Daylight Company  Reviews 

1,390
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 255 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the excellent quality of their products, especially the lamps, which are described as sturdy, well-made, and offering various light color and brightness options. Customers appreciate the ease of ordering through a great website and consistently highlight the excellent and speedy delivery service, often noting that items arrived on time and well-packaged. Many find the products perfect for hobbies like quilting, cross-stitch, and reading, with some specifically mentioning the benefits for those with visual impairments, making tasks easier and more enjoyable. However, some people mentioned issues with product durability, such as a pole snapping or a charging unit failing after minimal use, and a few experienced problems with customer service regarding proof of purchase or inconsistent light functionality. There were also occasional complaints about a lack of communication regarding order confirmation and delivery tracking, leading to uncertainty about arrival times.

What people talk about most

Product

Consumers find products to be positive, with many reviewers praising the excellent quality and functionality... See more

Quality

Reviewers mention positive feedback about quality, with many describing products as excellent, well-made, and... See more

Delivery service

People report positive experiences with delivery service, often highlighting quick and speedy delivery times,... See more

Order

Customers consistently note positive experiences with order, highlighting the simplicity of the ordering... See more

User experience

Customers had positive experiences with user experience, finding products easy to assemble, charge, and use,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been dithering for some time in whether it is worth getting a daylight lamp. As a tailor I need good lighting for drafting patterns, colour and pattern matching and hand sewing. The very dark aft... See more

Rated 5 out of 5 stars

I have older eyes and need reliable lamps for my hobbies like quilting and counted cross stitch. My new lamp arrived just as my old one was going out, so it was timely and exactly what I needed. Great... See more

Rated 5 out of 5 stars

I bought a lamp from the Daylight Company for my elderly mum, who suffers from age-related macular degeneration. I/we are very satisfied. The lamp is sturdy, has a perfect size, and is very sui... See more

Rated 5 out of 5 stars

First time shopping with The Daylight Company. Really chuffed with the wafer thin light pad and my magnificent pro magnifying lamp. Top notch quality. Would highly recommend their products and service... See more


Company details

  1. Lighting Manufacturer

Written by the company

The leading market innovator in task lighting since 1987. Founded in London, we were borne out of a need to replicate natural daylight indoors 💡


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 18% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,390)

261 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Daylight floor lamp…

I have wanted one of your lamps for years for my crafting. I received my order quickly. It was easy to put together and the lighting is amazing!

20 March 2026
Rated 5 out of 5 stars

Excellent product, shipper could do better

Product is just what I needed and easy to order. And fortunately, it was well packed. The only issue did not have to do with company, but with the shipper - box had been dropped on its corner, deforming up to 1.5 inches of the outer box, inner box and the pulp liner which held the lamp. Fortunately, no damage was done to the lamp, but if it had dropped on the other corner there could have been damage.

18 March 2026
Rated 5 out of 5 stars

A brilliant service

A brilliant service. Helpful and friendly people when I sent an e-mail. The parcel arrived very efficiently and I am over the moon with the StitchSmart 2 cross-stitch stand. Daylight are amazing and their stand is 100% great.

Thank you, Sandra

7 March 2026
Rated 5 out of 5 stars

Great for travel

Easy to order, arrived in a very timely fashion, was well packaged, and is a great product – perfect for my need to take with me when traveling.

25 February 2026
Rated 5 out of 5 stars

Good item description and fair price…

Good item description and fair price taking the high quality into account. Seller dealt with the order very promptly. Well packaged. The iQ ESD magnifier lamp is as described and works properly. Highly recommended seller. Thank you very much !

6 March 2026
Rated 1 out of 5 stars

I received a lamp and did not like it

I received a lamp and did not like it. I had to return it at my cost! the company said they would only refund me if they could resell it. After waiting a LONG time, they said it was damaged and would not send evidence of such. then they said they would start a case and I would have to wait 25 days for a decision of shipping it back to me or giving me a refund. After that LONG period of time, they came back and said they would do neither and I would have to contact my credit card that I paid with. ALL of which was SO WRONG AND FRUSTRATING.

3 December 2025
Rated 5 out of 5 stars

Absolutely super lamp

Absolutely super lamp. The lead is also much longer than expected and falls easily to the floor and across to my plug. The light itself is excellent. Three different settings. The top one does create a daylight atmosphere. Have recommended to other Macular degeneration suffer sufferers.

23 February 2026

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