Daylight Company  Reviews 

1,390
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 258 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and functionality of the products, finding them well-made and effective for various tasks like hobbies and reading. Many appreciate the thoughtful design, ease of use, and the ability to adjust light settings to suit their needs, especially those with visual impairments. The ordering process is frequently described as easy, and the delivery service is often highlighted for its speed and efficiency. However, some customers experienced issues with product durability, such as lamps breaking or adapters failing after a short period. There were also occasional concerns regarding communication about delivery, with some not receiving tracking information or order confirmations.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the excellent quality, design, and... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the excellent product quality and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the quick and timely... See more

Order

Consumers find the ordering process to be positive, with many describing it as simple, easy, and smooth,... See more

User experience

Users describe positive interactions with user experience, highlighting that products are excellent, well... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been dithering for some time in whether it is worth getting a daylight lamp. As a tailor I need good lighting for drafting patterns, colour and pattern matching and hand sewing. The very dark aft... See more

Rated 5 out of 5 stars

I have older eyes and need reliable lamps for my hobbies like quilting and counted cross stitch. My new lamp arrived just as my old one was going out, so it was timely and exactly what I needed. Great... See more

Rated 5 out of 5 stars

I bought a lamp from the Daylight Company for my elderly mum, who suffers from age-related macular degeneration. I/we are very satisfied. The lamp is sturdy, has a perfect size, and is very sui... See more

Rated 5 out of 5 stars

First time shopping with The Daylight Company. Really chuffed with the wafer thin light pad and my magnificent pro magnifying lamp. Top notch quality. Would highly recommend their products and service... See more


Company details

  1. Lighting Manufacturer

Written by the company

The leading market innovator in task lighting since 1987. Founded in London, we were borne out of a need to replicate natural daylight indoors 💡


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 18% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,390)

261 reviews in the last 12 months

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Rated 5 out of 5 stars

The sewing light came well packaged and…

The sewing light came well packaged and suits most of my needs well. The only improvement would be to have a clip to hold my paper pattern rather then something to hold my phone as I do not use patterns on my phone. I have had to buy a flexible cable with a clip on to attach to the pole.
Love the strong spot on the magnifying glass.

14 April 2026
Rated 5 out of 5 stars

Replacement Power supply

Ordered a replacement power supply unit for my light.

Nice to see companies offer this service rather than risk potential issues with those sourced from large internet based retailers.

item arrived on time as per delivery schedule

3 April 2026
Rated 5 out of 5 stars

We are pleased with the Twist to Go 2

We are pleased with the Twist to Go 2
Rechargeable lamp which we use for doing jig saw puzzles. The purpose of lamp was to reduce glare from the varnish under ordinary light which it has helped towards.
We have not timed battery but we are satisfied.

20 March 2026
Rated 5 out of 5 stars

Positive experience

The website worked well, the order came promptly and was well packaged and the light, Lumi, is wonderful. I’m using it over my fabric cutting table and there are no shadows anymore.

31 March 2026
Rated 4 out of 5 stars

Good products

Thanks to the reactivity of the customer service of the Daylight Company, my 2 parcels got delivered at last.
Thanking you

12 March 2026
Rated 5 out of 5 stars

Slimline daylight lamp

The light was delivered quickly. It was easy to put together, instructions supplied were good. The light is excellent and makes separating close colours very easy when I am stitching. It also looks very stylish in my room.
Thank you!

2 April 2026
Rated 1 out of 5 stars

Wrong item sent 2x

26 March 2026
Daylight Company  logo

Reply from Daylight Company

Hi Susan, Thank you for taking the time to leave feedback. We're sorry to hear about your experience and understand why you are disappointed. We have sent you an email so that we can further look into this issues. - Daylight company

Rated 4 out of 5 stars

Good and bad…sadly.

Beautiful lamp and fantastic delivery service,protection during transit excellent BUT let down by communication as this was dreadful. Emails and phone unanswered.

31 March 2026
Rated 5 out of 5 stars

a good company with excellent products

This is such a good company to purchase from. The range of lamps is excellent and ordering couldn't be easier.
The lamp was well packaged and straightforward to assemble.
The only thing I would say is it would be nice to have a message to say when the item will be delivered.

27 March 2026

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