I love the website, and your products. Good service here as usual. But I'm having problems with UPS. I pay 40 euro in transport witch is a lot, and the driver just deliever to a UPS location without... See more
Company replied
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I love the website, and your products. Good service here as usual. But I'm having problems with UPS. I pay 40 euro in transport witch is a lot, and the driver just deliever to a UPS location without... See more
Company replied
Website user friendly. Still haven't received items yet, had to go on Royal mail app create an account and rearrange delivery as they tried to deliver when no one in.
Great prices, very competitive. Really good selection of products. All my deliveries have arrived on time if not before and have arrived in pristine condition. Highly recommend this company.
Company replied
I really like the website, its so interactive, everything can be found easeally, the top 10 section is brilliant.
Company replied
Dartshopper.com is the number one dartshop in the world. With our large variety of products and our outstanding service we guarantee to offer you quality. In our wide product range you can find anything that is related to playing darts. From steel tip to soft tip darts, from dart boards, dart board backboards, dart mats, cabinets and scoreboards to dart clothing, shafts, flights, wallets, accessories and a lot more! We always make sure that all new collections and novelties from the renowned brands such as Winmau, Target, Unicorn, Bull's and XQmax are available on our website when put on the market. We deliver worldwide! We deliver our dart items worldwide and we deliver fast. Curious about our delivery times to your country? Visit our webshop!
Habraken 1205, 5507 TB, Veldhoven, Netherlands
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The item didn't look like the picture. Your returns was the hardest. I sold it in privately at a loss.
Fast delivery and good information about the delivery.

Reply from Dartshopper
We have made multiple orders through dartshopper. No matter how I input my address in their shipping information, they continue to use "0" for my house number, which makes for trips to the post office trying to chase each package.
The most recent shipment had one piece of tape on the box with two large punctures on the front. When we opened the box, one of the two packages of points was appearing to be unopened, but none of the 3 points were in the package and of that, 2 were lose in the box, 1 missing.
More than a week ago, we put on for return request to see about having the points replaced. We received an email back to advise they would advise next steps "soon", with notes that we have to cover shipping to return the 2 points in order to get 3 back. Not usually an issue, but we live in Canada so the shipping costs exceed the cost of points. There is also a note on dart shopper's site talking about 40% depreciation in some cases.
All we are trying to get is either a refund that we can apply to our next order, or the points replaced now. How is that a lot to ask of a shipper to a regular customer?
Great service and response from Dartshopper. I will continue ordering from Dartshopper. If you need help or service they get back to you quickly. I would recommend them James

Reply from Dartshopper
I love the website, and your products. Good service here as usual.
But I'm having problems with UPS. I pay 40 euro in transport witch is a lot, and the driver just deliever to a UPS location without even trying to deliever to me. This has happend the last 3 times I ordered, witch is frustrating because I pay for home delivery.

Reply from Dartshopper
Great Service, Quick Delivery, I’m definitely doing a big haul soon. 100% recommend Dartshopper

Reply from Dartshopper
The barrels and the flights isn’t good enough. Hopefully can I get new ones without a cost.
Patrik Carlsson 0734177581

Reply from Dartshopper
I ordered four times in the one night and you charged me every time for postage so that will be my only purchase from you
Offered a discount on all Luke littler products so I bought k flex and 2 sets of slk black 42mm and 2 sets of silver slk 42mm points.Only got a discount on the k flex even tho the slk points were also to be at a 15 percent discount.Didnt get the discount and sent them an email and didn't reply
Absolutely disgusting "customer service". Completely unable to do anything outside of their policies, including accepting a return of a perfectly unused item a couple of days outside of the 30 day period. Avoid
I haven’t received my order despite paying extra for express 3 day shipping and it’s been almost 10 business days.
Positive, package was delivered without any problem. The delivery time was a bit longer than expected.

Reply from Dartshopper

Reply from Dartshopper
Great product and service exactly as described and fast delivery thank you.

Reply from Dartshopper
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