code I was given did not work on them so it was confirmed to me at the time I was parking in the correct location. This will be taken to court if the PCN is not removed.
16 September 2024
Reply from Unknown page
Thank you for your message. The reason a PCN was issued is that you parked in the wrong bay and did not follow the instructions provided by the host or the booking details.
While you paid for parking, it is essential to park in the correct location as outlined in the instructions. Unfortunately, failure to do so can result in a PCN.
We apologise for any confusion, but we encourage all users to carefully review the booking and parking instructions to avoid such issues. If you need further clarification, please feel free to reach out to us directly on support@desparking.uk
We wish you the best.
ripoff parking does not exist nobody…
ripoff parking does not exist nobody have heard off this company no phone number will.not answer back do not use bad experience my friends could not find this aswell not happy
13 September 2024
Unprompted review
Reply from Unknown page
Thank you for your feedback. However, the information you've provided is incorrect. We do exist, and we are also proud members of the British Parking Association. As a new platform, we are continuously improving, and we sincerely apologise for any inconvenience you may have encountered. We are committed to providing top-quality customer service to all of our users, and we appreciate your patience and understanding. Please feel free to reach out to us directly on support@desparking.uk and we will be more than happy to assist you.
This is scam business
This is scam business. They are renting out parking spaces they have no right to let.
I'm a victim. They are letting my parking space w/o my permission. They have stolen photos from JustPark and use them to let out my space.
Reported to the Police Action Fraud department. Crime reference number: NFRC240906864792
31 August 2024
Unprompted review
Reply from Unknown page
Dear Everyone,
This is a false statement which we will be chasing up legally at this point as this is deformation of character and also as WE DO NOT OWN / WE DO NOT EVER CLAIM TO OWN any of the parking on our platform this is clearly stated in our terms and conditions.
If anyone is found to be listing spaces they do not have the permission to they will be suspended from our platform immediately and the listing will be removed immediately.
As you can see this is a clear fake review and copy and pasted from the same individual kindly look on our twitter where we are on the process of getting them all removed as we have been hacked by this individual +880 1746-280732
The link to prove these are all fake reviews: https://x.com/desparking/status/1830693834465894790?s=46
We will not tolerate any bullying, harassment and any threats made to pay any kind of money to anyone.
Exactly what we needed when attending…
Exactly what we needed when attending The Marriott’s we were shown where to park which was no hassle
30 August 2024
Unprompted review
Reply from Unknown page
Thank you for the feedback.
Simple and efficient
The process is very simple and efficient I found parking easily. Would definitely use again!
26 August 2024
Unprompted review
Reply from Unknown page
Thank you for your feedback, We hope to see you again soon!
Scam! Never received the permit after payment
Purchased a parking spot in London Robert St. After paying I received an order confirmation stating that the payment was successful, but I never received any parking permit. I tried to reach the customer service via mail and via WhatsApp but I never received an answer in almost 2 weeks.
9 August 2024
Reply from Unknown page
Dear Andrea,
Thank you for your feedback. We would like to clarify that our platform does not provide parking permits directly as we do not own any of the car parks on our platform. The host of the car park is responsible for providing any necessary permits when you make a booking through our service.
We regret any inconvenience you have experienced. If you require further assistance, please do not hesitate to contact us at support@desparking.uk, and our team will be happy to help resolve the issue.
Best regards,
DesParking
Unable to contact after paying Scam??…
Unable to contact after my booking and payment. Tried their WhatsApp, FB messenger and email but no response. Turned up to the carpark which was chained and padlocked so I was unable to park. Thinking this must be some sort of scam. I had checked trust pilot before booking and saw a good rating so went ahead. Never again and less trusting of Trust pilot too now. Order was 3814 not 3813
14 August 2024
Excellent Value
Affordabale and convenient parking with DesParking. The value for money is excellent, and the locations are always prime couldn't ask for more.
10 August 2024
Highly Satisfied
Top-notch service from DesParking I was highly satisfied with the ease of booking and the quality of the parking space. Everything was exactly as promised
8 August 2024
DesParking saved me so much time
DesParking saved me so much time. I used to spend ages looking for parking spot, but now I can book in advance and have peace of mind. Brilliant experience from start to finish!
8 August 2024
Hassle-Free Booking
Booking with DesParking was breeze. The site is institutive, and I quickly found near my destination. The whole process was smooth, and I'll definitely use them again in the future.
8 August 2024
Muswell Hill
DesParking in Musewell Hill is fantastic. Convenient location and very reliable.
4 August 2024
Reply from Unknown page
Thank you for your feedback.
Reply from Unknown page
Thank you for your feedback.
This is a scam
This is a scam, they photographed my parking space, and advertised as a renting car park. This is illegal and Trustpilot should take this merchant down. I already called a police and authorities for this illegal scam.
2 August 2024
Unprompted review
Reply from Unknown page
This review appears to be fake as we do not own any car parks on our platform and we also do not claim to own any either please read our terms and conditions for further details.
But thank you for bringing this matter to our attention. We take allegations of this nature very seriously. DesParking is a parking platform where hosts list their parking spaces for rent. We strive to ensure that all listings are legitimate and that hosts have the correct permissions to rent out their spaces.
Your claim suggests a misuse of our platform, which we do not condone. If you have any evidence of illegal activities or unauthorised listings, please email us at support@desparking.uk with the details. We will promptly investigate and take appropriate action, including removing the listing if it is found to be in violation of our policies.
We are committed to maintaining the integrity and trust of our platform and appreciate your cooperation in resolving this issue.
Camden
DesParking in Camden is a game-changer. Perfect for visiting the market and live music venues.
1 August 2024
Chiswick
Fantastic service from DesParkking in Cheswick. Plenty of spaces and very secure
28 July 2024
Reply from Unknown page
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us in Chiswick. Your feedback about the ample spaces and security means a lot to us. We look forward to serving you again in the future!
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