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DELAGeM Reviews 17

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TrustScore 2.5 out of 5

2.5

Jewelry Store
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Company details

  1. Jewelry Store
  2. Costume Jewelry Shop

Written by the company

DELAGéM is your ideal jewelry store. We have over 500 models of all styles of jewelry – from classic pearl earrings, to anklets and popular crystal jewelry.

Contact info

2.5

Poor

TrustScore 2.5 out of 5

17 reviews

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2-star
1-star

Replied to 50% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Total scam

Total scam! About 2 weeks before Christmas I came across an ad on Facebook for these beautiful Hummingbird ornaments, saying delivery beforeXmas (I know. Red flag.) The website is set up in a way that when I tried to check out my cart, new offers kept popping up. I tried to just exit but instead ordered 23 more ornaments! There was no option to cancel. I reached out to customer service. We sent about 20 emails back no forth, talking to a different person each time. They offered a$5 refund. Then a $12 refund. But after warning them that I would report to my bank as fraud, then they refunded the entire amount of $121. I left it at that. 2 weeks go by and the ornaments come. The ornament is so fake and not at all what was in the picture! Thank goodness they were free. I wouldn't have paid $5 for it.
Stay away from this site. Its a total scam.
I wish I could upload the pictures!

3 January 2026
Unprompted review
Rated 1 out of 5 stars

If I could give this company a -0 I…

If I could give this company a -0 I would. The hummingbird ornament looks nothing like the picture, it’s a cheap piece of plastic with hummingbird pictures. Buyer beware of this company!!

28 November 2025
Unprompted review
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Reply from DELAGeM

Hi
You have clearly mistaken us for someone else. We do not sell ornaments; we sell jewelry. We do not offer a product like the one you describe.

Rated 2 out of 5 stars

Beautiful earrings, could ensure safer packaging

The earrings are very nice, but the packaging was done very carelessly. The wrapping was decent but when I opened the box, the earrings were just floating around in the box and the pearls had some minor scratches from rubbing against one another. The scratches weren’t bad enough to warrant a return, but it just dampened my excitement.

6 March 2024
DELAGeM logo

Reply from DELAGeM

Hello, dear Sue. Thank you for your feedback. We're truly sorry that your experience with DELAGéM has left you disappointed.

We'll be reaching out to you via email to offer compensation options for the inconvenience caused.

Unfortunately, the packaging of the Les Meres brand, from which you ordered earrings, is designed in such a way that the earrings are indeed loosely placed in the pouch within the box and not secured.

We will certainly consider what we can add to the Les Meres packaging to ensure that the jewellery is secured during transportation. We always strive to package orders as carefully as possible.

Rated 5 out of 5 stars

Simple, quick, easy

Easy, uncoplicated payment. Product arrived within the given timeframe in perfect condition. I would purchase again. Thanks alot

15 November 2023
Rated 5 out of 5 stars

A five star company.

The communication, help, advice and back up were excellent. I cannot fault this company. The jewellery was delivered quickly and we’re quality items.

31 May 2023
Rated 5 out of 5 stars

Everything is fine

Everything is fine, service and delivery. Nice packaging. I know that I am a demanding customer )) thank you for your patience! Ant. S.

17 June 2023
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