The Ghost 2.0 case I bought for my S25 Ultra is the best designed case I've ever owned. It looks great and it has super strong magnets and one of the few that also works with all magsafe accessories i... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Replied to 93% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Been enjoying the products purchased... thank you so much
Not only do they make great products, they have solved every issue to the best possible case whenever I’ve had issues.
Love it.
My basically brand new s23 ultra fell over 15meters of height in Turda Salina Romania (A romanian salt mine)
And the grip case with the LTT skin literally didn't even get a scratch, same with my phone. no damage at all.
The quality is great and the packaging makes me feel like i am unboxing a porsche
Customer support fast to respond, empathic and actually helpful.
Products reasonably priced and qualitative.
Original and honest brand.
Dbrand has stellar customer service! I made a mistake with my order and even though it was 100% my fault they made it right within 24 hours. This is a company that can be trusted to go above and beyond to make their customers happy.
I've been a Dbrand customer for a while now, and they continue to impress me with every order. I've purchased multiple cases from them and the quality has been consistently outstanding.
My most recent purchase was a controller attachment for the Nintendo Switch 2, and it works perfectly. What really stood out this time was the fulfillment speed. I placed my order at 8 AM and it was processed and ready to ship before noon the same day for international shipping. That's exceptional.
From product quality to the shopping and shipping experience, Dbrand delivers at every step. Highly recommend this company and everything they make.
I ordered a few years ago, and after some big scratches that were thankfully caught by the skin instead of the actual laptop, it was time to reorder. I even got the same design as back then, and was pleasantly surprised that the quality and design improved even more since my last purchase. I could apply it even more easily than before and was overall really happy with it. The little jokes scattered throughout the website and emails really made ordering more fun. Also, shipping to Germany was no issue at all.
I was iffy with the price tag but would without question do it again and recommend it to everybody. You pay a steap price but the quality and experience is premium and worth it
I was skeptical on ordering from a brand i havent really heard of before but once I looked at the products, read reviews I made the quick decision to buy a case for my Samsung zflip7!
The cost was comparable to others on the market however the look and feel of Dbrand cases PLUS the customization of the skins really sold it for me as most of the other cases are black or clear which lets be honest is ugly.
Once getting the case, which was very quick, it was easy to put on and put the skin on too. The packaging was beautiful.
I’d like to thank Robot 039 from dbrand for the excellent support. They were very helpful, professional, and quick in resolving my issue. They followed the situation carefully from start to finish and provided clear and friendly communication throughout the process. Really great customer support and a very positive experience overall.
One of my favorite brands!
Fantastic looking and feeling products, very protective cases and screen protectors, and the best customer service I’ve ever received from an online retailer.
They prioritized my order in the warehouse after I reached out regarding needing things expedited for a trip I was taking! Switch 2 Case!
This is the best screen protector ever! I cant even tell that I have a protector on my phone because it feels like the actual device's screen. Super easy to install with no bubbles and a bonus that it comes with 2! Will recommend all the time and will definitely be a repeat customer 👌
If you get a faulty product its ggs. They have no customer support system its all bots. Manufacture warranty? Unheard of.
If you have an issue with them just call your bank and ask them to chargeback.

Reply from dbrand
They are actually the best company. I love all their cases and use multiple of their skins for all my devices. There's no one that even compares
They have earned my trust and money for life. I own tank cases and killswitch cases and both are amazing in quality!
great products backed by a team of customer service robots that largely make it right when a human has issues
Very helpful and very quality products. I use them for everything that I can.
Good quality case, and replaced the part that broke. Thanks!
The Ghost 2.0 case I bought for my S25 Ultra is the best designed case I've ever owned. It looks great and it has super strong magnets and one of the few that also works with all magsafe accessories including rectangular ones due to how they designed it. And the moment I had an issue with it dbrand sent me another one free of charge. Can't beat the case or their amazing customer service. Other than their forced snarky/quirky/rude persona. I'm not a fan of that.

Reply from dbrand
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.