While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Disappointed with Handling of Serious Complaint
I recently found a foreign object in a yoghurt produced by Danone — a hard plastic and gold metal piece roughly the size of a 5p coin. An extremely unwelcome surprise in what should have been a soft, smooth product.
I returned the item as requested, and the company acknowledged the issue. However, despite multiple follow-ups, I’ve been waiting over three weeks for any kind of resolution or compensation.
This was not a trivial issue — it could have posed a real safety risk — yet the delay and lack of communication have made the situation even more frustrating.
I had hoped for a prompt, professional response, but sadly it’s been quite the opposite. Very disappointed, and unless this is resolved, I’ll be raising the matter with Trading Standards and the Food Standards Agency.
When is a Rhubarb yoghurt not a Rhubarb…
When is a Rhubarb yoghurt not a Rhubarb yoghurt?
When Danone pull the old shrinkflation routine and remove almost all the Rhubarb. Oh well that's another company to avoid.
They reject candidates for job offers…
They reject candidates for job offers without any feedback and after 40 candidates they just....put the job offer online again. Waw, not being able to find a candidate out of 40 profiles says a lot about that company.
Bad product and ethical practices
Danone conducts horrible experiments
Danone conducts horrible experiments
on animals, including beagels and baby pigs, for their product testing. After they're done experimenting they kill all the test subjects. Please boycott all danone products
was made very ill due to activia…
was made very ill due to activia strawberry yogurts.had company on to me and photos of the pots with batch numbers taken,,asian lady i spoke to on phone said it will be investigated and it will take two weeks,,,,that was 6 weeks ago,,in other words go away and we wont investigate it,,,,i will never buy product from danone again
Danone leave a bad taste in my mouth
Their yoghurts leave a bad taste in my mouth. I find their continued presence in Russia unpalatable so will not buy from them now.
Danone's products taste artificial and…
Danone's products taste artificial and very unhealthy.
Danone.es CS couldn't be any worse
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








