David Astburys Reviews 376

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 130 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, helpfulness, and proactive approach, making interactions pleasant and productive. The service provided is consistently highlighted as excellent, with many people appreciating the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience. However, some customers also noted occasional issues with property management, feeling they had to do more chasing for resolutions. Additionally, a few other people felt that some agents were rude or that their concerns were not respected.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the professionalism, efficiency,... See more

Service

Customers had positive experiences with service, often highlighting the excellent support and efficiency of... See more

Response time

Reviewers mention positive feedback about response time. Customers consistently praise the prompt, clear, and... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's professionalism,... See more

User experience

People report positive experiences with user experience. Customers consistently highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hi Selda, Elena, Rebecca, Safa, Ollie, Louanna, and Maria, I just wanted to take a moment to reflect on what it’s like working with you guys & how highly professional, responsive, and solution-... See more

Rated 5 out of 5 stars

Thank you to everyone at David Asburys in Crouch End. We used them for renting and then for for selling our flat. The whole team went the extra mile, although we didn' get the price we were hoping fo... See more

Rated 5 out of 5 stars

Elena Sarris is professional in her work and with her knowledge she is helpful in difficult situations that arise. She always tries to meet her clients expectations and she always works over an... See more

Rated 5 out of 5 stars

We had a great time renting with David Astburys. This was mainly due to the fact that our property manager Selda was incredible! She was always so prompt in her replies and really assisted us with eve... See more


Company details

  1. Money & Insurance

Information provided by various external sources

David Astburys is an independent London estate agent offering a personalised service to help with all of your property needs. Search properties in London now with David Astburys.


Contact info

4.8

Excellent

TrustScore 5 out of 5

376 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Good experience very friendly

Good experience very friendly, very professional and considerate thanks to Alejandra and raheem for there help and understanding and good service they provided me they are very outstanding thank you so much.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Alejandra V. - property manager at David Astburys

I used David Astburys just over 4 years ago to rent a property in Crouch End. The team were very efficient and professional when completing the tenancy agreement. However, there were some issues during the course of my tenancy, because they kept changing my property managers without any notice! Despite that, I have a new amazing property manager, Alejandra V., who goes above and beyond to address various problems with my flat! The fridge/freezer in my flat broke down yesterday and as soon as I notified Alejandra, she started the process of contacting the landlord and purchasing a new appliance, which was delivered this morning! I was not expecting this issue to be resolved so quickly, but Alejandra is extremely efficient in resolving problems promptly, she has great communication skills and employs a professional mannerism throughout! I am very happy and satisfied having Alejandra as my property manager 🤩 Overall, the team at David Astburys are very professional. Well done to all the team and keep up the good work! Many thanks again for your service 😊

18 March 2026
Unprompted review
Rated 5 out of 5 stars

This is my first time renting a flat in…

This is my first time renting a flat in London, and I chose David Astburys. So far the experience has been excellent. Safa is my property manager, who is very responsible and responsive. I would highly recommend them.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service and Support

I’ve been very happy with the efficient and thorough service provided by Safa and the rest of the team. They make letting my properties completely hassle-free and deal promptly and professionally with any issues that arise.

15 March 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Having had terrible experiences with other agencies in the past, I’m really pleased to say David Astburys has been fantastic, from start to finish. In particular I need to give praise to Joe, who was the agent helping us to find our new flat and has done an amazing job, and then Alejandra V, our property manager, who has been incredibly involved, helpful and responsive, always ready to support with any issues or questions and being really just excellent at her job. I couldn’t be happier with them both, as well as the agency, really.

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Alejandra is a great property manager

I would generally say David Astburys is a good and reliable agency and I have been for the most part happy with my tenancy with them. The absolute standout however and the reason I’m even interested in leaving a review is my current property manager Alejandra.
She has provided us with absolute 5 star service. She is without a doubt the most responsive and proactive agent I have ever had the opportunity to work with.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Going the extra mile

From start to finish the David Astbury's team were available and helpful. No question went unanswered and Alejandra Villaola went above and beyond to ensure we were looked after - especially her personable style, quick turnaround, and response rate was fab. Thank you Alejandra and the wider team.

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Selda is Our Go To Person For Everything

David Astbury's has been incredible with managing our property and tenants. Our Lettings Manager Selda is really approachable and helpful and promptly answers every question we ask her. They inform us of issues pre-emptively and always try to find the best balance between what we can provide and what the tenants need

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent support and service with integrity from the whole team

Excellent support and service from the team across David Astburys. They are proactive and professional, and ensure they do everything with integrity and care for their clients.

Toby and Terry have been great working with us on a sale.
Alejandra has been an excellent property manager
Freddie was great when we needed to let a property.

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Alejandra has been very through and…

Alejandra has been very through and keeping me informed of how all the actions that required to be taken prior to the tenants moving into the property. She also contacted the tenants after their moving in to check if all was fine and not issues that had come up.
Excellent service.

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Great experience.

Great experience.
My agent Rahee Rahman is very helpful and responsive agent. He supported me through the renewal and helped negotiate the rent. I really appreciate the help. Thank you!

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Selda and the team at David Astburys…

Selda and the team at David Astburys don't just manage our property portfolio, they go way beyond..
Selda has always been very efficient and clear with communications with us and the tenants. Any issues that arise Selda will provide a solution before escalating and resolve with minimum inconvenience and costs.
Our portfolio is well looked after with regular inspections by DA, the tenants are happy which is why they stay long term and financials are always like clockwork.
Overall, highly recommend Selda and team DA to take care of all your property management.
Vey professional team who manages our business like its theirs.
Thanks to Selda and team DA

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Satisfied customer …

Have had my flat managed and rented the rough David Astbury’s for around 5 years and have never received anything other than excellent service. Rebecca is my current letting manager and she is excellent. Super efficient, friendly, knowledgeable and always goes above and beyond to make sure myself and the tenants are receiving the best possible care and service. Highly recommend to anyone looking for a rental management company. Also currently trying to sell a property through them and equally receiving amazing service from Kieran, Tel, Toby and the team (sorry if I’ve forgotten anyone but they are all great!)

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Elena is amazing!

As I prepare to leave the property I have rented from David Astburys for the last seven years, I just wanted to thank Elena for looking after me so well.
She is always prompt to reply, fixes any problems that arise quickly and with no fuss. She has a friendly but professional manner and I can’t thank her enough for making my tenancy stress free.
Elena is a true asset to David Astburys and I will miss dealing with her.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Oliver from David Astburys is BRILLIANT …

Oliver from David Astburys is a miracle worker , he rented my flat in what seemed like 5 mins , he found a flat for my son who was looking to rent his first home with his girlfriend , he totally understood what they wanted and went the extra mile . David Astburys is lucky to have him … my only regret is I haven’t got more properties for him to rent out 🤣

12 January 2026
Unprompted review

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