Decor Express Ltd Reviews 

71
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the outstanding overall service and professional handling. Customers frequently highlight the extremely fast delivery times, highly competitive pricing, and wonderful products that make every purchase an absolute pleasure. People note that items arrive properly sealed and well ahead of schedule, meeting all expectations seamlessly. Consumers also appreciate the remarkably intuitive website, the wide selection of hard-to-find items, and the helpful email notifications tracking order progress. Furthermore, buyers consistently recommend the store for its top-quality paint supplies, securely sealed packaging, and reliable communication throughout the entire purchasing journey.

What people talk about most

Delivery service

People report positive experiences with delivery service, highlighting that parcels arrive quickly and are... See more

Product

Reviewers highlight positive aspects of product quality, noting that the paint covered amazingly well and... See more

Price

Clients share positive opinions on price, noting great offers and hard-to-beat deals. Reviewers frequently... See more

Service

Customers consistently note positive experiences with service, highlighting amazing support and an excellent... See more

Order

Users describe positive interactions with order, noting that products arrived very quickly and were properly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great price - a big saving on Little Greene wallpaper - prompt delivery and easy refund process. Would definitely recommend. Only downside was the tracking for parcel didn’t work but customer service... See more

Company replied

Rated 5 out of 5 stars

First time I’ve used Decor Express and the service is amazing. I ordered some Dulux Heritage Sage Green, with other consumables too. All arrived within two days, with properly sealed co... See more

Company replied

Rated 5 out of 5 stars

I placed an order for paint with Decor Express, and I'm really pleased with how everything went. The delivery was speedy, the packaging was excellent, and the prices were hard to beat. I'd definitely... See more

Company replied

Rated 5 out of 5 stars

Ordered little green paint with discount code. Was sent emails to keep me updated on order and delivery. Will definitely order from decor express again.

Company replied


Company details

  1. Paint Store
  2. also in
  3. Building Materials Supplier
  4. Decoration and Interior Design Store
  5. Do-it-Yourself Shop
  6. Hardware Store
  7. Wallpaper Store

Written by the company

Welcome to Decor Express – Your Trusted Paint & Decorating Supplies Specialist At Decor Express, we're passionate about helping you bring your decorating ideas to life. Based in London, we offer a wide selection of premium paints, designer wallpapers, decorating tools, building materials and DIY essentials, all at competitive prices. Whether you're a professional decorator, tradesperson, interior designer or homeowner, we're here to make finding the right products for your project simple, convenient and affordable. **Premium Paints & Designer Wallpapers** We're proud to stock some of the most respected names in the decorating industry, including Farrow & Ball, Little Greene, Benjamin Moore, Paint & Paper Library, Tikkurila and Dulux Heritage. From beautiful interior paint colours and durable specialist finishes to luxury designer wallpapers, our carefully selected range helps you achieve outstanding results in every space. **Everything You Need for Your Project** Alongside our extensive paint and wallpaper collections, we supply professional decorating tools, brushes, rollers, preparation materials, adhesives, hardware, plumbing, electrical supplies and everyday building essentials. **Expert Advice, Great Value & Friendly Service** We believe that excellent customer service is just as important as great products. Our knowledgeable team is always happy to help with product recommendations, paint finishes, colour choices and practical decorating advice. With our London store, convenient online shopping, competitive prices, delivery options and Click & Collect service, we aim to make every shopping experience as straightforward and enjoyable as possible. At Decor Express, we value every customer and take pride in building lasting relationships through reliable service, quality products and genuine care. **Visit us online at www.decor-express.co.uk or at 44–48 Lavender Hill, London, SW11 5RH or 5-6 Lichfield Terrace, Sheen Road, London, TW9 1AS.** We look forward to helping you with your next project!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

71 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(71)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delivered quickly and well packaged

Delivered quickly and well packaged

7 July 2026
Decor Express Ltd logo

Reply from Decor Express Ltd

Thank you for your kind review, Margaret. We’re pleased to hear that your order arrived quickly and was well packaged. We really appreciate your feedback and hope to welcome you back again soon.

Rated 5 out of 5 stars

Well packaged paint

Well packaged paint. Great colours. Quick dispatch.

1 July 2026
Decor Express Ltd logo

Reply from Decor Express Ltd

Thank you for your lovely review. We’re very pleased to hear that your paint arrived well packaged and was dispatched quickly, and that you’re happy with the colours. We really appreciate your feedback and hope to welcome you back again soon.

Rated 5 out of 5 stars

Very good service

Very good service . Fast delivery and great prices . Would definitely recommend .

26 June 2026
Decor Express Ltd logo

Reply from Decor Express Ltd

Thank you for your lovely review. We’re delighted to hear that you were happy with our service, fast delivery and prices. We really appreciate your recommendation and look forward to serving you again soon.

Rated 5 out of 5 stars

Best price look no further.

Best price, fast delivery, friendly & efficient customer service.

24 June 2026
Decor Express Ltd logo

Reply from Decor Express Ltd

Thank you for such a fantastic review, Stephen. We’re delighted that you were happy with our prices, speedy delivery and the service provided by our team. Your kind feedback means a great deal to us, and we look forward to welcoming you back again.

Rated 5 out of 5 stars

Very quick delivery and good…

Very quick delivery and good communication

11 June 2026
Decor Express Ltd logo

Reply from Decor Express Ltd

Thank you for your kind review, Patricia. We’re very pleased to hear that your order arrived quickly and that you were happy with our communication. We really appreciate your feedback and hope to serve you again soon.

Rated 5 out of 5 stars

Excellent service

Excellent service

16 June 2026
Decor Express Ltd logo

Reply from Decor Express Ltd

Thank you for your review, Derek. We’re delighted to hear that you received excellent service from our team. We really appreciate your support and look forward to assisting you again in the future.

Rated 5 out of 5 stars

Great quality of items great customer…

Great quality of items great customer experience easy return process

11 June 2026
Decor Express Ltd logo

Reply from Decor Express Ltd

Thank you for your lovely review, Anna. We’re delighted to hear that you were happy with the quality of the items, your overall experience, and our returns process. We really appreciate your feedback and hope to welcome you back again soon.

Rated 5 out of 5 stars

Product exactly as described and…

Product exactly as described and delivered promptly

2 June 2026
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Reply from Decor Express Ltd

Thank you for taking the time to leave us a review, Thomas. We’re very pleased to hear that the product met your expectations and that your order arrived promptly. We truly appreciate your feedback and hope to welcome you back again soon.

Rated 4 out of 5 stars

Quick dispatch

Quick dispatch. Well packaged.

28 May 2026
Decor Express Ltd logo

Reply from Decor Express Ltd

Thank you for your review. We're pleased to hear that your order was dispatched quickly and arrived well packaged. We appreciate your feedback and look forward to serving you again in the future.

Rated 4 out of 5 stars

Products that i couldn't find anywhere…

Products that i couldn't find anywhere else and delivery service good

7 April 2026
Decor Express Ltd logo

Reply from Decor Express Ltd

Thank you, Claire, for your feedback. We're delighted that you were able to find the products you were looking for and that you were pleased with our delivery service. We appreciate your support and hope to assist you again in the future.

Rated 5 out of 5 stars

Prompt delivery of my tester paints

Prompt delivery of my tester paints, pleased with the service as it was first time using

1 May 2026
Decor Express Ltd logo

Reply from Decor Express Ltd

Thank you for your wonderful 5-star review. We're delighted to hear that your tester paints arrived promptly and that you were pleased with the service, especially on your first order with us. We truly appreciate your feedback and look forward to helping you with future projects.

Rated 5 out of 5 stars

Good price

Good price, very professional packaging used for transportation.
Very quick turnaround

27 April 2026
Decor Express Ltd logo

Reply from Decor Express Ltd

Thank you, Paresh, for your excellent 5-star review. We're delighted to hear that you were happy with our competitive pricing, professional packaging, and quick turnaround time. Your feedback is greatly appreciated, and we look forward to serving you again in the future!

Rated 5 out of 5 stars

Great service .

Products ordered arrived very quickly.

20 April 2026
Decor Express Ltd logo

Reply from Decor Express Ltd

Thank you, Ruth, for your fantastic 5-star review. We're delighted to hear that your products arrived quickly and that you were happy with our service. We truly appreciate your support and look forward to serving you again soon! 😊

Rated 5 out of 5 stars

Thank you for the samples

Thank you for the samples, which were delivered very quickly!

7 April 2026
Decor Express Ltd logo

Reply from Decor Express Ltd

Thank you, Dorota, for your lovely 5-star review. We're delighted to hear that you were pleased with the samples and our fast delivery service. We appreciate your feedback and hope to assist you again soon! 😊

Rated 5 out of 5 stars

Great service

Great service, arrived really quickly

14 March 2026
Decor Express Ltd logo

Reply from Decor Express Ltd

Thank you, Ruth, for your wonderful 5-star review. We're delighted to hear that you were pleased with our service and the quick delivery. Your feedback means a lot to us, and we look forward to serving you again in the future. 😊

Rated 4 out of 5 stars

Speedy service

Good product and delivery was very quick... Item was Excellently packaged as well

19 March 2026
Decor Express Ltd logo

Reply from Decor Express Ltd

Thank you for your kind feedback. We're glad your order arrived quickly and that you were happy with the packaging and product. We appreciate your support and hope to welcome you back soon.

Rated 5 out of 5 stars

Fantastic service

Fantastic service! Couldn’t find anyone that had all the samples I wanted, decor express had them all, delivery was fast and very well packaged! Thank you!

9 March 2026
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Reply from Decor Express Ltd

Thank you so much for your lovely feedback! We're really glad you were able to find all the samples you needed with us. It's great to hear that everything arrived quickly and well packaged too. We truly appreciate your support and hope to help you again soon!

Rated 5 out of 5 stars

Ordered a sample pot of paint which…

Ordered a sample pot of paint which came quickly! Well packaged!

17 February 2026
Decor Express Ltd logo

Reply from Decor Express Ltd

Thank you for your kind review! We're delighted to hear your sample arrived quickly and safely packaged. We hope you love the colour, and if you need anything else, we're always here to help!

Rated 5 out of 5 stars

Excellent range of products

Excellent range of products, quick service and very professional. Young fella at the till was very helpful

11 February 2026
Unprompted review
Decor Express Ltd logo

Reply from Decor Express Ltd

Thank you so much for your kind feedback! We're really glad you enjoyed our product range and that our team made a positive impression. We truly appreciate your support and look forward to seeing you again soon!

Rated 5 out of 5 stars

Really fast

Really fast

31 January 2026
Decor Express Ltd logo

Reply from Decor Express Ltd

Thank you for your review! We're happy to hear you were pleased with the speed of our service. We appreciate you taking the time to share your experience.

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