Decorsdeluxe Reviews 

1,617
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Evaluating 1,339 reviews, most reviewers were somewhat happy with their experience overall. Customers found the website clear, concise, and very easy to use, with many appreciating the straightforward ordering process and intuitive design. The prices were frequently highlighted as good or excellent, often combined with free postage, making purchases feel like great value for money. Many also noted accurate product descriptions and a smooth checkout experience. However, some customers also noted significant issues with product information, with some items lacking sufficient detail or size guides, leading to uncertainty about their purchases. A number of people experienced long waiting times for orders, with some reporting no delivery or receiving incorrect items, such as a fan instead of an air conditioner. There were also concerns about customer service, including reports of unresponsive customer service and products not matching website images.

What people talk about most

Product

Clients share ambiguous opinions on product quality and accuracy of descriptions. Many reviewers report... See more

Order

Customers had ambiguous experiences with order, with many reporting significant issues such as items not... See more

Price

Reviewers mention ambiguous feedback about price, with many expressing satisfaction with good prices,... See more

Website

Users describe ambiguous interactions with the website, with many expressing concerns about its clarity and... See more

User experience

Consumers generally report a positive user experience, highlighting the ease of placing orders and navigating... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great price for a 1200 btu air con unit. Purchase was easy but never received the 10% discount at checkout for signing up? No details on estimated delivery which was disappointing

Rated 4 out of 5 stars

The checkout process is all good and everything was really easy to do. However, i am only giving 4 stars because i donot have an estimated date on when i will receive the product. This creates an infi... See more



Contact info

3.5

Average

TrustScore 3.5 out of 5

2K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 28% of negative reviews

Typically replies within 1 week

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3.5

All reviews

(1,617)

1,586 reviews in the last 12 months

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Rated 1 out of 5 stars

We Ordered an aircon unit still hasn’t…

We Ordered an aircon unit still hasn’t been shipped although website still states next day delivery, wasn’t clear on where item would be coming from but we are now entering another heatwave and still no aircon unit no updates as to when this will be shipped starting to believe it is a scam if I’m honestly

5 July 2026
Unprompted review
Rated 1 out of 5 stars

external hard drive that did not work

Bought an external hard drive that did not work at all. Sent three emails to their customer support on 19,21,23.6.2026 hoping for their help. They did not reply. In retrospect, price was too low. It seems it was a scam. Beware.

19 June 2026
Unprompted review
Rated 1 out of 5 stars

Total SCAM with the product I purchased…

Total SCAM with the product I purchased from them. 128TB SSD drive which became totally BOGUS after copying files and finding out the storage capacity and excruciatingly slow speed, I determined I had gotten duped. The 128TB SSD was actually 64-128GB. Definitely got ripped off with this purchase. Wrote the company for a replacement or FULL refund. As you can imagine, I received no response. DO NOT BUY FROM THIS COMPANY...!!!!

5 July 2026
Unprompted review
Rated 2 out of 5 stars

Main result? Useless emails.

After we placed our June 19 order until it finally arrived on July 3, we received a total of 9 emails from DD, all contradictory. First they shipped it, then they processed the order (!), the next was a customer satisfaction survey (!), then they repeated except the 6th was an ad. Then, several shipping notices, but the tracking link took you back to their website. I gave 2 stars rather than 1 because it did finally arrive.

19 June 2026
Unprompted review
Rated 1 out of 5 stars

TOTAL SCAM

Bought an external solid state drive for my computer. When it arrived it was defective and absolutely useless. Asked for return authorization via the web site, and by email. Radio silence.

This outfit sells cheap Chinese junk. TOTAL SCAM.

1 July 2026
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers . Ordered the air conditioning unit , it just got delivered - it's cheap air evaporation unit - nothing to do with air-condition.
It also seems that the box was opened before , the back door of the unit were previously opened and not closed properly - snap tabs not in place .

Regardless that , it's not what they advertised at all and not what I bought.

Looking at the reviews they dropped from over 4.5 stars when order wasade to 3.8 at the time of typing this message- in space of 10days . i can see that all positive reviews are either fake , or people posted them for small discount. Look at all negative comments and reviews , they sell things that physically don't exist , 128 TB ( terabytes!!!) ssd , air conditioners that are cheap evaporation units.
Scam scam scam . Do not order anything from them .

5 July 2026
Unprompted review
Rated 1 out of 5 stars

Please avoid!!

Please avoid!!! Much like many other people on here, I ordered the 12000 BTU AC unit on 23 June. Upon placing the order the email receipt was in Australian Dollars. This is the first red flag. Once the tracking details were provided I could see this is arriving from China. I’ve had similar issues in the past. The product still hasn’t arrived and the customer service is simply not replying to me. I tried calling but no one picks up. Based on what I’ve seen here I think the item will arrive (God knows when), but it certainly won’t be a useful, valuable AC unit and instead will be a regular fan. I regret purchasing from here and will raise a dispute with my bank to charge this transaction back. PLEASE AVOID! I hope this review saves someone

5 July 2026
Unprompted review
Rated 1 out of 5 stars

I would not even give one star think…

I would not even give one star think this company is definitely a scam
Like other customers I purchased what I thought was a portable air con unit I got sent a cheap fan 😡
I my self tried cancelling my order in the beginning but got no reply
The customer service is horrendous they don’t reply to emails the phone line dose not work
How can I return this item and get a refund if they don’t respond
I spent £ 230 on a cheap fan i could of got from any store
Please please do not use this so called company 😡😡😡😡

5 July 2026
Unprompted review
Rated 1 out of 5 stars

This company is a scam AVOID do not…

This company is a scam AVOID do not use!!!!
I ordered an air conditioning unit on the 21st June. After realising they were not based in the UK I email there contact email to cancel as the order hadnt been processed at that time they never responded I have since emailed them numerous times ( they state the reply in 24 to 48 hours) and they continue to ignore me emails.
item has not arrived and still not shipped
AVOID

21 June 2026
Unprompted review
Rated 1 out of 5 stars

I requested to cancel my order within…

I requested to cancel my order within minutes of placing it, but my cancellation request was completely ignored. The company replied only once with excuses and then stopped responding to my emails. They later claimed the order had been shipped but failed to provide any convincing evidence or proper tracking information. It also became apparent that the company operates from China, which was not clear when I placed the order. Based on my experience, I believe the communication has been misleading and the customer service unacceptable. I would recommend that potential customers do their research and proceed with caution‼️

20 June 2026
Unprompted review
Rated 1 out of 5 stars

Ordered a Portable Air con unit

Ordered a Portable Air con unit. Received a fan instead, they agreed it was their mistake and said they would send what I ordered ASAP. Over 3 weeks have passed and I keep asking for updates but haven't had a single response. Starting to think this might be an air con scam during hot weather. My original order was 3 of June.

5 July 2026
Unprompted review
Rated 1 out of 5 stars

The 128 Tb SSD's\

The 128 Tb SSD's arrived after a very long time. Company responses to formatting problems have been ZERO -- no response to 3 attempts through every available channel. The drives will not format. They are useless, and will not even be recognized by my Mac. This is a scam.

26 June 2026
Unprompted review

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