I have generally had a positive impression of the company; however, I have been consistently disappointed by product availability. Most of the items I need are either out of stock or still in produc... See more
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See what reviewers are saying
Nina at Delicious Ideas Was very Helpful with choosing GF & non Dairy Products that meet our customers expectations She has Great Knowledge of all the products in the Range Free Samples w... See more
Company replied
Whenever I ring up Delicious/Sweet Ideas I am always met with an amazing and friendly and also importantly efficient service. Nina and Becci are just lovely too! We always manage to have a little gig... See more
Company replied
Love working with Delicious Ideas Food Group - Ever since I was 21 they have been super helpful, kind and despite all the obstacles thrown at them, especially recently, have kept their heads above wat... See more
Company replied
Company details
Written by the company
Delicious Ideas Food Group are a food business located in Peterborough, UK. The company supply's food-service sites around the UK with healthy snacks, confectionery and drinks. They also have a large packing division.
Contact info
Unit 2, The Links, Bakewell Road, Orton Southgate, PE2 6BJ, Peterborough, United Kingdom
- 01733 239003
- andy@delicious-ideas.com
- delicious-ideas.com
No history of asking for reviews
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Hasn’t replied to negative reviews
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Constructive feedback
I have generally had a positive impression of the company; however, I have been consistently disappointed by product availability. Most of the items I need are either out of stock or still in production. In addition, I have not been provided with clear or reliable timelines, and when estimated dates are given, they are often inaccurate.
I was also dissatisfied with the level of customer service I received over the phone, as the representative came across as somewhat rude and unhelpful. Furthermore, it has been nearly five months, and I have yet to receive any follow-up communication regarding my inquiry.

Reply from Delicious Ideas Food Group
Disappointing
Out of stocks, driver calling to ask where to put delivery instead of reading instructions, commodity missing had to ask for refund. Wrong pricing on website breaching contract law .....not a great start!!!!
Delicious ideas have great customer…
Delicious ideas have great customer service representatives!
We usually deal with Nina and she is fantastic.
Friendly, informative and usually knows what I need before I do!
Can’t praise her or the company enough.

Reply from Delicious Ideas Food Group
Customer Service is no longer a thing of the past.
From registering, placing the order and getting the products delivered, I was communicated with every step of the way. Products arrived on time and safe and sound. The feedback from my office colleagues regarding the products is excellent, they really enjoyed every product I purchased.

Reply from Delicious Ideas Food Group
Excellent selection of products
Excellent selection of products - exceptionally well packaged :-)
Whenever a new selection appears, the whole office/factory want to sample new items - Pan Asian is a definite hit. Keep up the amazing work :-)

Reply from Delicious Ideas Food Group
Great customer service!!
Great customer service!!
I’m loving the new Pan Asian range it’s amazing 💜

Reply from Delicious Ideas Food Group
Noel it’s a star
Great costumer service!!!
Very helpful and always on it, for our bussiness worked as a spot on.
Noel it’s a star and couldnt expect nothing more, very helpful and understandable.
Delicious ideas online catalogue is…
Delicious ideas online catalogue is very helpful and easy to find details and information to make your choices to order and the telephone ordering is great way to order as the staff are helpful and the products are a good quality. Really pleased with this service.

Reply from Delicious Ideas Food Group
Great Customer Service!
The customer service that I have experience has been brilliant. All staff answering the phones have been happy to help with Nina and her team being quick to respond to any queries.
Their product knowledge has helped tailor our orders to maximum effect.

Reply from Delicious Ideas Food Group
Great company
Wide range of high quality products for affordable prices and great customer service!
Regular buyer, never had any issue with products or deliveries.
Should any question come up Nina is always there to help

Reply from Delicious Ideas Food Group
Nothing is ever a problem when calling…
Nothing is ever a problem when calling Nina for my order she always cheerful and very helpful. She’s patient and considerate when inquiring about a product I’ve not used before well done Nina and team.

Reply from Delicious Ideas Food Group
Excellent Service
On a monthly basis I contact Delicious Ideas for an order, I am always met with such great customer service . Nothing is ever an issue and the products we receive are great quality and delivered in a timely manner.
As a side note , my dealings with the company always seem to be through Nina . Nina is without a doubt an absolute gem to deal with . Always so helpful and diligent and is a joy to work with.

Reply from Delicious Ideas Food Group
Brilliant customers service
Brilliant customers service , excellent products to choose from .

Reply from Delicious Ideas Food Group
Been using Delicious Ideas for years…
Been using Delicious Ideas for years and their customer Service has always been exceptional. Shout out to the lovely Nina, always friendly and supportive and nothing is ever too much.

Reply from Delicious Ideas Food Group
Delicious Ideas
Nina at Delicious Ideas
Very helpful with a fussy site
Amazing knowledge of products, prices and pack sizes
Great customer service

Reply from Delicious Ideas Food Group
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