I ordered a pair of zip front jodhpur boots which had been reduced from £69 down to £21. For that price I wasn't expecting them to be very good quality, but I was over the moon when they arrived just... See more
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The bridle was very reasonably priced and came with rubber reins just like the one I was replacing. I chose the lowest postage and it still arrived 3 days later which I was amazed at. All packaging w... See more
Ordered after 4.30pm on Wednesday 5th April (just choosing the Free Delivery option), rug was delivered before 11am on Thursday 6th April! Horse hasn't worn rug yet but it's a good fit and well made a... See more
I ordered a Horze soft shell short coat last weekend. It arrived on Friday just in time for the worst weather day in the whole month of March '23. I am extremely happy with the coat. Its warmer than m... See more
Company details
Written by the company
Free UK shipping over £50 and Free UK returns . Shop Our Extensive Ranges · Established in 1966 · Great Prices Year Round
Contact info
Internet Fusion Group, Unit 6, North Kettering Business Park, Hipwell Road, NN14 1UA, Kettering, United Kingdom
- customersupport@derbyhousestore.com
- derbyhousestore.com
4.6
Excellent
6K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It is impossible trying to return items…
It is impossible trying to return items via there unknown carrier ReBOUND and no way of speaking to anyone for help
20 April 2023
Would have given 5 but mix up with…email
Would have given 5 but mix up with email and still never received confirmation of order.
26 April 2023
Fast delivery and easy to order website
26 April 2023
Fly spread leaked in the post so I…
Fly spread leaked in the post so I contacted customer service - they were really helpful and sorted (over email) within the hour. Thank you!
25 April 2023
I bought a pair of boots online
I bought a pair of boots online, with trepidation. Really not sure if they will fit and look good. My parcel arrived early and the boots are magic.
Thank you!
23 April 2023
Excellent service
Excellent service, very fast delivery. Saddle cover exactly what I wanted - perfect fit for my saddle!
22 April 2023
Quality rug at good price.
16 April 2023
Great service great products and…
Great service great products and fabulous prices
I ordered online and the next day it arrived
I have recommended this site to all my friends
Absolutely love it
18 April 2023
Found what I wanted quickly and easily
Found what I wanted quickly and easily. Good range of sizes in stock and colours. Order arrived 3 days earlier than quoted. Very pleased.
19 April 2023
Received quickly and as described
Received quickly and as described. Only point goods didn't need to be in such a big box as not fragile.
16 April 2023
Quick easy delivery and the rug ordered…
Quick easy delivery and the rug ordered was very smart
16 April 2023
Good quality rugs and delivery is very…
Good quality rugs and delivery is very quick and reliable great service.
10 April 2023
Easy to order
Easy to order , and parcel arrived with in 48hrs and kept informed from the minute the order was made .
Thank you
12 April 2023
What a GREAT cotton sheet!!
What a GREAT cotton sheet!!! I own a Friesian who needs a generous sized rug with gussets & this Derby House rug comes up on the button! Great price, free delivery & fab colourway!!!
10 April 2023
Easy to order
Easy to order, Klarna is a great help in the current financial climate, swift delivery, will use 'Derby House' again.
10 April 2023
Fast response from customer services…
Fast response from customer services when contacted. Boots ordered were great quality
10 April 2023
Hoof pick is just as advertised
Hoof pick is just as advertised. (It was mentioned in Ramblers magazine. We shall use it a lot for cleaning our walking boots. Thanks.
10 April 2023
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