The Jewllery is fine as expected. The courier service you use is not as good as others I.e with some courier firms you can track where your parcel is via a map to give you a more accurate time of when... See more
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See what reviewers are saying
Didn’t have my original product but were straight on hand to rectify and offer an alternative which is fantastic. Friendly team and good quality product. Definitely recommend and would use again!
The parcel containing the necklace arrived, but it was a miracle it wasn't stolen. The cardboard container was completely open at one end! The contents were fine, thankfully. It was strange as I ha... See more
Not as good quality as expected, considering original price was meant to be £70.00. Very thin and fragile. Nice packaging though but will be returning.
Company details
Written by the company
DEPHINI® Jewellery brand has been exclusively trending designed and created to meet the highest standards of quality. We using unique heart necklaces presenting love, family, relationship and friendship. We are professional online sellers of 18ct gold and 925 sterling silver, finished with a premium rhodium plate and specially designed cubic zirconia crystals by Dephini Company.
Contact info
11 Wallace road, RM17 5AY, Grays, United Kingdom
- +447981 133054
- info@dephini.net
- dephini.net
3.2
Average
99 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
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Easy to manoeuvre around the site
Easy to manoeuvre around the site. Speedy delivery, came before the date on the invoice
19 March 2021
Excellent customer service
Excellent customer service. Ordered a beautiful pair of earrings which wasn't in the box when arrived one email later and they were here the next day! Would definitely order from again 😊
5 March 2021
Beautifully made jewlary...I received a…
Beautifully made jewlary...I received a heart necklace for valentines day and received a 40%off code with it. I then bought the earings to match. I'm very pleased with my products high quality and well made.
5 March 2021
Just an excellent product
4 March 2021
Very quick delivery very happy with…
Very quick delivery very happy with product will recommend to others
4 March 2021
Beautiful silver heart necklace and…
Beautiful silver heart necklace and earrings to match. I was so impressed I bought for my daughters for Christmas.
4 March 2021
Amazing product looks beautiful and…
Amazing product looks beautiful and stunning!!
1 March 2021
Unprompted review
Beautiful earrings
Beautiful earrings, exactly as described on the site. Pretty good delivery time considering it was right on Xmas. And quality packaging. And very reasonably priced.
1 March 2021
Unprompted review
I am very impressed by Elegant Necklace…
I am very impressed by Elegant Necklace - 925 Sterling Silver Jewellery Heart Pendant and Double Heart Earrings 925 Sterling Silver Stud Earrings for Woman CZ. They are fine and high quality. I recommend it with great confidence.
28 February 2021
Unprompted review
Beautiful necklace
Double heart pendant is beautiful, daughter loved it, chain is not too thin either.
28 February 2021
Unprompted review
Excellent service and good quality…
Excellent service and good quality piece of jewellery. Had the change the clasp to a magnetic one as my mum is 82 and couldn’t do it. She wears it everyday and loves it.
Would buy again
28 February 2021
Unprompted review
Very good delivered on delivery date…
Very good delivered on delivery date nice necklace daughter loved it
28 February 2021
Unprompted review
Stay well away from seller
Item not received. Emails not being answered! What a joke. Will never buy anything from this company again.
Stay away from here and save your money and your headache
24 February 2021
Unprompted review
Reply from DEPHINI
Hi,
I apologize for the inconvenience.
Emails were definitely answered and the replacement or a full refund sent.
If not let me know asap.
Kind Regards
Tom
Managing director
Dephini Ltd.
Great website
Great product. And very fast delivery. I ordered it yesterday and it came today.
21 November 2020
Unprompted review
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