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DEMI+CO Jewellery Reviews 875

•
TrustScore 5 out of 5

4.8

Jewelry Store
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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting the excellent craftsmanship and appealing designs. Many people are also very satisfied with the efficient delivery service, noting that items arrive quickly and are well-packaged. The overall ordering process is frequently described as easy and straightforward, contributing to a positive customer journey. However, some customers also noted issues with product durability, specifically mentioning magnets falling off bracelets. A few other people also felt that the workmanship was shoddy, experiencing problems like pins falling out of items shortly after purchase.

What people talk about most

Product

Reviewers mention positive feedback about product quality and design. Customers are delighted with the... See more

Delivery service

Customers consistently note positive experiences with delivery services. Many reviewers praise the speed of... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the good quality of the... See more

Order

Customers consistently report positive experiences with the ordering process. Many reviewers found it very... See more

Service

Users describe positive interactions with service. Many customers praise the company for being a pleasure to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased White Gold earrings for a Christmas present. Arrived really quickly and well packaged. Fabulous little illuminated gift box really shows them off! My wife absolutely loved them. Customer sup... See more

Rated 5 out of 5 stars

Years ago I bought my wife an Eve Heart magnetic bracelet from Demi+Co. I have never seen one I liked better so, when she lost it recently, I returned and purchased another. I was surprised to see tha... See more

Rated 5 out of 5 stars

Good quality jewellery which looks high end at a reasonable price. So far my purchases still look great and have not tarnished or broken, the bracelets have a firm clasp which makes them more secure t... See more

Rated 5 out of 5 stars

Unfortunately i used one of your competitors, from Instagram; 6 weeks later I still didn't have my complete order . Less than a week ordered and your delivery was on the doorstep . Spoiled totally b... See more

Company details

  1. Jewelry Store

Information provided by various external sources

We are a small family run jewellery brand based in Robin Hood’s home county of Nottinghamshire. Our jewellery is inspired from our travels and is cleverly designed with meticulous attention to detail. Our creative and carefree approach to life is reflected in our jewellery and we embrace delicate, quirky and original statement pieces from all over the world.

Contact info

  • 29 Bridgford Road, NG2 6AU, Nottingham, United Kingdom

  • demiandco.com

4.8

Excellent

TrustScore 5 out of 5

875 reviews

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Replied to 25% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent product

I bought the magnetic bracelet as a gift, the recipient was delighted. It was slightly too big but easy to fix with the instructions and tool which was supplied.

18 February 2025
Rated 5 out of 5 stars

HIGHLY RECOMMEND! I have now bought several items from…

I have now bought several items from Demi & Co, necklace, bracelets, rings (magnetic) as I have fibromyalgia amongst other things and have to say it’s been amazing. Highly recommend, I have great reports from my mum who has also been using their bracelets for her fibro too.
I have also had various questions, and have to say their customer service is second to none. Very quick response, nothing is too much trouble and extremely helpful. I would really recommend this lovely company and so far have shared with all my family and friends.
Gemma James

26 January 2025
Rated 5 out of 5 stars

After my wife ordered from you and the…

After my wife ordered from you and the article was better than we thought at first.i decided to take a look for myself and ordered one for myself glad I did strong magnets and smart looking when on.nice touch with the tool to remove links if needed all in all great

29 January 2025
Unprompted review
Rated 1 out of 5 stars

Well ordered 2 magnetic bracelets for…

Well ordered 2 magnetic bracelets for Christmas present & got an email saying on way with royal mail then on the 18th December email saying been delivered. But can't find them anywhere asked neighbours looked in safe place and nothing.... no note through door if they where left anywhere. Email company and says they have been delivered but god nose where so £71 down the drain....

18 December 2024
Unprompted review

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