Dellberry Reviews 84

TrustScore 1.5 out of 5

1.3

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many customers reported significant issues with order fulfillment, with some stating that products were not received. People also encountered problems with the items they did order, often finding them to be different from what was advertised or of poor quality. The delivery service was a major source of frustration, with many experiencing long delays or receiving inaccurate tracking information. Furthermore, consumers were dissatisfied with the refund process, often struggling to receive their money back, particularly for unreceived goods. The company's website was also a point of contention, with users finding it unclear or unhelpful in resolving their issues.

What people talk about most

Order

Customers consistently note negative experiences with order fulfillment. Many reviewers report not receiving... See more

Product

Consumers consistently report negative experiences with product delivery. Many reviewers state that they... See more

Delivery service

Reviewers express strong dissatisfaction with the delivery service. Many customers report that their orders... See more

Refund

Users describe negative interactions with refund processes. Many customers report not receiving items and... See more

Website

Clients share negative opinions on the website, with many advising against purchasing due to concerns about... See more

Based on these reviews

Rated 1 out of 5 stars

Do not buy from this website. They are running a "Ghost Shipping" scam. I placed an order through TikTok advert big mistake and, after weeks of waiting, I received two conflicting emails on the sa... See more

Rated 1 out of 5 stars

Bought a puzzle stand for my daughter. oddly enough I never actually bought it from these people I bought it from another company called Christher which had five star reviews they sent me a trac... See more

Rated 1 out of 5 stars

Ordered a gaming table for my granddaughter for xmas. Obviously it never arrived and l have nothing but the run around from this ( fake ) company. Each email promising delivery and once l told them... See more

Rated 1 out of 5 stars

Absolute Scam do not buy from this deceitful company! 😡 Please see below a letter from DELLBERRY I received over a month ago! Hi Customer, We sincerely apologize that your order ha... See more

Rated 1 out of 5 stars

I really wish I had gone with the reviews I had read. Unfortunately I ordered a small bathroom unit in September 2025 and to date the unit hasn't been received. They took my money and after quite a fe... See more

Rated 1 out of 5 stars

Bought a highchair for my granddaughter, site claimed it delivery would with 5-7 days. 2 weeks later no product websites tracking said it had not been shipped , I emailed and they said it was still... See more

Rated 1 out of 5 stars

A total scam!!!! I received identical emails as other people here have shared, since October 3rd, they are looking into a courier information that has"delivered" the ordered goods. Disgrace.

Rated 1 out of 5 stars

Total and utter scam from the beginning they were in transit but when they was at bottom of the street they somehow disappeared and they refused to send 2 more because they said shipping costs are to... See more

Rated 1 out of 5 stars

I purchased these light (stupid I know) waited 6 weeks. I contacted them to which they provided me with tracking number. The tracking number did work but was for someone else. When questioned they sa... See more

Rated 1 out of 5 stars

10 November. Dellberry, been emailing since order in early August 2025. Just offered me 30% reimbursement as international costs incurred. A load of BS. All the apologies in the world and no corresp... See more

Rated 1 out of 5 stars

I ordered and paid for a umbrella 🌂 And I to have been scamed same issues tracking number is false date if arriving scamed. Its showing on the tracking app they shared in my email to track my order... See more

Rated 1 out of 5 stars

Very disappointed and very angry cos I never received my package. They have been sending me emails from the beginning they didn't even provide a tracking number after weeks on end I manged to get kne... See more

Rated 1 out of 5 stars

It's a scam ordered item never recieved it got e mails saying refund will be with you and still waiting for it even got told it was in final stages I ordered a jigsaw table

Rated 1 out of 5 stars

I wish I had looked at reviews before placing my order through Facebook business for the shoe rack at lelarjon.cc / dellberry. The price was so low for the shoe rack compared at other sites that I p... See more

Rated 1 out of 5 stars

ORDERED Portable Dog Car Crate | Foldable Carrier with Sea AND NEVER RECEIVED IT. DON'T BUY FROM THIS WEBSITE IT'S A FRAUD

Rated 1 out of 5 stars

Ordered and paid for a stair climber trolley. Been in email contact with them and saying that the order is processed and ready to send. Originally they said posting was 5 7 days delivery. Ordered an... See more

Rated 1 out of 5 stars

I've been waiting 3 months for my delivery they need to be taken down i only ordered because it said it was a trusted sight

Rated 1 out of 5 stars

This website is totally scam. Don’t order any product from this website. You will never receive the product. I have ordered baby bicycle on September month and after one month also I didn’t receive an... See more

Rated 1 out of 5 stars

I purchased a composter from this company it never arrived email after email was sent,apologies galore but nothing else said they would refund the money but would keep 20per cent for 'shipping' which... See more

Rated 1 out of 5 stars

This company is fraudulent I have been waiting over 6 weeks for my juicer . I have written the support team and no response from them,

Rated 1 out of 5 stars

Det største svinder butik jeg har oplevet, jeg har bestilt en vare og betalt for den og pengene er hævet og jeg har rykket for min vare mindst 25 gange og fået lige så mange undskyldninger men ingen... See more

Rated 1 out of 5 stars

Total scam! Fake tracking id, when questioned re order, they kept on changing their answers every time: once giving me tracking id details saying order shipped, then another time saying they were hav... See more

Rated 1 out of 5 stars

Ordered a exercise device for 37€ and never got it. Track17 shows delivered but it never was. Communication is terrible

Rated 1 out of 5 stars

ordered a stairs master the seller gave me a tracking number that item never showed up big scam

Rated 1 out of 5 stars

Placed an order a year ago, never got the item, and still nothing but excuses for the refund.

Rated 1 out of 5 stars

Told me my parcel was delivered. I replied and told them there was no delivery and I had CCTV to prove it. Then told me because they had shipped it and it got lost in transit. I had to pay the shippin... See more

Rated 1 out of 5 stars

Scam, They stole my money. They didn't delievr my product, its been over 3 months, when i asked for refund, they said they will, its been a month now and i haven't they keep saying there's a delay in... See more

Rated 1 out of 5 stars

I would give a negative if I could as this is such a scam! They have seriously taken so much from people and is a disgrace!

Rated 1 out of 5 stars

DO NOT TRADE WITH THIS COMPANY - ITS A SCAM. They take your money and do not deliver the goods you have ordered - and no chance of a refund.

Rated 1 out of 5 stars

Total scam. Do not buy from here! The tracking site they send you is a known scam tracking site, order never arrived. I wish I'd checked a site like this first.

Rated 1 out of 5 stars

100% scam. Bought a retro gaming console. Never came. The emails replied like it was a scripted message. Don't fall for this. The prices are too good to be true as I fell for this.

Rated 1 out of 5 stars

Hi i am writing to you reference and order i made with you and paid for, the shark cleaner, which I have not received, address 16, School road, Hothfield, Nr Ashford, Kent, TN26 1HA, mobile 0790796407... See more

Rated 1 out of 5 stars

I ordered a 4 wheel cart to put groceries in or anything I needed it for I emailed them 3 time no response I should have known it was to good to be true but I gave them a chance no answer back no prod... See more

Rated 1 out of 5 stars

Seen item on Facebook good advert for product,said it would be dispatched in 1 to 3 days be delivered 7 to 9 days went away for 10days on my return no parcel e,mailed them said a problem with backlog... See more

Rated 1 out of 5 stars

This is most definitely a scam site order chicken coops and tools months to get tracking number and still no coops stated they were delivered but I never got them I continued to try to get refunded th... See more

Rated 1 out of 5 stars

Omg, first of all I would like to say that I blame TikTok OK because it had it not been for TikTok. I never would have been been acquainted with this really screwed up company OK they’re scammers th... See more


Company details


Contact info

1.3

Bad

TrustScore 1.5 out of 5

84 reviews

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Rated 1 out of 5 stars

This is most definitely a scam site…

This is most definitely a scam site order chicken coops and tools months to get tracking number and still no coops stated they were delivered but I never got them I continued to try to get refunded the money but they said would only refund half which I argued then they said 24 dollars was all they could do and that's not even half of what I paid and as of yet still no refund

4 April 2025
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam. I thought I ordered from QVC. Turns out they used that company as a cover. They make vague promises and you don't get your order. They will take your money with no product. Do not order with dellberry. I ordered a mirror before Christmas and they are still emailing me with vague non answers.

6 December 2024
Unprompted review
Rated 1 out of 5 stars

This is a scam

This is a scam. And the worst part is they have a customer support system to respond to your emails and enquiries every time you try follow up your orders.

19 February 2025
Unprompted review
Rated 1 out of 5 stars

Don’t even deserve a 1

Don’t even deserve a 1. Total scam, took my money and never received my product. Lots of correspondence with vague promises. I work for an attorney so we’re sending a demand letter. We’ll see where that gets me.

12 December 2024
Unprompted review
Rated 1 out of 5 stars

Not even worth 1 star

Not even worth 1 star. This site is an absolute scam!!! Don’t be fooled and do not purchase from this company!!!! I’m dating my experience from 26/01/2025 but this has been going on since November 2024. They lie about send your package, provide a dodgy tracking number and then blame you when the package doesn’t actually arrive!!

26 January 2025
Unprompted review
Rated 1 out of 5 stars

Just a scam

Just a scam. Ordered a dog bed. Waited and waited , finally received a message saying that the parcel had been shipped from CHINA. Followed the tracking, finally in-country, cleared customs, out for delivery, and finally DELIVERED. Only probelm..... the package was never delivered because there never was a package. TOTAL SCAM. The company that ran the ad in INSTAGRAM was RIMSHAL. The email address was @dellberry.

5 December 2024
Unprompted review
Rated 1 out of 5 stars

Y'all are a joke

Y'all are a joke. I ordered 3 dolls, 2 was for the grandbabies and 1 was for my daughter for Christmas. I ordered back in September of 2024 and here it is A week before Christmas.and.my order has been lost.. over $100 and they won't refund my money... Y'all are a piece of work let me tell ya... karma is a B***h!!!

4 September 2024
Unprompted review
Rated 1 out of 5 stars

I ordered $136.90 worth of the blanket…

I ordered $136.90 worth of the blanket quilts. I think it was 13 quilts. The money went through my bank so they were paid for. These were meant to be Christmas presents for my whole family. Now I have no presents and no money. Please find my order and fulfill my order or send my money back so I can find something else before Christmas. Please, please, please this could ruin my Christmas. Thank you. My name is Lori Gressmen and I live in Clearfield Utah.
I ordered them on 11-27

27 November 2024
Unprompted review
Rated 1 out of 5 stars

Scam dealer

They tried with me, wanted a duffle coat thought the site was a Saltrock site and having previously seen what we wanted but the price was too cheap it’s in store at £180 and they wanted £36….. and this is a current item not clearance.
So before I got to the payment section I backed out, rang Saltrock and they confirmed dodgy site….Check the internet reports of scams and non delivery all over it AVOID

10 December 2024
Unprompted review
Rated 1 out of 5 stars

I've been burned before, soooo.

I was looking for some decent used guitars. I was going through a well known and legit service. and all of a sudden the Dellberry website came up with some outrages offers and ridiculous prices on tremendous guitars. To good to be true, right? I wrote to dellberry support. This is what I wrote:
I would like a little more information about this guitar:
𝗨𝘀𝗲𝗱 𝐅𝐞𝐧𝐝𝐞𝐫 𝐬𝐭𝐫𝐚𝐭 𝐡𝐲𝐛𝐫𝐢𝐝 𝐢𝐢 𝐰𝐢𝐭𝐡 𝐀𝐦𝐞𝐫𝐢𝐜𝐚𝐧 𝐩𝐢𝐜𝐤𝐮𝐩𝐬(𝐨𝐧𝐥𝐲 𝐨𝐧𝐞)
Where is this guitar currently located and how would it be shipped? Is it a foreign dealer and is there any duty? And shipping costs.
I just received their answer as follows:

Good day!

Thank you for your interest in our product. Please visit our website to see interesting offers. For payment method we do accept payment via Visa, Mastercard and PayPal payment. As of the moment, we are having a little update on the website and PayPal will be available as soon as the update is over.
Have a nice day!

Kind Regards,
P******

Well I certainly don't think that PayPal would have anything to do with them. However, I am not going to directly say anything bad or negative about them, for obvious reasons. But after doing some checking, I thought it would be a good idea for other shoppers to be aware of this website. Good luck and good shopping.

6 December 2024
Unprompted review
Rated 1 out of 5 stars

I ordered a item on January 19th

I ordered a item on January 19th. It took weeks for it to ship. I tracked there fake tracking number. It was delivered in Japan and signed for. I live in California. Checked with USPS, they said it never entered the US. Emailed several times, nothing. They changed there name and are nothing more than a scam site. It's important to note, dellberry.com is a new name. It was sereneg.com.Also using loviemar.com.

18 January 2024
Unprompted review
Rated 1 out of 5 stars

Buyer beware

Well to me fortunately I emailed there customer service and asked them " how can you sell an American made Fender Highway Star Stratocaster electric guitar.. and a 1970 Gibson Black Beauty Les Paul for $49.99 and make a profit!??!"

They responded with " we get our products direct from the company/wholesaler at very low costs which we pass on to the consumer.. please check our website and read it thoroughly as it explains everything"

Now being a guitar Luthier and having vast knowledge of Fender and Gibson guitars "assembly line" ( which in these 2 products mentioned above are HAND CRAFTED BY TOP LUTHIER PROFESSIONALS!!) I know that the $49.99 asking price was so ridiculous it made the "Chinese rip off fenders and Gibson's for $200/$300 look appealing 😜lol..
$49.99 wouldn't even by the tuning keys for these guitars ...
Like the old saying goes " if it looks to good to be true it is!! "
So no I didn't order ..an American Fender Highway is gonna cost you well over $1000 and a Gibson Black Beauty is gonna cost you closer to the $2000 price range

.. I just put this on here as a buyer beware for people that don't know much about guitars .. you can't even buy a piece of crap guitar for $49.99. .. that's how ridiculous there ads are!

18 September 2024
Unprompted review
Rated 1 out of 5 stars

Same experience as others

Same experience as others. Paid for goods that never arrived. They say that it was delivered which is absolutely rubbish. SCAM, SCAM, SCAM written all over it. They use other legitimit suppliers website for their dodgy operations. BEWARE.

18 July 2024
Unprompted review
Rated 1 out of 5 stars

order wheelchair June 16 and never received

order wheelchair June 16 and received confirmed order order. 10 days later on June 26 requested ship date second email. at that time they had no order. sent them payment voucher address town ,state and zid code. on June 27 reinstated order but changed order #.on Julu I was emailed a tracking # and 17tracking.net /en as shipping company delivered Aug17 on Roscoe ,il never received at home.

14 August 2024
Unprompted review

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