Advertised free transfer in but still charged me. Not trustworthy. Very poor platform with lots of limitations. Very immature compared to other brokers that I use.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
A good broker, just one thing to complain: why don't release a double counter: yearly p&L, and overall p&l ? It's simple.. just 10 source code ;) I also like the simple web interface The most imp... See more
Company replied
I’ve had a very positive experience with DEGIRO. The platform is easy to use, fees are competitive, and buying and selling investments is straightforward. I also appreciate the wide range of markets a... See more
Company replied
Degiro does what it promises: give you access to many markets with a low commission price. No copy trading and no click bait stuff. I think is what an investor need, if you think you need useless stuf... See more
Company replied
Company details
Written by the company
Fondata nel 2008 ad Amsterdam, DEGIRO è diventato uno dei broker online più grandi e affidabili d’Europa. Oggi, oltre 3 milioni di clienti in 16 Paesi europei si affidano alla nostra piattaforma ad alte prestazioni per investire a livello globale a costi contenuti. Gli investitori possono accedere a più di 45 mercati in 30 Paesi e a un'ampia gamma di prodotti di investimento, tra cui azioni, ETF, obbligazioni, opzioni e futures. In diversi mercati, come Paesi Bassi, Spagna, Francia, Germania, Italia, Irlanda, Portogallo e Grecia, i clienti possono anche investire in criptovalute. Questo permette agli investitori di costruire portafogli diversificati in un unico conto. La nostra piattaforma combina una tecnologia di trading innovativa con un'assistenza clienti personalizzata via telefono ed e-mail nelle lingue locali. Che tu sia un principiante o un investitore esperto, puoi beneficiare di prezzi trasparenti, strumenti affidabili e un'esperienza di investimento semplice e chiara. Come parte di flatexDEGIRO Bank SE (ISIN: DE000FTG1111, Ticker: FTK), combiniamo una tecnologia innovativa e intuitiva con la stabilità finanziaria di un’infrastruttura di brokeraggio leader in Europa. Il nostro impegno per il valore, l’affidabilità e la qualità del servizio è stato riconosciuto con oltre 100 premi internazionali. DEGIRO continua a supportare gli investitori fornendo soluzioni efficienti, trasparenti e intuitive per aiutarli a raggiungere i propri obiettivi finanziari con fiducia. Investire comporta un rischio di perdita. Questo non è un consiglio di investimento.
Contact info
Rembrandt Tower - 9th floor Amstelplein 1, 1096 HA, Amsterdam, Netherlands
- +390694801507
- clienti@degiro.it
- degiro.it
4.4
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Avoid - Terrible Customer Experience
After being a loyal customer for several years, from one day to the other and without telling me exactly why, DeGiro told me they were closing my account and were giving me 2 months to close all my positions. This came as a great cost to me as it forced me to sell certain positions at the wrong time and to transfer the others at significant cost to another broker. They never gave me the reason. Terrible customer service. Avoid DeGiro like the plague!
6 June 2024
Unprompted review
Excellent service overall
4 June 2024
Unprompted review
Easy and convenient
30 May 2024
Unprompted review
very trustable and easy use
16 April 2024
Unprompted review
Excelent service
27 March 2024
Unprompted review
overall great
Been using it since jan21,
very low fees,
simple but effective and sufficiently detailed interface,
customer service always good,
certainly better than my brick and mortar banks..
7 March 2024
Unprompted review
easy and practical to use
Great app, whit all needed functions.
The only problem with the broker is that it changes its pricing policy frequently, making it difficult to make long-term plans.
4 March 2024
Unprompted review
Amazing App
Useful App with all main features to enter in the trading online world
14 February 2024
Unprompted review
Fantastic platform
Fantastic platform, with many opportunities. Very easy to use. Low fare.
1 February 2024
Unprompted review
Very easy platform and low fees
13 December 2023
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Lack of options on UK and USA stoks
Lack of options on UK and USA stoks. I hope these will be available in the future. For the rest is perfect
29 November 2023
Unprompted review
Reply from DEGIRO
Dear Marco,
Thank you for your review! We appreciate your feedback and will take it into serious consideration.
Kind regards,
DEGIRO
Very easy and user friendly broker
Very easy and user friendly broker. Perfect for beginners and long term investors.
17 November 2023
Unprompted review
Reply from DEGIRO
Buongiorno Matteo,
Grazie per la recensione a 5 stelle.
Lo apprezziamo molto!
Cordiali saluti,
DEGIRO
one of the best broker online
8 November 2023
Unprompted review
Reply from DEGIRO
Buongiorno Alberto,
Grazie per la recensione a 5 stelle.
Lo apprezziamo molto!
Cordiali saluti,
DEGIRO
Reply from DEGIRO
Gentile Cliente,
Grazie per la sua gentile recensione e il suo feedback! Faremo del nostro meglio per continuare così.
Cordiali saluti,
DEGIRO
easy to understand and use
easy to understand and use, lots of material by Degiro and by other content creators to support you during the process
2 November 2023
Unprompted review
Reply from DEGIRO
Gentile Max,
Grazie per la sua gentile recensione e il suo feedback! Faremo del nostro meglio per continuare così.
Cordiali saluti,
DEGIRO
Very good platform
29 October 2023
Unprompted review
Reply from DEGIRO
Hello Gian,
Thank you for the 5-star review. We greatly appreciate it!
Kind regards,
DEGIRO
It's a clear and transparent platform
It's a clear and transparent platform, easy to use and without any push messages.
26 October 2023
Unprompted review
Reply from DEGIRO
Dear Antonello,
Thank you for your kind message! We will do our utmost to keep it up.
Kind regards, DEGIRO
Degiro does what it promises
Degiro does what it promises: give you access to many markets with a low commission price. No copy trading and no click bait stuff. I think is what an investor need, if you think you need useless stuff then go to etoro and do some copy trading. It's been 4 years now and I am very satisfied with degiro, not going to change it.
12 October 2023
Unprompted review
Reply from DEGIRO
Gentile Marco,
Grazie per la sua gentile recensione e il suo feedback!
Faremo del nostro meglio per continuare così.
Cordiali saluti,
DEGIRO
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.