Delimann Hampers Reviews 25

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I've used Delimann Hampers regularly over the last couple of years, as a treat for myself and my husband or as birthday and Christmas gifts for family and friends. The quality is always excellent as... See more

Company replied

Rated 5 out of 5 stars

I have been ordering the most delicious afternoon cream tea hampers, as special gifts for my family members, from Delimann of Devon for many years now. The quality of the products is absolutely except... See more

Company replied

Rated 5 out of 5 stars

Delimann Hampers always deliver excellent quality products, which have delighted many of our friends and family. Each hamper has been delivered on the day I have requested and everything is wrapped... See more

Company replied

Rated 1 out of 5 stars

Hamper for my daughter in law who lives at no 23. Got an email from Deliman's transporter saying something like "if she's not in which neighbour should it be delivered to?" I said "me" - I live six h... See more

Company replied

Company details

  1. Gift Basket Store

Written by the company

Luxury Cream Tea Hampers with FREE delivery. Devon Cream Tea Hampers, Afternoon Teas, Birthday Hampers, Gluten Free & Vegan Hampers. FREE Message cards with all hampers.


Contact info

4.2

Great

TrustScore 4 out of 5

25 reviews

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Rated 5 out of 5 stars

Afternoon Cream Tea Hampers

I have been ordering the most delicious afternoon cream tea hampers, as special gifts for my family members, from Delimann of Devon for many years now. The quality of the products is absolutely exceptional and the customer service is just fantastic. It is very rare I return time and time again to get the same gift for my loved ones, but Delimann of Devon are a firm family favourite and have never disappointed. I could not recommend this fabulous company and their afternoon cream tea hampers more. I have honestly lost count of how many hampers I have purchased over the years!

6 August 2025
Unprompted review
Delimann Hampers logo

Reply from Delimann Hampers

Hi Emily,

Thanks so much for your lovely review. I'm so glad to hear that we're a family favourite! We take great pride in carefully choosing the products that make up our hampers, the majority of which come from other family run businesses like us. So it's great to hear that you've always been happy with the quality of your gifts.

We really appreciate you choosing to support our family business over the years - thank you!

Kind regards,
Zoe
Customer Services

Rated 5 out of 5 stars

We must treat ourselves sometime!

Delimann Hampers always deliver excellent quality products, which have delighted many of our friends and family.
Each hamper has been delivered on the day I have requested and everything is wrapped and presented beautifully.
They are my 'go to' hamper company.

18 April 2025
Unprompted review
Delimann Hampers logo

Reply from Delimann Hampers

Hi Mrs Titley,

Thank you for your lovely review.

We're so glad you've always been happy with the quality of your orders, the delivery & the presentation. We take great care in the presentation of our hampers & choosing the products that are included inside. The majority of products we use come from other small businesses like us, who put a lot of love & attention into their produce.

We're so happy to hear that we're your 'go to' hamper company!
Thanks so much for choosing to support our family business over the years.

Kind regards,
Zoe
Customer Services

Rated 5 out of 5 stars

Highly recommend

I've used Delimann Hampers regularly over the last couple of years, as a treat for myself and my husband or as birthday and Christmas gifts for family and friends. The quality is always excellent as is customer service.
Ordering is easy. We had a couple of delivery blips...both easily rectified..and not the fault of Delimann.
Highly recommend.

26 August 2025
Unprompted review
Delimann Hampers logo

Reply from Delimann Hampers

Hi Kate,

Thanks so much for your lovely review.

We're so glad that you've always been happy with the quality of our hampers & our customer service. If things do ever go wrong, we always try our best to rectify the situation as quickly as possible - I'm glad to hear we were able to do this for you.

We really appreciate you choosing to support our family business over the years. Thank you!

Kind regards,
Zoe
Customer Services

Rated 5 out of 5 stars

Thank You Delimann :-)

I had a problem with delivery of a hamper - see my earlier review. Delimann have now sorted things out to my complete satisfaction, and it is quite clear that the fault was with the delivery company, not Delimann. Thank you Zoe of customer services for dealing with a grumpy old man so professionally!

23 August 2025
Unprompted review
Delimann Hampers logo

Reply from Delimann Hampers

Hi Simon,

Thank you for your review. I'm so glad we were able to speak and resolve the issue to your satisfaction. I totally understand how frustrating it is when something goes wrong with a gift you have planned for someone. It's always really important to us that we do everything we can to ensure our customers have a good experience when using our services so I'm really happy to hear that you feel satisfied with the outcome :)

Kind regards,
Zoe
Customer Services

Rated 1 out of 5 stars

Delivery Error

Hamper for my daughter in law who lives at no 23. Got an email from Deliman's transporter saying something like "if she's not in which neighbour should it be delivered to?" I said "me" - I live six houses away at 29. Got an email saying "ok we'll deliver it to 29." Where did they deliver it? 23, on the doorstep, in full sun. With a sticker on it saying something along the lines of "Perishable - refrigerate immediately." And then I got an email saying "GREAT NEWS - we've delivered your parcel!"

23 August 2025
Unprompted review
Delimann Hampers logo

Reply from Delimann Hampers

Hi Simon,

Thank you for your order & review and I'm really sorry that things didn't go entirely to plan. I totally understand your frustrations that DPD did not follow your delivery instructions and we have taken your feedback on board.

We've been in touch with you directly and I'm really happy to see that you have subsequently decided to leave a 5 star review for us after we spoke.
On the rare occasions that something goes wrong with an order, we always try our best to come to a resolution that leaves our customer feeling satisfied and with the knowledge that we deeply care about their experience with us. I'm so glad to see that we were able to achieve this in your case :)

Kind regards,
Zoe
Customer Services

Rated 5 out of 5 stars

Super hamper…

Ordered an afternoon tea with cheese and chutney for my mums birthday, great delivery, packaged well, mum was really pleased with everything in the hamper, good sized scones, great quality ingredients plenty of treats, I will definitely order again.

18 March 2025
Unprompted review
Rated 5 out of 5 stars

Superb service and hamper

In December I ordered a Christmas Hamper for a family member in Scotland. Finding the right hamper and ordering was very easy and convenient with prompt confirmation of delivery date. Unfortunately, Royal Mail didn’t deliver as promised. When I contacted Delimann shortly after the expected delivery date they promptly took action and were extremely helpful. In addition, I received a fair compensation for the trouble.

The hamper arrived some days later. The feedback from the recipient on the content of the hamper was very favourable.

All in all, I’m a very satisfied customer.

17 December 2023
Unprompted review
Rated 5 out of 5 stars

Gem of a company

Ordered a hamper for Mother's Day and was very impressed by the customer service (nothing was too much trouble), by the packaging and produce used. Highly recommended.

19 March 2023
Unprompted review
Rated 5 out of 5 stars

Just lovely !!…

My daughter Shelley sent me a hamper for mothers day it was lovely so fresh and everything was gorgeous. Such a lovely present for any occasion it was just perfect thankyou

19 March 2021
Unprompted review
Rated 5 out of 5 stars

Stunning hamper!

Absolutely amazing! Really great value for money. Was able to book delivery for the day before Mother's Day so everything was lovely and fresh. The scones were stunning. So soft and lovely. Honestly cannot recommend enough! A really lovely experience.

16 March 2021
Unprompted review
Rated 5 out of 5 stars

for the Mother's birthday

Had look at a few afternoon tea type hampers before settling on Delimann's (good range of products that would last if not eaten straight away and able to book specific day). Package arrived as requested and the contents went down very well (and quickly!).
Would recommend.

10 March 2021
Unprompted review
Rated 5 out of 5 stars

90th Birthday present

Got a VIP hamper for my mother's 90th birthday. This was delivered on time, packaged robustly. My mother thoroughly enjoyed the hamper. Good quality. Would use again, thank you.

5 March 2021
Unprompted review
Rated 5 out of 5 stars

Lovely idea for thank you, celebration or just 'I miss you!'

Ordered an 'afternoon tea with Marc de Champagne Truffles & juice' as a thank you gift for my parents. Signed up to the newsletter initially which gave me a code for 10% off which was nice.

Wanted a hamper that included a bit of everything, especially the drinks. My poor mum didn't have a clue what "she" had ordered when the box arrived. She understood when she read the card. Ordering process was very easy, I like the step by step section on the website to pick your basket type, any extras etc. Easy to type out the thank you card that was going to be provided. Checkout very smooth, good to pick your delivery day and lots of information provided about delivery day and times via DPD.

My parents were absolutely thrilled with the hamper and it's presentation. You can see how it's packed from the pictures. They said the scones were absolutely gorgeous and clearly fresh. They enjoyed the jam / cream. Said the tea wasn't very strong, quite a mild tea and maybe needed to use two bags per cup. They said the juices were really strong and easily dilutable but still lovely, and the 'shortbread' was more cookie like than biscuit. Overall they really loved it and were very impressed.

I'll definitely be putting another order in from Delimann!

29 January 2021
Unprompted review
Rated 5 out of 5 stars

Surprise cream tea for parents

I ordered an afternoon cream tea (with shortbread added on) for my parents as a surprise. As we can't see them in lockdown and they are missing their grandchildren and me, I thought this would cheer them up. And it totally did the job! They said that the package arrived displayed lovely inside the box. Then they heated their scones and laid out their table and sat down for something a bit different. Everything was absolutely wonderful, the scones were so tasty (and filling - they could only manage one each) and my dad kept piling on the cream. Everything from when I ordered online and receiving email confirmations and then 1hr slot (informed by text) on the day was spot on, and the package was delivered within the 1hr slot time. And I think their hampers are very reasonably priced. I would not hesitate in recommending Delimann to anyone and I will certainly be using them again (probably my Dad's 75th in February). Thank you for cheering them up.

15 January 2021
Unprompted review
Rated 5 out of 5 stars

Wonderful hamper and service

I ordered a cream tea hamper for my 92 year old dad's birthday. Zoe in Customer Service worked closely with me to ensure it got to him on the day, and was wonderfully helpful when I had messed up the address. Dad absolutely loved the basket. He's on his own now and struggling in Covid isolation. The basket made his day and I am so grateful!

15 January 2021
Unprompted review
Rated 5 out of 5 stars

Well done Delliman

Absolutely fantastic service from the Delliman, I've ordered a few times now and have not been disappointed! I'm told the afternoon teas are very tasty, just waiting for someone to order one for me now 😋

13 January 2021
Unprompted review
Rated 5 out of 5 stars

Hampers for a corporate gift

Ordered 34 hampers from Delimann for Christmas presents for our staff. Needed them all delivered on the same date to 34 different addresses with some added extras that we sent down to the company to be included.

Couldn't have asked for a better experience, really helpful staff for what was a fairly complicated request. Hampers were really well received and full of delicious food. Everything arrived on time and to the right places. Couldn't recommend more!

16 December 2020
Unprompted review
Rated 5 out of 5 stars

Birthday gift for a friend!

Ordered as a gift for a friend, she and her family enjoyed it (especially the scones!) and the hamper arrived on time with all the items as described. Will order again! :)

15 December 2020
Unprompted review
Rated 5 out of 5 stars

I ordered deliman afternoon cream tea…

I ordered deliman afternoon cream tea hamper for my sister and she loved it. The packaging was very good, everything was packed separately and good. And the delivery was right on time.

8 December 2020
Unprompted review

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