I only purchased insurance with Darwin 3days before I needed to claim 😭 (an unfortunate bump with a deer). I phoned the claims line and spoke with a lovely lady called Emma who was just amazing at ke... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
A very patient young lady called Elieh spent quite a while finding my insurance quote and going through every detail with me. Such a refreshing change to actually speak to a human instead of an auto... See more
Company replied
Easy on line sign up with competitive pricing. Live chat on line, very helpful. Documents emailed speedily & easily downloaded. Very happy with my new insurers Darwin
Company replied
Darwin was easy to find on an internet search and its procedures were easy to carry out as in giving my details and answering questions. Once done I had no problem printing off my new insurance c... See more
Company replied
Company details
Written by the company
Ready to Help: Our claims customer service team are the same people behind some of the UK's best-known brands, so you know you're in good hands when you need help. Smart Pricing: We've developed a smart pricing system to provide a price based on you.
Contact info
The Wharf, Neville Street, LS1 4AZ, Leeds, United Kingdom
- 01733 300017
- darwin-insurance.com
4.8
Excellent
63K reviews
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Reply from Darwin Insurance
We're so pleased you found our process simple and that you were happy with the great price. Thank you for your wonderful five-star review! Ellie
Excellent service
Extremely easy website to navigate , excellent cover at competitive price , all information given and good follow up . Very pleased to have our new car covered by Darwin .
16 September 2026
Reply from Darwin Insurance
We're delighted you found our website easy to navigate and that you received excellent cover at a competitive price. It's wonderful to hear you're pleased with the information provided and our follow-up. Angelina
Excellent service and ease for customer
Excellent quote with fast, easy service, absolutely good.
16 September 2026
Reply from Darwin Insurance
We are so glad to hear that our service was fast and easy for you. We appreciate your kind words, Tariq. Angelina
Great value for money including all the…
Great value for money including all the extras that I required. Very pleased
15 September 2026
Reply from Darwin Insurance
We're so pleased you found great value and that we could provide all the extras you required. Thank you for your positive feedback! Angelina
Simple process
Simple process, no complicated jargon-speak, decent price and great outcome
25 August 2026
Reply from Darwin Insurance
We're pleased you found our process simple, free of jargon, and that you were happy with the decent price and great outcome. Thank you for your positive feedback, Jim! Angelina
Shopped around for good deal
Shopped around to find lower quote than current provider but offering at least the same standard as had. Found that with Darwin Insurance and all good.
8 September 2026
Reply from Darwin Insurance
Welcome to Darwin, Michael. It's great to know you're happy with the price we quoted. Thank you for your five-star review. Angelina
The website was easy to use.
The website was easy to use.
The quote seems good value, though not tested yet.
15 September 2026
Reply from Darwin Insurance
We're so pleased you found our website easy to use and that the quote seems like good value. Thank you for your positive feedback, Amanda! Angelina
Great customer service
1 September 2026
Reply from Darwin Insurance
It's lovely to know you're happy with our service, Linda. Thank you for your kind words. Angelina
Very competitive price and satisfactory…
Very competitive price and satisfactory service
14 August 2026
Reply from Darwin Insurance
We're so pleased you found our pricing competitive and that you received satisfactory service. Thank you for your positive feedback! Angelina
The help I was given was very good and…
The help I was given was very good and the person who helped me was very helpful
Also the cost of my insurance was fair
15 September 2026
Reply from Darwin Insurance
We're really glad to hear that you received excellent assistance and that you found the cost of your insurance to be fair. Thank you for your positive feedback, Elizabeth! Angelina
easy fast clear details and good value
15 September 2026
Reply from Darwin Insurance
Thank you for your wonderful five-star review, Davina! We're pleased you found our service easy and fast, with clear details and good value. Angelina
Very satisfied with the purchase
Very satisfied with the purchase. Easy and straightforward process.
12 September 2026
Reply from Darwin Insurance
We're delighted you were satisfied with your purchase and found the process easy and straightforward. Thank you for your wonderful five-star review! Angelina
Reply from Darwin Insurance
We're pleased to hear you experienced straightforward and good customer service. Thank you for taking the time to share your positive feedback, Mohamed. Angelina
This was the cheapest car insurance I…
This was the cheapest car insurance I got. Haven't had anything to do with Darwin insurance before so hopefully I can use them again
11 September 2026
Reply from Darwin Insurance
It's great to hear you found our car insurance to be the most affordable, Sue. We look forward to providing you with excellent service in the future. Angelina
A very smooth transition
A very smooth transition. A slightly too formal checking of NCBonus made the application longer than necessary. In over 50 years of car insurance I have never had to provide written evidence before otherwise I would have added the 5th star.
15 September 2026
Reply from Darwin Insurance
We're glad to hear your transition was smooth overall. We understand that providing written evidence for your no-claims bonus can be an unexpected step, and we appreciate your feedback on this process, David. Angelina
Reply from Darwin Insurance
We're so pleased you found your experience to be very smooth and simple, Jez. Thank you for your wonderful five-star review! Angelina
I felt like my policy quote was good…
I felt like my policy quote was good value, saved £20 a month from my current like for like quote.
12 September 2026
Reply from Darwin Insurance
We're delighted to hear you found your policy quote to be good value and that we could save you money compared to your previous like-for-like quote. Thank you for your wonderful five-star review, Alison! Angelina
Best service and good price
15 September 2026
Reply from Darwin Insurance
We're so pleased you found our service to be the best and our pricing to be good. Thank you for your positive feedback! Angelina
Reply from Darwin Insurance
We're so glad you found our team member super helpful. Providing excellent service is always our goal, and we appreciate your kind feedback, Caroline. Angelina
Very straightforward
Very straightforward process to take up a policy.
Reasonable price with the cover I wanted.
12 September 2026
Reply from Darwin Insurance
We're really pleased you found the process of taking out a policy straightforward and that the price was reasonable for the cover you wanted. Thank you for your positive feedback, Phillip! Angelina
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