Darlac have not replied to my email , nor my enquiry on Darlac's website. I need to replace a broken spring in the handle of our Darlac Telescopic Cut 'n' Hold Snapper – but they show no int... See more
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See what reviewers are saying
Hi there. I'm happy with your sprinkler and have used them previously. A problem though - I'm using stream water (less than 2 foot head) continuously and, after a few months, organic matter coats th... See more
I utilised a couple of National Garden Gift Vouchers to buy my first tool - a lopper, which has a powerful design, which attached to a 5 metre extending pole. It meant that I can now avoid climbing a... See more
I have owned a pair of heavy duty ratchet mechanism loppers for some time now - five, maybe six years. Recently I needed spares and contacted customer services. I was blown away by the prompt helpful... See more
Company details
About Darlac
Written by the company
The Darlac Tool Company was founded in 1963, and since then has built a reputation for quality, service, and value for money. After years of new and innovative product introduction, with many ideas suggested by consumers at garden shows throughout the country, Darlac now has one of the widest ranges of pruners, hand tools, and watering equipment available to the gardener today – all backed by a dedication to quality.
Contact info
United Kingdom
- 01753 547790
- darlac.com
4.0
Great
136 reviews
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Nice smooth transaction and the item…
Nice smooth transaction and the item arrived well packaged
3 December 2022
A previous pair of Darla loppers have…
A previous pair of Darla loppers have lasted over 30 years and these new ones are a replacement. They are excellent, cut well and not too heavy. Delivery was very prompt.
1 December 2022
Arrived earlier than expected
Arrived earlier than expected. Well packaged. This looks a good quality tool, easy to put together and remove the various heads. Informative care booklet.
1 December 2022
Excellent service and brilliant…
Excellent service and brilliant products. Really happy with my purchase and now I can get on with my Autumn pruning.
29 October 2022
Great quality items
Really pleased with the quality of the items. Bought a folding handsaw, flower snips and Ergonomic (ergo) snips. They are all absolutely brilliant and great to use. Prompt delivery and great value for money too.
22 November 2022
Excellent quality products
Excellent quality products. Delivered very swiftly. Will some here again.
18 November 2022
Good quality product
Good quality product. Better than I imagined. Delivery company a bit slow. Not the fault of Darlac though.
21 November 2022
Darlac telescopic shears,don't waste…
Darlac telescopic shears,don't waste your money I have just spent approx 1 hour re threading the long screw on the telescopic mechanism for it to fail again after three cuts.It is has now sheared in the cam. Very poor design for such an expensive set,the tool has had little use,and is now over a year old.I have a non telescopic set that are 30 years old,and are far superior.
7 August 2022
Unprompted review
Having purchased an Expert extendable…
Having purchased an Expert extendable tree pruner a few years ago - which,whilst being heavy at full stretch,has done the required job time after time - my last use resulted in the cutting blades return spring breaking,and,having searched through my hoard of 'rainy day' parts, I was unable to find one that would be a suitable replacement.
With this in mind,I completed a Darlac website 'contact' form,outlining my requirements,and asked whether they might be able to supply one directly,and at what cost. A simple enough request,one might think.....
However,5 days after my enquiry,my email account is ominous by the lack of response from Darlac.This,at best,is very disappointing,but it isn't the first time I have encountered a company who thinks that online enquiry forms can be ignored.
I would have left a 5 star rating,but for the complete lack of response - which will,no doubt be 'explained' by the company as being down to Brexit/Covid/furlough/lack of staff/couldn't be bothered..
15 July 2022
Unprompted review
I have owned a pair of heavy duty…
I have owned a pair of heavy duty ratchet mechanism loppers for some time now - five, maybe six years. Recently I needed spares and contacted customer services. I was blown away by the prompt helpful service. I can't recommend this company enough. My loppers are now performing beautifully leaving clean cuts in the trees I'm pruning. Thank you Darlac!
25 February 2022
Unprompted review
Needed a spare part
Needed a spare part , very quick reply to e mail and helpful in finding the part , then supplied for reasonable cost.
Have several tools from these guys and they are all top quality
Well done Darlac
5 April 2021
Unprompted review
Great UK company
Great UK company. My shears broke and within half hour of emailing them they replied and are sending me a new pair. What great customer service!
5 June 2020
Unprompted review
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