Designerposhwatches Reviews 

394
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional customer service, highlighting incredibly helpful staff who go above and beyond, along with prompt and polite communication throughout the entire purchasing process. Many consumers also appreciate receiving top-quality, authentic luxury items that arrive securely packaged and delivered in record time. Some reviewers were not happy with the delivery times, noting that orders occasionally faced unexpected logistical delays and extended waiting periods beyond original estimates. A few people also mentioned frustrating experiences regarding missing items and difficulties when trying to resolve shipping mishaps with support.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, describing watches as stunning, authentic, and... See more

Service

Customers consistently note positive experiences with service, frequently highlighting prompt and helpful... See more

Customer service

Clients share positive opinions on customer service, highlighting prompt, polite, and exceptionally helpful... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting exceptionally fast shipping... See more

Staff

Reviewers mention positive feedback about staff, noting that the team is extremely helpful, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Seeing the great christmas discounts I ordered a gucci watch for my husband. I did a lot of research online and posh watches were by far the cheapest. The only concern I had was if it would be deliver... See more

Rated 5 out of 5 stars

Purchased a watch from this retailer for the first time opted for next day delivery on Thursday afternoon and received Friday morning with dhl very impressed. Well packaged and watch was stunning... See more

Company replied

Rated 5 out of 5 stars

DPW offer a wide range of authentic top brand names. They were extremely helpful throughout all interactions with me. I feel they have gone above and beyond to ensure my complete satisfaction. I highl... See more

Rated 5 out of 5 stars

Received my tag heuer carrera today. Took approx 2 weeks to arrive which I was quoted upon placing the order. The watch is stunning and well worth the money. I did plenty of research before placing a... See more


Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

394 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(394)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Avoid

Waited a month, been given fake promises, blamed Royal Mail all along just to send me the wrong watch. AVOID

23 February 2022
Rated 5 out of 5 stars

Great service

Great service, fast and reliable. Wanted a choice of straps also and can't thank them enough for their help.

19 February 2022
Unprompted review
Rated 5 out of 5 stars

Beautiful watch and great price

Beautiful watch and service, Spoke to the company before ordering and they was very helpful.
Received order within a few days after ordering.
I would definitely buy from you again
Thank you for such a great service

9 January 2022
Unprompted review
Rated 5 out of 5 stars

Great service and product

Hi guys,
Ordered my watch and it arrived in the 5-10 day period as they mentioned. Great service and great communication from the company.
Will definitely use them again and the watch looks great!
Thank Designer Posh Watches

3 December 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommend Designerpishwatches!

Bought a watch for my son’s Christmas present, I had missed putting in the discount code that was on offer at the time, even though I had already purchased I got an immediate response from the email I sent on a Sunday to say I would be credited with discount. Watch arrived within a day. Fab service, fab company highly recommend!

1 December 2021
Unprompted review
Rated 5 out of 5 stars

I ordered 3 watches for my daughter to…

I ordered 3 watches for my daughter to pick from for her birthday, they arrived quickly and safely and she chose the one she wanted. The customer services were excellent they explained how to return the other 2 watches and processed my return very quickly. Excellent friendly service.

14 November 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service
Had a stock issue that was cleared up instantly with refunded next day delivery would buy here again

4 November 2021
Unprompted review
Rated 5 out of 5 stars

Easy transaction

Easy transaction. Good quality product, as seen on the website. An extra 10% discount applied to my order. Highly recommend!

31 October 2021
Unprompted review
Rated 5 out of 5 stars

I live in Melbourne Australia & I…

I live in Melbourne Australia & I bought a particular Calvin Klein watch from Designer Posh Watches, Cleveland London - everywhere else I tried to buy this particular watch either had no stock or did not deliver to Australia - anyway I had the best customer service from Designer Posh Watches any email sent to them was promptly attended to (thanks Claire) & I received my watch today which I ordered 3 weeks ago - 3 weeks from London to Melbourne & to me (@ their expense it was a DHL Express delivery) how good is that even during this Covid pandemic & the watch is even nicer than I thought it would be thanks Designer Posh Watches cheers from Maria

28 October 2021
Unprompted review
Rated 5 out of 5 stars

100% satisfaction

Great and easy to use website with a wide range of selection. Prices are great too. Product arrived within three days of ordering which was excellent. I would definitely recommend and use designer posh watches again in the future.
Ps the watch looks great !!!!

12 October 2021
Unprompted review
Rated 5 out of 5 stars

Quality watch with friendly service

Quality watch with friendly service. They sourced a watch for me and I love it. Very competitively priced with everything the way you’d expect. The service was exactly the same when I needed to service my watch.

25 September 2021
Unprompted review

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