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Rated 2 out of 5 stars

their vanilla yoghurt is genuinly so ass it tastes a little bit like vanilla but the rest is just sourness i dont even know where it came from.Maybe its because its made of soya but its just not goo... See more

Rated 1 out of 5 stars

The plastic pollution caps and the plastic ring foil tab when pulled only make the milk go everywhere. Are they totally clueless how unethical and unfit for purpose their lids really are? Like what... See more

Rated 1 out of 5 stars

How come products with added sugar bear the name "naturel", while those without added sugar bear the name "naturel without added sugar". This a perverted upside down product declaration strategy. As... See more

Rated 2 out of 5 stars

It seems something has changed in the Alpro Almond Barista milk. Unfortunately my flat whites are not as good as they used to be, I am using the same beans, grind and serviced machine. The milk seems... See more

Company details

  1. Health & Medical

Information provided by various external sources

Alpro is a European company based in Ghent, Belgium that markets organic and non-organic, non-genetically modified, plant-based products, such as foods and drinks made from soy, almonds, hazelnuts, cashew, rice, oats or coconut.


Contact info

  • Altendiez Way, NN15 5YT, Burton Latimer, United Kingdom

  • alpro.com

1.9

Poor

TrustScore 2 out of 5

124 reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

their vanilla yoghurt is genuinly so bad

their vanilla yoghurt is genuinly so ass
it tastes a little bit like vanilla but the rest is just sourness i dont even know where it came from.Maybe its because its made of soya but its just not good idk about other flavours

9 March 2026
Unprompted review
Rated 1 out of 5 stars

There seems to be no customer service department

Your analysis of reviews of Alpro state 60% of 1 star compared with only 16% 5 star. Also you have not received any replies from Alpro to all the negative reviews. It's no surprise to me as from my experience there is no customer service department. I have sent 3 emails to Alpro and not received any response.
My emails were not of any criticism about the products but to express my disappointment they have stopped including the clear plastic lids with their yogurts. As a result after removing the tin foil from the top of the pot, then only using some of the yogurt and after placing the pot into the refrigerator other items stored in the refrigerator affect the taste of the yogurt, whereas the clear plastic lid prevented this. My enquiry was simply to ask if I could buy some of the clear plastic lids. No response whatsoever not even an acknowledgement saying they have received any of my 3 emails.

12 November 2025
Unprompted review
Rated 2 out of 5 stars

I found a hair in a high-protein…

I found a hair in a high-protein yogurt. Although Alpro responded promptly to my communication, they only offered a single replacement cup. I explained that my disappointment was not about asking for further compensation, but because their response gave the impression of undervaluing the customer and reflected limited care from a large company — especially considering this was a matter of product quality and food safety.

31 October 2025
Unprompted review
Rated 2 out of 5 stars

Almond Barista Changes

It seems something has changed in the Alpro Almond Barista milk. Unfortunately my flat whites are not as good as they used to be, I am using the same beans, grind and serviced machine. The milk seems to separate quite quickly after, meaning that the flatwhite turns it into a latte with a heavy foam top. Very disappointing, I might as well go back to making my own almond milk.

19 October 2025
Unprompted review
Rated 1 out of 5 stars

I love the Alpo vanilla, but horrible lid

I love the Alpo vanilla. I don't drink anything else but the lid is nightmare. whoever designed the lid should be sent on holiday! if there is a trick to open the lid please include it in the instruction. It has taught me to be extremely patient, still there is no way it doesn't spill. it's so disappointing and frustrating. Please redesign the lid.

18 April 2025
Unprompted review
Rated 2 out of 5 stars

Bring back a sensible screw top

The Soya milk is fine and doesn't go gloopy in hot drinks unlike other plant based milk. However my biggest gripe is with the new style lid. No matter how gently you try to prise it open you still get spillage (normally over me). For the love of god just bring back the screw top because I'll be changing brands if you don't

27 March 2025
Unprompted review
Rated 1 out of 5 stars

Bad taste and unethical.

Taste is horrible. The people running their brand are scammers and liars.
Absolutely wasted my money and time on Alpro. I would rather starve to death than drink anything made by Alpro. They lack values. They have no integrity or morals. All this ethical talk so BS. 0 out of 10 for Alpro.

13 March 2025
Unprompted review
Rated 1 out of 5 stars

I honestly think this is the worst…

I honestly think this is the worst plant-based milk I've ever tried. I really don’t understand how people drink it. Today, my favorite milk was out of stock, and although I’ve never liked Alpro, I thought I’d give their oat milk a try since it was labeled "creamy." It was actually 30 cents more than my usual milk, so I figured it might be worth it. Big, BIG mistake. Now my matcha tea tastes awful. This is exactly why I didn’t like Alpro milk in the first place—it’s like drinking the water you use to rinse your rice, but less affordable.

21 November 2024
Unprompted review
Rated 3 out of 5 stars

Horrible lids

Love the milk itself; the taste, flavour and texture are to me very nice. It compliments cereals (All bran and porridge) very well.

However; I am not a fan of the new all in one, click top/lids, they are awful. I get that the change is to meet EU regs regarding non detachable lids/tops, but these are so hard to open now, and when you do manage it, you end up spilling the contents. I even broke a nail trying to prize open a lid, I kid you not.

So although I like the product, I'm keeping an eye out for an alternative as the lids make opening a new bottle a drama each time, Shame!

20 November 2024
Unprompted review
Rated 2 out of 5 stars

Bring back the original iced almond coffee

The new iced almond coffee has changed ingredients so now there's more water content. Previous it was 53% coffee and now it is decreased to 40%. It may not sound a lot but you can taste the difference. Yes now it is cheaper but I'd be willing to pay for more to get the classic one back which was much tastier. It's just not worth it anymore.

28 October 2024
Unprompted review
Rated 5 out of 5 stars

The plant based yogurts

The plant based yogurts they were serving at Reading train station were so yummy! I usually hate plant based as it’s not like the real thing but this was thick and creamy it was beautiful.

17 October 2024
Unprompted review
Rated 3 out of 5 stars

Probem with going of??

Only 3 stars now due to this issue. Probably the wrong place to ask this but has anyone else got this issue.
General I found this milk (shhh it's not milk) very good with no issues and been using for over a year and it's my main milk so daily use.
However the last two containers contents appear to have changed when opened around day if possible in the 4days since opening. The contains seem to go thicker and lumpy and don't taste nice, (and yes it's it stored as instructed ) another issue with lid change design??
If I can't find an answer to this , it have to be change of milk band sadly.

21 August 2024
Unprompted review
Rated 1 out of 5 stars

New lids are terrible on first opening…

New lids are terrible on first opening and sometimes afterwards! To break the seal you have to pull hard which dips the top of the package down and cause the milk to spurt out on first opening. The small dip in the packaging then created can cause spillage when opening again as the lid is strongly sealed and the top of the package dips again when opening. Awful.

9 July 2024
Unprompted review
Rated 1 out of 5 stars

Cheating

Be careful, the staff very roti plata, always change the price when we want make payment. 2 of out 3 branch i went to, change the price when about to make payment
1. the price will higher than display price, then tell us not us update the latest price.
2. Before payment, confirmed with the staff have $20 voucher, when about to make payment, told me only have $10 voucher.
What kind of the service, is it trying to cheating your customer. what such of pharmacy. Is it the company train the staff like that

2 June 2024
Unprompted review
Rated 5 out of 5 stars

Why are the reviews for Alpro so bad!

Why are the reviews for Alpro so bad!
I have been vegan for 7 years and find most of their 'milk' products really good. 'This is not milk', is so much like real milk that my non vegan family love it too! Only problem is that lately its often out of stock!

29 May 2024
Unprompted review

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