Daylight Company  Reviews 

1,391
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 254 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and excellent design of the products, finding them sturdy and well-made for various uses like crafts and reading. Many appreciate features such as adjustable brightness and magnification, which significantly improve visibility. The ordering process is easy and efficient, with quick processing, timely delivery, and a helpful website. However, some customers noted issues with product reliability, including items failing or not working consistently. Others experienced a lack of communication regarding order and delivery details, leading to delays or unreturned calls from customer service.

What people talk about most

Product

Consumers find products to be positive, with many reviewers praising the excellent quality and functionality... See more

Quality

Reviewers mention positive feedback about quality, with many describing products as excellent, well-made, and... See more

Delivery service

People report positive experiences with delivery service, often highlighting quick and speedy delivery times,... See more

Order

Customers consistently note positive experiences with order, highlighting the simplicity of the ordering... See more

User experience

Customers had positive experiences with user experience, finding products easy to assemble, charge, and use,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been dithering for some time in whether it is worth getting a daylight lamp. As a tailor I need good lighting for drafting patterns, colour and pattern matching and hand sewing. The very dark aft... See more

Rated 5 out of 5 stars

I have older eyes and need reliable lamps for my hobbies like quilting and counted cross stitch. My new lamp arrived just as my old one was going out, so it was timely and exactly what I needed. Great... See more

Rated 5 out of 5 stars

I bought a lamp from the Daylight Company for my elderly mum, who suffers from age-related macular degeneration. I/we are very satisfied. The lamp is sturdy, has a perfect size, and is very sui... See more

Rated 5 out of 5 stars

First time shopping with The Daylight Company. Really chuffed with the wafer thin light pad and my magnificent pro magnifying lamp. Top notch quality. Would highly recommend their products and service... See more



Company details

  1. Lighting Manufacturer

Written by the company

The leading market innovator in task lighting since 1987. Founded in London, we were borne out of a need to replicate natural daylight indoors 💡


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 18% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.5

All reviews

(1,391)

262 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic lights

Fantastic service, easy to order and track delivery. The two lights I ordered are exactly right for the job. I would happily use The Daylight Company again.

16 January 2026
Rated 4 out of 5 stars

I appreciate the discount that you gave…

I appreciate the discount that you gave me on a replacement light.
The light that failed was used very little. At the price of this light it should last much longer than it did.
I have 2 others that are well over 5 years old and they are going strong. I also have 2 of the slim line lamps and they work well.

8 January 2026
Rated 5 out of 5 stars

Happy to recommend

This light was recommended by a sight loss charity for my Dad. He’s very pleased with it and I think I’d like one for my crafting hobbies.

10 January 2026
Rated 5 out of 5 stars

Excellent light quality

Easy to use website, lamp is excellent, daylight full strength makes reading a pleasure and the lower light levels are good for a general lighting of the room.

10 January 2026
Rated 5 out of 5 stars

Daylight Company is Great!

I have older eyes and need reliable lamps for my hobbies like quilting and counted cross stitch. My new lamp arrived just as my old one was going out, so it was timely and exactly what I needed. Great website, easy ordering, excellent delivery and no problems at all.

9 January 2026
Rated 1 out of 5 stars

If I could give this zero stars

If I could give this zero stars, I would. I purchased a Slimline Floor three years ago. It is now blinking, which I assume means it is done. I do not need a strobe light. Advertisement says 50,000 hours of service, which means I would have had to have used it for 121 hours per day. At the least, I deserve a prorated refund of $175 for the 6000 hours I have used it (88% refund based on a $200 price tag). At the most, I deserve a full refund for false advertising. The phone number goes to fast busy, and I have received no response from my online contact form.

19 January 2026
Unprompted review
Rated 5 out of 5 stars

Anita craft lamp

This is a beautiful craft lamp, and the amount of brightness is great, just one thing that I would change, is the size of the magnifying glass, it needs to be bigger. Hope someone from the daylight company reads this.

15 January 2026
Unprompted review
Rated 5 out of 5 stars

I am severely sight impaired which is…

I am severely sight impaired which is why I need this light so I can see my food when I eat. Assembly was very easy without having to try to read the instructions. The light looks good and has a decent brightness range and is easy to use. Delivery was acceptably fast. Recommended.

2 January 2026
Rated 5 out of 5 stars

Prompt delivery

Prompt delivery. Easy to assemble.
Easy to operate and lovely that I can choose tone of light. A revolution.

2 January 2026
Rated 5 out of 5 stars

Top notch quality

First time shopping with The Daylight Company. Really chuffed with the wafer thin light pad and my magnificent pro magnifying lamp. Top notch quality. Would highly recommend their products and service. Well packed and speedy delivery too.

2 January 2026

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