Dermagic Europe Reviews 63

My vet was so impressed by my dog's improvement that hes recommending DERMagic to other clients with dogs with Alopecia.The liquid system is the complete treatment-no additional products needed and lasts.

Top range of products that work wonders! Key tip; cover the treated area with a t-shirt straight after applying. Keeps it on the skin instead of rubbing off on furniture. Makes a real difference to results.

My dog has been using the salve instead of steroids, for three months. The sulfur and aloe calm inflammation without thinning his skin.looks genuinely healthier.

Very fast delivery and couldnt be more helpful.

My Pomeranian developed Alopecia X at four years old and I was heartbroken watching her lose her beautiful coat. The Cell Restoration Creme Has been nothing short of miraculous-after ten weeks her coat is returning and her skin is visibly healthier. The all-natural formula means complete peace of mind. I only wish I had found this sooner.

My pomeranian has Black Skin Disease and finding effective treatment has been a long and expensive journey. The Cell Restoration Creme is the product to produce real visible results. Hair is growing back in previously bald areas and the dark pigmentation is fading. after four months of use I can genuinely say this has changed his quality of life.

Our dog had developed widespread hot spots that were making her miserable. within two weeks of starting the Skin Rescue lotion the itching had calmed dramatically and the areas were healing cleanly. eight weeks later her coat looks better than it ever has. i recommend this to every dog owner i know.

Very good lotion for dry and irritated skin. Our dog has always been sensitive and this has been the gentlest and most effective product we have tried. Not greasy and absorbs well into the coat. The 8oz size lasts well and represents good value. ordering again.

Lisa was so helpful to me and my dog. We bought the skin rescue line and have been using it for three weeks. My dogs skin is so much improved and the coat is looking much better. I am excited to see the results and the coat is coming back. I can highly recommend this online shop to help your dogs skin conditions.

I placed my order a week ago and no tracking update has been disclosed. I’ve contacted the company multiple times and been ignored. Left messages, voicemails, emails and NOTHING. I needed the products for my dog badly. I have opened a dispute with my card provider

I am writing an update to my previous review.
After I posted my original review, the company replied saying they would provide me with my order details. Unfortunately, more than a week has passed and I have still not received any information or follow-up.

My order was placed at the beginning of December and has still not been delivered. At this point, communication is lacking and the issue remains unresolved. I hope this can finally be addressed.

I have placed an order worth almost 150€ on Dec 5th and received an email that they will provide me with tracking number soon, which they have provided 6 days after. I countlessly followed them up by emails, whats up and calls.

The tracking number that I received yesterday shows that label was created with UPS but parcel has not been sent to them. Today I have informed them via email that in case I do not receive proof that shipment was sent or that refund has been made I am going to report this and take it to the higher level. If for nothing else - but to protect people!

Finally, they sent me proof of refund from their side and they claimed that products will be delivered anyways as I had to go trough all of this. I will update review once I see what will eventually.

UPDATE: Shipment was delivered on the 28th of December, free of charge. I have to say that in the end they managed the situation responsibly and corrected their mistake. Despite the stressful process, it is fair to acknowledge that they made things right in the end — however, future customers should still be mindful and double-check everything.

I strongly advise others to stay away from this company. I ordered three items and paid in full back in early September — only two were ever delivered. Despite sending six follow-up emails over several weeks, the company never refunded the missing item and eventually stopped replying altogether.

This behavior is unacceptable and feels like a deliberate scam.

As for the products that did arrive — they’re not worth the money. I’ve since switched to Pomeranian Beauty, and even my professional dog groomer immediately noticed the difference in my dog’s coat quality. The other brand is far superior in every way.

Save your time and money — this company cannot be trusted and their products don’t deliver on their promises

I placed an order on September 10th, but since then no one has contacted me or replied to my emails. I still haven’t even received a tracking number.

The products itself are amazing. But this company is the worst I've ever had contact with. The first order I did, they didn't had the products in store and it took over 6 months to deliver it. They told me that they would pay back my shippingcost, which they never did. I run out of all the packages and decided to do a new delivery. I transferred the money by bank and after that it was complete radio silence. Trying to get in contact with them was terrible. They ignore almost all messages. Also the phone number isn't available when calling. After emailing them every day, (this was going on for months) they said again, that they will transfer back the shipping cost. Ofcourse, never happend. And finally I got my packages. But it were the wrong products. I still try to get in touch with them, but all my messages are ignored. I would not recommend to order here. This was my last time. I cant sell my packages like this. Also, they dont sent an invoice, which is terrible when you have your own company, because the tax isn't refundable. I also asked for this months, but is also ignored.

It's a scam. I placed an order for 178€. I haven't received anything and no one responds to my emails.

For about a month, my dog experienced severe itching that became so intense she would cry when certain areas on her back were touched. Despite trying various products, nothing seemed to alleviate her discomfort. Upon reading positive reviews about the DERMagic products, I decided to give it a chance. The results were remarkable-Even after just one bath using both products, my dog's itching improved. As an added bonus, her coat became incredibly soft. This product has greatly enhanced her skin condition, and I cannot recommend it highly enough to other pet owners.

What a bad experience! Without knowing all the facts.

I had ordered once before and the products arrived like normal, this time THEY NEVER CAME.

They didn’t even contact me to try and explain what happened.

I have the same problem, I placed an order on their website 2 weeks ago, I still haven't received any package or awb number, only an apology from them when I write them an email and that I will come back with an explanation of what is not happening .
AFter a month I received the package, I will come back with the contents of the package