David Lloyd ClubsReviews 

I just want to say a massive thank you to Madison from the Member Support team. Having got myself into some financial difficulties and encountering issues with my David Lloyd membership, Madison went above and beyond to see what she could do to support me. With the compassion she showed, she took the time to speak to her manager and resolve my situation. I can't thank her enough for helping out, so thanks again Madison!

DL Kidbrooke gets all the 'big' stuff right; the class timetable is decent, the gym equipment is good, the spa is lovely and the indoor and outdoor pools are great. The biggest bonus by far is the instructors who are amazing; especially Debora Maietta, Rob Baldi, Peter Herbert and John Twamley and Leanne Gilbert ... BUT the club consistently fails to get the day to day running. and operations bit right; for example, if an instructor is on holiday they often fail to schedule a replacement, whoever does the timetable 'forgets'! On top of that the following issues are a source of annoyance to a lot of members:
The yoga studio floor is filthy and never cleaned properly;
Just about every clock in the gym/spa/changing room is wrong or stopped (important to members if you are rushing to a class);
The sauna is quite often not hot enough;
The ice bath or ice shower is often not cold enough;
If the spin teacher is away a virtual class is scheduled which is fine but the tech nearly always fails (screen fails to load properly if at all) -
The rubbish bins are not emptied,
Old bottles left in spa for days,
Water stations/taps often not working;
Water cups in spa not clean or refilled;
Shampoo/soap / lotion dispensers in changing rooms are left empty for days;
TVs in changing rooms are not switched on or are on sports channel (how many women like snooker or motor racing? why can't we listen to the news whilst getting changed?) - feedback given but never listened too by management team.
etc etc - I could go on and on.
Come on DL management team; you need to up your game; these are all easy issues to sort out, you just need to be on top of things and run daily checks.
At £250 per month membership fees you need to be better and provide a full service.

I enjoy coming in the gym and my Personal Trainer keeps me motivated during my sessions

I have been a member for many years and love it , the instructors and staff are amazing and the club is fantastic

Very nice staff,
Always makes members feel welcome
Making everyone feel positive.

Great classes with lovely teachers, and inspiring PT training and all in great surroundings

I use outdoor pool all year round, but I am no longer able to warm up and dry due to our sauna being removed. Extremely upset about that. I visit on off peak times

Excellent facilities and very professional organisation and management and highly professional staff.

I love DL, love the classes and the gym!

I love my psycho PT katja - good workout but really fun.

BOTH THE ski Ergs are STILL OUT after 2 weeks. These form a huge part in my workouts PLEASE get them fixed ASAP- thank you

Best experience ever! Been a member for over 1 year, and went almost every day. Staff are all friendly and professional, quick to respond. Instructors are fun and nice to members. Very glad that I joined.

Love coming to David Lloyd's as do my children, we use the kids clubs the staff are all lovely and great with the kids :)

I absolutely love my aquarobics classes at David Lloyd. I've made lots of friends and its great exercise. Amazing instructors who make the classes interesting.

I enjoy my classes with excellent instructors

I really value my David Lloyd membership. As a family it gets us up and moving and doing things together. My daughter’s tennis and swimming lessons are the best part as she has made so much progress over two years. I would like the Ipswich club to offer Padel and more yoga type classes as well as spa facilities like some of the other local clubs. The cost is quite high. But still five stars from me. Also Ipswich has lovely staff :)

My home club is falling apart. Roof leaking affecting the use of the indoor courts. The outdoor courts are either split on the top courts or the playing service on the bottom courts is creased and both have dead spots. Its embarrassing. Other clubs are spending money Bolton is trying to put a plaster on a gunshot wound. The club smells of sewage most of the time. The staff are lovely but until some money is spent they're fighting a loosing battle. There's not one club in the David Lloyds chain that I've visited is worse than Bolton I'm ashamed to say.
I only gets 1 star due to the bar staff and reception.

Zayd has put a lot of effort into helping me define and start on my goals. Reception staff fantastic smiley people.

Been a loyal member of David Lloyd Cheadle for over 28 years….its a little haven in the current world we live in and as a family we are most grateful to the Cheadle club.
However, recently I had a query with my daughter’s renewal and spoke with various people.
Eventually, it was Lucy Bull from Membership support who sorted it all out most quickly and professionally. We are so grateful for her time, help, and support.
Lucy taught our daughter to play tennis when she was around four years old and now she’s 24 and still plays tennis at DL regularly!
Thanks Lucy.

Loving my sessions with PT Stef Mikelson.
Helping me to regain my confidence after a long period of incapacity.
Stef has understood what I needed from the first time we met.