DEMI+CO Jewellery Reviews 875

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting the excellent craftsmanship and appealing designs. Many people are also very satisfied with the efficient delivery service, noting that items arrive quickly and are well-packaged. The overall ordering process is frequently described as easy and straightforward, contributing to a positive customer journey. However, some customers also noted issues with product durability, specifically mentioning magnets falling off bracelets. A few other people also felt that the workmanship was shoddy, experiencing problems like pins falling out of items shortly after purchase.

What people talk about most

Product

Reviewers mention positive feedback about product quality and design. Customers are delighted with the... See more

Delivery service

Customers consistently note positive experiences with delivery services. Many reviewers praise the speed of... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the good quality of the... See more

Order

Customers consistently report positive experiences with the ordering process. Many reviewers found it very... See more

Service

Users describe positive interactions with service. Many customers praise the company for being a pleasure to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased White Gold earrings for a Christmas present. Arrived really quickly and well packaged. Fabulous little illuminated gift box really shows them off! My wife absolutely loved them. Customer sup... See more

Rated 5 out of 5 stars

Years ago I bought my wife an Eve Heart magnetic bracelet from Demi+Co. I have never seen one I liked better so, when she lost it recently, I returned and purchased another. I was surprised to see tha... See more

Rated 5 out of 5 stars

Good quality jewellery which looks high end at a reasonable price. So far my purchases still look great and have not tarnished or broken, the bracelets have a firm clasp which makes them more secure t... See more

Rated 5 out of 5 stars

Unfortunately i used one of your competitors, from Instagram; 6 weeks later I still didn't have my complete order . Less than a week ordered and your delivery was on the doorstep . Spoiled totally b... See more


Company details

  1. Jewelry Store

Information provided by various external sources

We are a small family run jewellery brand based in Robin Hood’s home county of Nottinghamshire. Our jewellery is inspired from our travels and is cleverly designed with meticulous attention to detail. Our creative and carefree approach to life is reflected in our jewellery and we embrace delicate, quirky and original statement pieces from all over the world.


Contact info

  • 29 Bridgford Road, NG2 6AU, Nottingham, United Kingdom

  • demiandco.com

4.8

Excellent

TrustScore 5 out of 5

875 reviews

5-star
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1-star

Replied to 25% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 3 out of 5 stars

Great quality products

Great quality products. Follow up not so great. Tried to email but down for maintenance, messaged via Fb but no reply several days later to return the leather bracelet as it is too small.

3 July 2025
Rated 5 out of 5 stars

Perfect even for my super small wrist well!

I have tiny wrists so always worried bracelets will be too big. However the parcel just arrived and I am SO SO happy !
The Helena bangle is adjustable ( like all the other bangles they sell) and it fits my small wrist well, it also looks great and seems to be of a really good quality too!

Seems like the family business are accommodating and I imagine if you had an issue they would handle it really well as they are a growing business !

Thanks so much
T

11 June 2025
Unprompted review
Rated 5 out of 5 stars

Very quick process

Very quick process , easy to use website , even for a novice like me. Literally took me 2 mins to find what I wanted, pay and finish. Immediate confirmation of transaction , very good shopping experience 👍

7 June 2025
Unprompted review
Rated 5 out of 5 stars

Rapid delivery

Rapid delivery, arrived much earlier than expected. The gift was greatly appreciated as well.

I brought it from the UK as gift for my family in Ghana upon request

2 April 2025
Rated 5 out of 5 stars

This was my 2nd time purchasing from…

This was my 2nd time purchasing from DEMI+CO The process was smooth and easy, and both purchases of bracelets arrived in beautiful boxes and the quality of the bracelets are substantial!! Will continue to purchase again.

31 March 2025
Rated 5 out of 5 stars

So pleased with my bracelet

So pleased with my bracelet, have worn it constantly since receiving it.
Great device, delivered quickly. Third I have bought. Bought two as presents and then bought one for myself!! Would recommend 😄

18 March 2025

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